Proven leader with strong business acumen and broad range of expertise to transform and drive growth and performance improvements in companies facing complex challenges in highly competitive marketplaces.

Visionary change driver with entrepreneurial mindset: Excel at revitalizing, improving and growing organizations through strategic, operational and team leadership.

Business growth catalyst, recognized for repeatedly confronting mission-critical challenges and delivering stellar results for multi-unit and multi-location businesses.

Performance Builder: Hands-on professional, leading by example to empower teams by establishing accountable goals and budgets and windows of opportunity for success.

Business Developer: Expert in operations and corporate growth strategy, financial planning and reporting, marketing, and customer relations.

KNOWLEDGE SKILLS ABILITIES

Business Development ǀ Growth Strategies ǀ Profit & Loss accountability ǀ Business Acumen ǀ Financial Planning & Reporting ǀ Forecasting and Budgeting ǀ Performance Metrics ǀ Performance Improvement ǀ Operational Management Marketing Strategy ǀ Team Leadership and Motivation ǀ High Performance Strategy ǀ Resource Planning ǀ Talent Identification & Development ǀ Franchise acquisition & development ǀ Compliance Strategy ǀ IPO ǀ Customer Relations

PROFESSIONAL EXPERIENCE

US Memory Centers / CHE Senior Psychological Services Brooklyn, NY 2014–Present

Provider of a broad spectrum of psychological services to Assisted Living, Independent Living & Memory Care Facilities.

VICE PRESIDENT OF OPERATIONS

Established division of US Memory Centers to offer services in Assisted, Independent & Memory Care Facilities.

Developed a profitable division providing psychological services to 75 locations, growing revenue from zero to $10M.

Developed forecasts and budgets and implement Key Performance Indicators (KPIs), to ensure consistency and excellence across departments and region; maintain accountability for Profit & Loss and measurement of clear KPI.

Established organizational structure and align job accountabilities to business strategy to optimize performance in administration and operations, finance, human resource management, quality assurance, compliance and field activities.

Hired and trained 150+ clinicians; developed talent to meet staffing needs to maximize value for patient, clinician and facility; structured training programs to enable team members to onboard quickly and successfully.

Memory Training Centers of America Forest Hills, NY 2013–2014

Provider of cognitive evaluation and treatment services to individuals suffering from memory loss as well as those who wish to prevent memory impairment.

VICE PRESIDENT OF OPERATIONS

Strengthened and standardized operating platforms of sole proprietorship operating in a 100% Medicare market coast to coast.

Achieved 100% growth by increasing service regions and visits by clinicians to accomplish doubling of volume in 12 months to $65M. Developed a profitable division providing psychological services to 75 locations, growing revenue from zero to $10M.

Instituted spending efficiencies yielding a 20% decrease in expenses.

Profit and Loss Accountability and Financial Reporting created forecasts, developed budget and established key operating metrics across region.

Standardized Operating Platform implemented Electronic Health Records system, developed compliance strategy and department to monitor billing procedures and ensure compliance with Medicare protocol across the region; created hierarchy of Regional Directors, District Managers and Regional Trainers.

Developed a comprehensive training program to standardize and simplify training.

Promenade Senior Living Tuxedo, NY 2012–2013

Hudson Valley regional operator of assisted and memory care senior living communities.

OPERATIONS CONSULTANT – SHORT-TERM

Retained to standardize the operating platforms and improve performance of family business.

Created Financial Management System to include forecasting, budgeting, and profit and loss reporting; developed key operating metrics to monitor department spending while accomplishing revenue growth.

Standardized Operating Platform and created and implemented marketing strategies, staffing and training plans and policies and procedures.

Developed and implemented marketing action plans with each community and new ad campaigns and created a new social media presence.

Personal Training Institute Jericho, NY 2000–2012

Nationwide franchisor providing one-to-one fitness and personalized nutrition plans for individual members.

PRESIDENT / CHIEF EXECUTIVE OFFICER / CHIEF OPERATING OFFICER

Strengthened bottom-line performance of business through complete overhaul of operations and market thrust.

Repositioned company to develop new revenue streams and switched to a national operation.

Responsible for development of 175 franchise locations across the country.

Standardized business model store design, equipment, marketing, staffing, training requirements, and nutrition policies to ensure brand consistency.

Led the strategic direction and growth plan increasing average unit volume by 50% and store/ franchise count by 1,250%. Grew revenue to $25.5M.

Negotiated a strategic partnership with the principals of Subway® the largest franchisor in the world.

Atria Senior Living Group/Kapson Senior Quarters Louisville, KY 1981 - 1999

Established in 1998 when Lazard Freres acquired Kapson Senior Quarters Corporation following 1996 IPO; Kapson Senior Quarters Corporation was a pioneer in the senior living industry.

DIRECTOR OF OPERATIONS

Retained by new ownership as Director of Operations

Integrated two distinct cultures and cultivated environment of accountability driven by goals and budgets.

Addressed widespread sub-standard building and non-compliance issues; instituted capital improvement plans, and worked closely with regulatory agencies to upgrade buildings to first-class senior residences.

Broadened service offerings and increased occupancy levels in 135 locations. Grew revenue to $25.5M

FOUNDING PARTNER AND CHIEF EXECUTIVE OFFICER

Managed the purchase, financing, construction and renovation of upscale private-pay senior housing projects

Managed the purchase, financing, construction, and renovation of upscale private-pay, 200-bed senior housing properties

Delivered double-digit growth and grew company to the largest assisted living/senior housing provider in the Northeast, and successfully positioned the company for public offering.

Instrumental in raising $35.5M in IPO in 1996 and participated in negotiating tender offer from investment bank that took the company private again in 1998.

EDUCATION BA in Psychology, Syracuse University

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