Martha Leawanna Gammage

**** *** ******* *****

Houston, Texas 77054

Phone: 346-***-****

acuze2@r.postjobfree.com

EDUCATION

ITT Technical Institute

Information Technology- January, 2009 January, 2011.

Houston Community College Continuing education- 1985.

Worthing High School- Diploma (1985).

LICENSES / CERTIFICATIONS- Certified Behavioral Interview Instructor

Summary

HR Professional with hands-on experience in all aspects of Human Resources

Temporary Assignments- Kelly Services

2/23/2016- Present HISD- Payroll Department Houston, Texas

8/2015-10/2015 Jindal Saw – Admin Support Houston, Texas

5/2015- 7/2015 D A V- Secretary/Operator Houston, Texas

(Disabled American Veterans)

12/2015- Present UPS- Driver Helper Houston, Texas

10/2014- Present Kelley Services- Admin Support Houston, Texas

HR Generalist II/ Nurse Recruiter/ Recruiter

St. Joseph Medical Center

January, 2011 January, 2013 (2 years)

•Primary focus on retention and recruitment efforts for nursing and allied health positions.

•Review hiring documentation including personnel requisitions and background checks.

•Ensure consistent hiring practices, equitable compensation for the successful staffing of the hospital.

•Create effective advertising through newspapers, internal programs, Internet postings and direct mailers.

•Coordinate hospital career and educational fairs.

•Assume the responsibility for successfully complying with federal, state and local employment laws, and immigration legislation.

•Advise department directors/managers on a wide range of staff performance issues, employee relations and policy interpretation and administration

•Resolve issues in accordance with hospital policies and procedures.

•Mediate conflicts between employees and management to resolve misunderstandings,

•Review all final written disciplinary actions before they are carried out to ensure the facility's policies and procedures are met.

•Explains/provide termination information, answers questions

•Responds to Texas Workforce Commission wage and unemployment claims.

•Conducts Exit Interviews.

•Complete special requests or projects as requested/assigned by the Recruiting Manager or Human Resources Director.

HR Specialist II/ Recruiter

CHRISTUS ST. John Hospital

January, 2006 January, 2011 (5 years)

•Primary focus on retention and recruitment efforts for allied health positions.

•Coordination of interviews with appropriate Director and Managers. Attend career fairs as needed for PR as well as recruitment.

•Participate in effective advertising through newspapers, internal programs, Internet postings and direct mailers.

•Encourage and promote internal advancement through position placement.

•Act as liaison between Benefit center and associates with employee benefits.

•Input benefit related information and benefit deductions into Meditech computer program.

•Facilitate and present new hire orientation, benefit fairs enrollment meetings, educational fairs.

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Benefits Coordinator

CHRISTUS St. Joseph Hospital

January, 2001 January, 2006 (4 years)

•Benefits Coordinator Facilitate the FMLA process.

•Provide interpretation and guidance to associates concerning hospital benefit plan.

•Coordinate hospital benefit and educational fairs.

•Process group disability and death claims for associates.

•Enter all benefit related deductions in HBOC for associates.

•Responsible for hospital bill deduction process.

•Process tax shelter annuity enrollments and cancellations.

•Create and maintain benefit related reports. Responsible for benefit presentation during new hire hospital orientation.

Administrative Coordinator

Kelsey Seybold Clinic

January, 1994 December, 1999 (6 years)

•Provides leadership and coordinates clerical activities of administrative staff working within the clinic site.

•Reports directly to the Clinic Administrator or Admin Supervisor.

•Primary management and communication link to the administrative staff and is responsible for assuring high quality administrative service to Kelsey-Seybold patients.

•Responsible for implementing standards, policies and procedures formulated and recommended by Kelsey-Seybold Clinic.

•Managed a team of 20-25 Patient Service Representatives and Financial Reviewers.

Schedules patient appointments and enters required information in the computer system in an accurate and timely manner.

2. Obtains demographic, insurance and financial information from patient or guarantor. Enters information in computer system with a high degree of accuracy.

3. Explains all required forms to the patient or guarantor and obtains the necessary signatures.

4. Ensures medical necessity compliance by obtaining necessary data, reviewing Compliance System, communicating information to patient or guarantor and obtaining necessary signatures.

5. Protects the financial integrity of the facility by collecting patient liability, establishing payment arrangements, discussing payment options and screening for eligibility.

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7. Posts payments in the computer system and generates the appropriate patient receipts.

8. Monitors, reviews and resolves patient account issues on assigned reports.

9. Communicates in an effective and professional manner with Physicians, ancillary departments, nursing units, physicians' office staff, insurance companies, as well as patients and their families (all Patient Access customers). Completes thorough and accurate documentation.

10. Adheres to all Memorial Hermann policies, procedures, and standards, within budgetary specifications, including time management, supply management, productivity, and accuracy of practice.

11. Promotes individual professional growth and development by meeting requirements for mandatory/continuing education, skills competency, supports department-based goals which

Memorial Hermann 2

Job Description - Patient Access Representative II

contribute to the success of the organization; serves as preceptor, mentor, and resource to less

experienced staff.

Contact this candidate