Kevin D. Hess

*** *. ******** *** **** Pomona, CA 91767

626-***-**** acuzcj@r.postjobfree.com

Objective

I would like to secure a position with an organization that will lead to a long term career relationship. I am seeking challenging opportunities where I can grow professionally and personally.

Experience

Project Manager, Adwins International Corporation , City of Industry, CA ( April 2016 present) Assist President with daily business processes.

Serve as ‘Johnny on the spot’ (pick up/delivery goods to clients, warehouse operations, IT related issues.) IT Specialist, Markwins International Corporation, Walnut, CA ( June 2015 March 2016) Served as first line of technical support to 150+ users in a corporate office, warehouse, as well as main IT support for off location company office. Provide assistance with user problems including: Outlook, Lotus Notes, Microsoft Office, Adobe Creative Cloud, VOIP phones, printers, initial user setup, FTP, VPN, conference calls, company specific software problems. Helped transition and setup CISCO VOIP phones for 60+ users Lab Technician, Cal Poly College of Business , San Luis Obispo, CA (June 2010 April 2013) Set up classrooms entire computer systems (hardware/software/imaging) to accommodate 200+ users daily. Demonstrated to professors simplest techniques to utilize computers, tablets, printers and projectors. Troubleshoot hardware and software problems on short notice to maintain a productive work environment. Worked in conjunction with tech team to assist systems administrator. Intern, Balanced Living Home Health Agency , Arcadia, CA (June 2011 August 2011) General administrative duties, filing, alphabetization, scanned records and recorded files in an organized system. Was responsible for technical support and computers/printers maintenance and repair.

Education

Bachelors of Science, Information Systems

California State Polytechnic University, San Luis Obispo Expected Graduation Date: June 10, 2016

California State Polytechnic University, San Luis Obispo Major: Business Administration (2007 2016) Concentration: I nformation Systems California State Polytechnic University, Pomona ( Currently attending) Major: Business Administration (2014 2016) Concentration: I nformation Systems Accomplishments

Cal Poly Mustang Football, ( 2 007 2011)

Received full athletic scholarship as a five year Defensive Lineman Two time Great West Conference Champion

Technology Skills

Operating Systems

Windows (XP, Vista, 7, 8, 10 Server 2003 & 2008 R2) Apple (Leopard – Present) AppleTV and iPad (related issues) Linux (familiar with user interface) Applications

Microsoft Office 2007/2010 365(Outlook, Word, Excel, PowerPoint, Access, Visio, Project) TCP/IP, VPN, DNS, DHCP, MAC Addresses, Ports, Subnets, Symantec GhostCast/Imaging, DBAN, Printers, VOIP, System & AS400 Backups, Logmein123.com/TeamViewer

References

Rey Aquino N etwork Administrator, Markwins International Corporation 626-***-**** Richard Asplund System Administrator, Orfalea College of Business 805-***-****