Vincent S Boyd

Profile

My passion is to do the best work I can every day. I live by example every day. I am an action person, I can’t wait for something to happen, and I need to make it happen.

I have a strong belief in procedures and policies, but with an open mind for change when great arguments are brought forward. I also have a very strong belief in the old saying, “helping myself by helping others.”

One of my best strengths is analytical thinking. I am very quick at finding the best and most efficient way of getting from point A to point B but without sacrificing integrity or quality.

Professional Experience

Owner Operator/DJ/Consultant 1990 – Present Day

Boyd Entertainment – Calgary, AB

Provide DJ entertainment to client’s functions

Provide Photo Booth to client’s functions

Delivering all aspects of entertainment as needed and requested

Provide residency to local bars and pubs in Calgary

Design, deliver, and setup live PA systems

Program intelligent lighting controllers and fixtures

Coordinate event timelines and execution

Master of Ceremony

Consultant August 2015 – April 2016

Investors Group – Calgary, AB

Find and prospect new clients

Design and build a holistic financial plan for individuals or families encompassing cash flow, retirement, education, and estate planning with risk and income management while always formulating for maximum tax efficiency

Maintain up to date on current markets, government regulations, interest rates, insurance policies daily

Meet with prospective clients and uncover their short, medium, and long term goals and concerns

Gather personal financial and insurance data from the clients

Assist clients in drafting their wills

Assist clients with procuring a lawyer

Assist clients with distribution of estate assets

Present and implement the clients customized personalized financial plan

Meet multiple times throughout the year to update the plan and to check in to make sure that we are still on track with stated goals and to ensure that goals have not changed

Geek Squad Computer Service Manager 2000 - 2015 (store closure)

Future Shop – Calgary, AB

Managed sales numbers and sales associates performance weekly. Including role plays, sales and development strategies

Diagnose, repair, and maintain computers, laptops, and Apple products under manufacture extended warranty and/or not under any warranty

Provided mentorship and on boarding support to new hires to Geek Squad and Future Shop in the district

Managed workflow throughout the tech bay. Streamlined procedures and created new ones unique to our facility

Facilitated as a liaison between technology and customers seeking to understand their needs and difficulties

Schedule all employees according to business needs and budget

Created the Geek Squad service tracking/reward/mentoring system in use today

Managed one of the highest volume service tech bays in the company

Developed an attach program and a callback program to drive revenue while providing a great experience for customers

Helped create and manage the internal Geek Squad forum (The Loop)

Analyze shortcomings of existing systems and create new better, more efficient ways of getting the best end result possible. Examples would be laptop facilitations, in store tests, and in store setups

Active mentor in the internal Geek Squad help forums (The Loop) for techs company wide

Provide procedural advice and mentoring to surrounding tech bays in the district

Sent to and provided assistance at neighboring stores in the district when help was needed

Trained and mentored 3/4 of the tech leads in the city

Assuming responsibilities of fellow Department Sales Manager’s roles in their absence

Provide on-site client support to specified clients

IT infrastructure design, implementation, and support

Setup/configure/deploy/troubleshoot, servers, networks, desktops, mobile devices (on site and in the cloud), with a focus on utilizing technology to achieve business objectives

Spam, virus/spyware removal and prevention

Data backup, restore and data recovery solutions

Secure Wi Fi networks

Optimize computer and network systems to increase performance, throughout and availability of equipment

In consultation with the client, define system needs and specifications for new implementations based on analysis of business needs regarding work flows, access, information and security

Project implementation and planning

Education / Accreditation

MDFA Licensed 2015

Licensed to deal Mutual Funds in Canada.

Alberta Insurance Council Licensed 2000

Licensed to recommend and sell insurance in the Province of Alberta

A+ Certification - Comptia 2000

Hardware and Software accredited

Computer Sciences (incomplete) – University of Calgary 1991

Completed first year Computer Science for BSc

Skills

A quick and analytical thinker

A vast amount of real world computer knowledge

Ability and experience to work on my own but place heavy emphasis on team work

Excellent management, coaching, developing, and leadership skills

Excellent communication skills

Vast knowledge of inventory computer systems RSS and Clarify Smarts service program

Proficient with Microsoft Office 365 programs such as Word, Excel, Power Point as well as Pages, Numbers, Keynote and Outlook

Strong knowledge of Adobe Products such as Illustrator, Photoshop, In Design, and Acrobat

Proficient with all modern versions of Windows and Mac OS

Proficient with all Apple devices, synchronization and software

References are available upon request

Contact this candidate