FLOR M. MULLER

***** **** *****, **********, ** *0874 240-***-**** acuz8f@r.postjobfree.com

PROFESSIONAL PROFILE:

Expertise in Microsoft Suite, FrontPage, QuickBooks, Powerpoint, Excel, Word

Fluent in Spanish, written and verbal

WORK EXPERIENCE:

Customer Care Representative

S and S Services, Inc., Rockville, MD April 2008 - April 2016

Promoted sales by establishing new client base

Prepared and submitted invoices using Excel

Updated existing accounts to maintain accurate client data

Enhanced sales by creating promotional flyers

Managed account receivables by logging checks

Marketing Event Specialist

Crossmark, Inc., Gaithersburg, MD March 2010 - April 2013

Gained new clientele through meet and greets

Provided product information to customers through merchandise samples

Exceeded sales expectations in marketing goals

Assistant Settlement Processor

Heritage Title, Inc., Rockville, MD Feb 2006 - Aug 2009

Assisted clients with closing mortgage transactions

Closed new mortgage settlements, by processing Hud-1 forms

Ordered title searches on real estate properties

Performed property tax searches on liens and requested mortgage payoffs from lenders

Prepared the insurance title binder for settlements and file record management

Administrative Assistant

Aguilar and Associate Realty, Silver Spring, MD Sep 2005 - Jan 2006

Edited website by adding new residential real estate properties using MS Front Page

Promoted company image by creating business cards for all sales agents

Performed daily recordings of new listings and sales of real estate transactions

Updated daily calendar of property conference and settlement dates

Ordered appraisal and inspection of homes

EDUCATION:

● Strayer University, Arlington, VA

Certificate in Microsoft NT Workstation and Computer Network

● American University, Washington, DC

Bachelor’s Degree in Business Administration, Minor in Justice

● Northern Virginia Community College, Alexandria, VA

Associate Degree in Paralegal Assisting/Secretarial Science

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