Pinkney (Alex)ander Pournelle IV

*** ********** *****, ******, ** 30605

acuz1t@r.postjobfree.com 843-***-**** LinkedIn

Sales / Marketing Professional

Experienced, goal-oriented sales and marketing professional with expertise in constructing and implementing marketing and sales strategies at the departmental and organizational level. Demonstrated track record of consistently achieving sales and revenue objectives while implementing processes for improvement and operational efficiencies. In-depth experience across relationship management, client servicing, and sales and marketing functions.

Highly skilled in increasing effectiveness and productivity of marketing and sales strategies, including the evaluation of operations and implementing action plans for improvements. Proficient director with success in leading cross-functional teams in supporting and realizing organizational initiatives.

Sales and Marketing Competencies

• Relationship Management

• Web-Based Sales

• Sales Team Management

• Strategic Planning and Implementation

• Process Improvements

• Operational Assessment

• Consultative Sales

• Client Servicing

Career Experience

Entourage Clothing and Gifts, Comer, GA

COO/Customer Service, 12/2013 – Present

Design and implement business strategies, plans, and procedures, including setting comprehensive goals for performance and growth. Evaluate performance by analyzing and interpreting data and lead day-to-day and expansion activities. Establish policies that promote a company culture of the finest quality customer service and solutions.

Key Contributions:

• Increased web sales by approximately 900% over a one-year period

• Secured comprehensive benefit package for all employees, including a retirement program

Wyndham Vacation Resorts, Edisto Beach, SC

Sr. Sales Representative and Manager, 11/2005 – 12/2013

Presented, promoted, and sold Wyndham products and services to existing and prospective clients, utilizing a consultative sales approach. Established, developed, and managed positive business and client relationships with over 400 clients. Drove recruitment, objectives setting, coaching, and performance monitoring of sales representatives.

Key Contributions:

• Consistently achieved sales targets and assigned objectives within scheduled time frame

• Established competent team of sales representatives, adhering to best practices and optimal client servicing and experience

Padgett Insurance Agency, Walterboro, SC

Vice-President Sales and Marketing, 3/2004 – 11/2005

Devised and executed strategic plans to attain sales targets and to expand the agency’s client base. Partnered with clients to fully understand each client’s unique financial needs and objectives and effectively communicated the value proposition of insurance-based solutions through proposals and presentations.

Key Contribution:

• Expanded client base and reduced overall agency costs by implementing operational efficiencies

Charleston National Country Club, Mt. Pleasant, SC

Assistant Pro, 3/2003 – 10/2004

Achieved sales targets through providing excellent customer service, providing advice and upselling products and services. Supported daily operations by assisting guests and members with the ordering of products and services, monitoring inventory, and directing and training guest service staff members.

Key Contribution:

• Instituted the Junior Golf Program, increasing revenues for the country club by expanding the size of membership by over 50%

Raven Golf Club at Three Peaks, Silverthorne, CO

Supervisor Guest Services, Seasonal 2002

Trained and supervised club staff members, establishing protocols and guidelines for best practices.

Attracted potential members through proactive engagement and resolving products and services related inquiries.

Key Contribution:

• Managed and directed daily functions for over 30 guest service professionals, ensuring the golf club’s distinguished standards for member experience

Education and Credentials

Bachelor of Arts, Sports Management & Business

Lenoir-Rhyne University – Hickory, NC

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