Jacky Wong +1-415-***-****

acuyy2@r.postjobfree.com

Milpitas, CA/Houston, TX

Business Development Manager

Innovative Electrical Engineering and Business professional with over 12 years of experience. Knowledgeable of plant production, electrical equipment, control system, project management, and business development. Excellent customer service provider and educator. Experience includes:

Electrical Engineering and Business Development

Global Rotation Work Experience

Bring R&D products to Production

Project Management (U.S. and Overseas)

Direct Sales, Channel Sales and OEM

NPI Experience

Building and engaging cross-functional teams to drive changes and resolve complex technical issues

Communicate and address complex technical issues and write legal documents in Chinese

Supply Chain Management

Instrumentation and Controls

Develop P&ID & PFDs

Hazardous area classification

NEC, NFPA 70E

Designing and Training

Strong hands on experience

Daily leadership for monitoring plant performance

Installing, repairing, troubleshooting

Testing, calibrating and commissioning

Firmware, DCS, HMI & PLC

Blueprint experience and AutoCAD

High Voltage experience (AC and DC)

Bid evaluations

Control system networks

SAP and Oracle Agile (Product Lifecycle Management)

Lean Management

Budgeting & Purchasing

Field Service Support 24/7 on call

Process Failure Mode Effects Analysis

Professional Experience

Product Engineering Supervisor (Automation) 05/2014-Present

Schlumberger (NYSE: SLB) Ville Platte, LA/Houston, TX

Lead the Product Engineering team and provide complex engineering support both as a supervisor and as a key technical contributor

Coordinate, plans, develops and directs the Engineering department functions to support and assist the Production and Quality in order to meet or exceed budgeted goals

Supervise day-to-day operations of a team of engineering support. This includes interfacing with Sales, Planning, Quality, Field Service, team scheduling, performance management, and training/mentoring new staff

Responsible setting department and individual goals in execution of engineering projects

Manage the group and individuals within the group to define plans, schedules, and deliverables

Technical contributor to the engineering team providing significant input into plans

Manage inside resources, balancing department work load, maintaining project schedule

Collaborate inter-department issues involving purchasing, quality and service

Electrical Engineer (Instrumentation and Electrical) 08/2011-05/2014

Bloom Energy, San Francisco Bay Area, California

Bloom Energy produces unique on-site power generation systems utilize an innovative new fuel cell technology with roots in NASA’s Mars program. In charge of overseeing daily production activities as well as building testing equipment.

Managed, organized, prioritized, and executed multiple projects, generated electrical schematics, created bill of materials, built and commissioned several test equipment for California and Delaware plants

Responded to unplanned and emergency electrical system shutdown as required to support consistent operation of the plant and minimize impact of the interruptions

Took the new products through the manufacturing process

Provided technical expertise on automation and control related issues

Oversaw Manufacturing’s assembly and functionality tests, investigated product issues

Worked with R&D, NPI, Manufacturing, Quality, reviewed and provided all necessary engineer change notices, deviations, safety procedures, equipment, and tools to ensure the productions met high standard requirements

Supported process developments for cycle time and labor reductions

Initiated and led root cause analysis as necessary to identify and eliminate the cause of the failures

Worked with Quality Engineers and Suppliers to come up with solutions to improve quality and reduce cost

Communicated technical directions to employees as work instructions on a daily basis

Ensured reliable performance and operation of the site electrical system by establishing/coordinating preventive and predictive maintenance

Worked with many cross-functional departments, vendors internal and external

Trained and qualified electrical technicians and engineers

Electrical Engineer (supported Supply Chain and Quality) 5/2008-06/2011

Contract positions, San Francisco Bay Area, California

Electrical (Instrumentation and Control) Engineer positions, I produced instrumentation specifications, Bill of Materials, provided on-site customer services, etc., supported Supply Chain and Quality (while I attend graduate school)

Complied bid packages (in English and Chinese) to obtain quotes from multiple sources to make sure the best valve was received

Assessed suppliers on quality, cost, reliability to improve purchasing efficiency and effect cost savings, reduced 21%

Trained purchasing agents in proper interpretation of purchasing agreements

Prepared engineering scope of work and planning for plant electrical projects

Performed repair activities on-site for customers (Start-up, field configuration and calibration)

Performed functional control testing and calibrated equipment prior to shipment

Managed hazardous materials, tested various parts used for service

Produced instrumentation and control design including ISA standards instrument data sheets, index and details

Electrical Engineer/Application &Sales 7/2005-4/2008

Emerson Process Management LLC. (NYSE: EMR) USA/China

Emerson is one of the largest power equipment manufacturers in the world, approximately 127,800 employees worldwide. I established a new office in Asia and became the only engineer that provided all applications, sales, and service activates in Southern China and Hong Kong, including on call support for service and emergency 24/7

Set up and managed a new Sales and Service office in Asia; served as main contact for on call support 24/7

Successfully brought in 25 new clients as well as upgraded systems of existing clients, increased revenue by US$1.5M

Served BP, Shell, DuPont, CNPC (China National Petroleum Corporation), etc.

Installed and repaired flow equipment and computer control systems; tracked all outage requests for equipment maintenance

Provided excellent customer service by troubleshooted and resolved technical equipment problems for customers in the oil, gas, refinery and chemical industries

Education

Argosy University California USA MS in Management

Tianjin University of Technology and Education China BS in Electrical Engineering

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