Gilberto Lozada Fernandez

**** * **** **. #*** Arlington, VA 22202

787-***-**** acuyxw@r.postjobfree.com

A top-performing, results-driven highly proficient professional Technology Consultant providing specialized and functional expertise striving to cultivate necessary skills in a demanding business environment. Self-motivated and proficient in developing effective solutions and quality products. Utilizes efficient work strategies to implement innovative cost-saving program. Excellent communications skills to establish strong client relationships and a team player to meet and exceed goals and objectives. Seeking a position as a Functional Analyst or a Business Analyst to support organizations’ core values and provide vision to support customers’ strategies and enhance business performance.

areas of expertise

Production/Planning (ERP)

Quality/Configuration Management

Manufacturing

SAP Functional Analyst

Scheduling

Team Management

Integration Testing

Forecasting/Reporting

Client Satisfaction

professional experience

AXON PUERTO RICO 2012– Present

SAP Lead Point of Contact for United Technologies Corporation (UTAS), 2014-2016

Knowledgeable in the functionality of inspection lots, usage decision and the incorporation into different areas of SAP functionalities. Proficient in configuring inspection lots for a goods issue inspection, goods receipts inspection for a purchase order, in-process inspection from a production order, goods receipt inspection from production and an inspection from general delivery. Convey and instruct the user on the most effective inspection setup according to their specific business needs.

Originated and manage two separate support teams consisting of 12 members dedicated to Manufacturing/ Quality and Configuration Management, in which both provide counseling and mentoring to the company’s largest client as well as handling projects for other clients to enhance their current system.

Designed and built key metrics for production support development, collaborated on a project that produced the standard documentation process that established the capability that the company possesses in SAP and the distribution of these resources to clients resulting in positive feedback from users and motivational company response.

Led the Production/Planning, Quality and Configuration Management teams during integration phase.

Assign tasks and projects to teams requiring status reports for forecasting and future project analysis.

SAP Lead Point of Contact (Continued)

Proficiently manage project assets and resources to achieve quarterly growth under strict budget constraints.

Executed a strategic approach to reorganize a project providing resource and production support resulting in cost savings and complete client satisfaction.

Spearheaded the development of employee training to decrease down time and provide effective solutions and quality products.

Collaborated in the Kaizen event which evaluated current production support process to provide solutions. Turnaround time was lowed from 15 to 10 days.

Supported a project which implemented the use of the supplier network collaborative (SNC) to create a custom solution through the portal that a vendor could generate quality validation of parts inspection.

Configure different quality notification types to incorporate into the business process and configure inspection lots both standard and custom.

SAP Functional Consultant for United Technologies Corporation (UTAS), 2012-2014

Strengthened quality managements process (notification, inspection, master data, custom FAI functionality, QIM) resulting from experience in R/2 project implementation and roll-out and go-live support.

Enhanced client’s Systems, Applications, Products (SAP) by establishing business requirements for functional and technical specifications drafting.

Guided and coached programmers providing accurate technical support.

Monitored production, scheduling, job corrections and amendments, discrepancies, and automation to ensure service level agreements (SLAs) were achieved.

Designed and created functional and technical specs, user manuals and reports

Improved client’s process and documentation to reduce errors on the system to keep integrity of the user’s data.

technical skills

Development Tools:

Microsoft Visual Studio 2010-2005, SQL Workbench, Netbeans IDE, Word Press, Python, Compilr

Languages:

C#, ASP.NET, VB.NET, Java, HTML, PHP, C++

Frameworks:

Microsoft .NET 4.0, 3.5, 3.0, 2.0

Databases:

SQL, Microsoft Access

Operating Systems:

Microsoft Windows (NT 4.0, 2000, XP, 2003, Vista, 7, Server 2003-2008), Linux and Mac

Tools:

Microsoft Office, Microsoft Project, Visio Professional, SAP ECC 6.0, Winshuttle, SNC Portal, Sharepoint, Github

Education & training

Masters in Computer Science, IT Management and Information Assurance, Polytechnic University of Puerto Rico, 2016

Bachelor of Computer Science, Inter-American University of San German, 2011

Computer Science Student College Projects, Inter-American University of German, 2007-2011

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