LaKendra
Smith
Huntsville, Al
acuyxm@r.postjobfree.com
Objectives
Position as a Receptionist
Customer Service
Care Worker
Clerk
Assistant
Education
Wallace State Community College,
Hanceville, Alabama (2012-Present)
Major in Diagnostic Medical Sonography
Georgia Northwestern Technical College,
Rome Georgia (2010-2012) Major in
Diagnostic Medical Sonography
LaKendra
Smith
411 River Bend Drive
Huntsville, Al
acuyxm@r.postjobfree.com
Objectives
Position as a Receptionist
Customer Service
Care Worker
Clerk
Assistant
Education
Wallace State Community College,
Hanceville, Alabama (2012-Present)
Major in Diagnostic Medical Sonography
Georgia Northwestern Technical College,
Rome Georgia (2010-2012) Major in
Diagnostic Medical Sonography
LaKendra
Smith
411 River Bend Drive
Huntsville, Al
acuyxm@r.postjobfree.com
Objectives
Position as a Receptionist
Customer Service
Care Worker
Clerk
Assistant
Education
Wallace State Community College,
Hanceville, Alabama (2012-Present)
Major in Diagnostic Medical Sonography
Georgia Northwestern Technical College,
Rome Georgia (2010-2012) Major in
Diagnostic Medical Sonography
LaKendra
Smith
411 River Bend Drive
Huntsville, Al
acuyxm@r.postjobfree.com
Objectives
Position as a Receptionist
Customer Service
Care Worker
Clerk
Assistant
Education
Wallace State Community College,
Hanceville, Alabama (2012-Present)
Major in Diagnostic Medical Sonography
Georgia Northwestern Technical College,
Rome Georgia (2010-2012) Major in
Diagnostic Medical Sonography
LaKendra Smiths1 Resume.docx.pdf
Saved to Dropbox • Jan 4, 2016, 2:23 PM
Calhoun Community College, Decatur
Alabama (2008-2010)
General Studies
Alabama State University, Montgomery
Alabama (2007-2008)
S.R Butler High School Huntsville,
Alabama (2003-2007)
Advance Diploma
Experience
2006 - Present Photographer Assistant &
Receptionist
A & G Photography 1011 Oster Drive Suite D,
Huntsville Alabama, 35816
• Answers phone calls and respond to
voice messages.
• Greet all customers and interact with
them.
• Manages and deposit all money for the
business.
• Sell packages and recruit new
customers
• Schedules appointments dealing with
photo shoots and event shoots.
• Process and place all orders for
equipment and photos and deliveries
• Handle all billing information/issues
• Book venues and locations for all shoots
and events
Calhoun Community College, Decatur
Alabama (2008-2010)
General Studies
Alabama State University, Montgomery
Alabama (2007-2008)
S.R Butler High School Huntsville,
Alabama (2003-2007)
Advance Diploma
Experience
2006 - Present Photographer Assistant &
Receptionist
A & G Photography 1011 Oster Drive Suite D,
Huntsville Alabama, 35816
• Answers phone calls and respond to
voice messages.
• Greet all customers and interact with
them.
• Manages and deposit all money for the
business.
• Sell packages and recruit new
customers
• Schedules appointments dealing with
photo shoots and event shoots.
• Process and place all orders for
equipment and photos and deliveries
• Handle all billing information/issues
• Book venues and locations for all shoots
and events
Calhoun Community College, Decatur
Alabama (2008-2010)
General Studies
Alabama State University, Montgomery
Alabama (2007-2008)
S.R Butler High School Huntsville,
Alabama (2003-2007)
Advance Diploma
Experience
2006 - Present Photographer Assistant &
Receptionist
A & G Photography 1011 Oster Drive Suite D,
Huntsville Alabama, 35816
• Answers phone calls and respond to
voice messages.
• Greet all customers and interact with
them.
• Manages and deposit all money for the
business.
• Sell packages and recruit new
customers
• Schedules appointments dealing with
photo shoots and event shoots.
• Process and place all orders for
equipment and photos and deliveries
• Handle all billing information/issues
• Book venues and locations for all shoots
and events
Calhoun Community College, Decatur
Alabama (2008-2010)
General Studies
Alabama State University, Montgomery
Alabama (2007-2008)
S.R Butler High School Huntsville,
Alabama (2003-2007)
Advance Diploma
Experience
2006 - Present Photographer Assistant &
Receptionist
A & G Photography 1011 Oster Drive Suite D,
Huntsville Alabama, 35816
• Answers phone calls and respond to
voice messages.
• Greet all customers and interact with
them.
• Manages and deposit all money for the
business.
• Sell packages and recruit new
customers
• Schedules appointments dealing with
photo shoots and event shoots.
• Process and place all orders for
equipment and photos and deliveries
• Handle all billing information/issues
• Book venues and locations for all shoots
and events
Calhoun Community College, Decatur
Alabama (2008-2010)
General Studies
Alabama State University, Montgomery
Alabama (2007-2008)
S.R Butler High School Huntsville,
Alabama (2003-2007)
Advance Diploma
Experience
2006 - Present Photographer Assistant &
Receptionist
A & G Photography 1011 Oster Drive Suite D,
Huntsville Alabama, 35816
• Answers phone calls and respond to
voice messages.
• Greet all customers and interact with
them.
• Manages and deposit all money for the
business.
• Sell packages and recruit new
customers
• Schedules appointments dealing with
photo shoots and event shoots.
• Process and place all orders for
equipment and photos and deliveries
• Handle all billing information/issues
• Book venues and locations for all shoots
and events
Calhoun Community College, Decatur
Alabama (2008-2010)
General Studies
Alabama State University, Montgomery
Alabama (2007-2008)
S.R Butler High School Huntsville,
Alabama (2003-2007)
Advance Diploma
Experience
2006 - Present Photographer Assistant &
Receptionist
A & G Photography 1011 Oster Drive Suite D,
Huntsville Alabama, 35816
• Answers phone calls and respond to
voice messages.
• Greet all customers and interact with
them.
• Manages and deposit all money for the
business.
• Sell packages and recruit new
customers
• Schedules appointments dealing with
photo shoots and event shoots.
• Process and place all orders for
equipment and photos and deliveries
• Handle all billing information/issues
• Book venues and locations for all shoots
and events
2014 – Preset Financial Service
Professional
Alorica/American Express 500 Bradford Drive,
Huntsville, Al 35805
• Sales
• Interacts with customers via telephone, or
e-mail to assist with a variety of customer
inquiries.
• Build relationship with clients.
• Assist customers with credit card
applications.
• Help customers find the best product for
their needs.
• Explains and knowledge customers of each
product.
• Work in a fast-paced, often high-pressure
environment, with proven ability to
maintain composure in stressful situations
and manage and diffuse angry or upset
customers.
• Meet monthly and weekly sales goals.
• Assist my team with listening to calls and
helping each team member to better each
call and always give excellent customer
service
• Give each customer high quality customer
service on every call.
2013 - 2014 ACE/CRG Agent
DirecTV 400 Diamond Drive, Huntsville, Al
35806
2014 – Preset Financial Service
Professional
Alorica/American Express 500 Bradford Drive,
Huntsville, Al 35805
• Sales
• Interacts with customers via telephone, or
e-mail to assist with a variety of customer
inquiries.
• Build relationship with clients.
• Assist customers with credit card
applications.
• Help customers find the best product for
their needs.
• Explains and knowledge customers of each
product.
• Work in a fast-paced, often high-pressure
environment, with proven ability to
maintain composure in stressful situations
and manage and diffuse angry or upset
customers.
• Meet monthly and weekly sales goals.
• Assist my team with listening to calls and
helping each team member to better each
call and always give excellent customer
service
• Give each customer high quality customer
service on every call.
2013 - 2014 ACE/CRG Agent
DirecTV 400 Diamond Drive, Huntsville, Al
35806
2014 – Preset Financial Service
Professional
Alorica/American Express 500 Bradford Drive,
Huntsville, Al 35805
• Sales
• Interacts with customers via telephone, or
e-mail to assist with a variety of customer
inquiries.
• Build relationship with clients.
• Assist customers with credit card
applications.
• Help customers find the best product for
their needs.
• Explains and knowledge customers of each
product.
• Work in a fast-paced, often high-pressure
environment, with proven ability to
maintain composure in stressful situations
and manage and diffuse angry or upset
customers.
• Meet monthly and weekly sales goals.
• Assist my team with listening to calls and
helping each team member to better each
call and always give excellent customer
service
• Give each customer high quality customer
service on every call.
2013 - 2014 ACE/CRG Agent
DirecTV 400 Diamond Drive, Huntsville, Al
35806
2014 – Preset Financial Service
Professional
Alorica/American Express 500 Bradford Drive,
Huntsville, Al 35805
• Sales
• Interacts with customers via telephone, or
e-mail to assist with a variety of customer
inquiries.
• Build relationship with clients.
• Assist customers with credit card
applications.
• Help customers find the best product for
their needs.
• Explains and knowledge customers of each
product.
• Work in a fast-paced, often high-pressure
environment, with proven ability to
maintain composure in stressful situations
and manage and diffuse angry or upset
customers.
• Meet monthly and weekly sales goals.
• Assist my team with listening to calls and
helping each team member to better each
call and always give excellent customer
service
• Give each customer high quality customer
service on every call.
2013 - 2014 ACE/CRG Agent
DirecTV 400 Diamond Drive, Huntsville, Al
35806
• Interacts with customers via telephone, or e-
mail to assist with a variety of customer
inquiries and issues. Manipulate objects such
as pen, keyboard, and mouse.
• Elicit and record customer information and
inquiries, follow prompts from a computerized
system.
• Generates copies of billing statements and
research billing history using computerized
systems and microfiche when applicable.
• Work in a fast-paced, often high-pressure
environment, with proven ability to maintain
composure in stressful situations and manage
and diffuse angry or upset customers.
• Explains billing dates and billing issues to
customer.
• Validate payments and payments on a bill
and payment dates.
• Sales and saving customers from
disconnecting.
• Place orders and setup accounts for
customers getting new services.
2012 - 2013 Youth Care Worker
Sequel Youth and Family Service 318
Hammer Rd, Owens Crossroads, Al 35763
• Maintain safety, accountability (correct
count of each student) and security of
campus.
• Teach, coach and supervise students in
activities of daily living including morning,
bedtime and overnight procedures, hygiene
and cleanliness, housekeeping, meals,
school, therapeutic endeavors, intramurals,
sports, academics, skills of self-sufficiency
and extracurricular activities both on and
• Interacts with customers via telephone, or e-
mail to assist with a variety of customer
inquiries and issues. Manipulate objects such
as pen, keyboard, and mouse.
• Elicit and record customer information and
inquiries, follow prompts from a computerized
system.
• Generates copies of billing statements and
research billing history using computerized
systems and microfiche when applicable.
• Work in a fast-paced, often high-pressure
environment, with proven ability to maintain
composure in stressful situations and manage
and diffuse angry or upset customers.
• Explains billing dates and billing issues to
customer.
• Validate payments and payments on a bill
and payment dates.
• Sales and saving customers from
disconnecting.
• Place orders and setup accounts for
customers getting new services.
2012 - 2013 Youth Care Worker
Sequel Youth and Family Service 318
Hammer Rd, Owens Crossroads, Al 35763
• Maintain safety, accountability (correct
count of each student) and security of
campus.
• Teach, coach and supervise students in
activities of daily living including morning,
bedtime and overnight procedures, hygiene
and cleanliness, housekeeping, meals,
school, therapeutic endeavors, intramurals,
sports, academics, skills of self-sufficiency
and extracurricular activities both on and
• Interacts with customers via telephone, or e-
mail to assist with a variety of customer
inquiries and issues. Manipulate objects such
as pen, keyboard, and mouse.
• Elicit and record customer information and
inquiries, follow prompts from a computerized
system.
• Generates copies of billing statements and
research billing history using computerized
systems and microfiche when applicable.
• Work in a fast-paced, often high-pressure
environment, with proven ability to maintain
composure in stressful situations and manage
and diffuse angry or upset customers.
• Explains billing dates and billing issues to
customer.
• Validate payments and payments on a bill
and payment dates.
• Sales and saving customers from
disconnecting.
• Place orders and setup accounts for
customers getting new services.
2012 - 2013 Youth Care Worker
Sequel Youth and Family Service 318
Hammer Rd, Owens Crossroads, Al 35763
• Maintain safety, accountability (correct
count of each student) and security of
campus.
• Teach, coach and supervise students in
activities of daily living including morning,
bedtime and overnight procedures, hygiene
and cleanliness, housekeeping, meals,
school, therapeutic endeavors, intramurals,
sports, academics, skills of self-sufficiency
and extracurricular activities both on and
• Interacts with customers via telephone, or e-
mail to assist with a variety of customer
inquiries and issues. Manipulate objects such
as pen, keyboard, and mouse.
• Elicit and record customer information and
inquiries, follow prompts from a computerized
system.
• Generates copies of billing statements and
research billing history using computerized
systems and microfiche when applicable.
• Work in a fast-paced, often high-pressure
environment, with proven ability to maintain
composure in stressful situations and manage
and diffuse angry or upset customers.
• Explains billing dates and billing issues to
customer.
• Validate payments and payments on a bill
and payment dates.
• Sales and saving customers from
disconnecting.
• Place orders and setup accounts for
customers getting new services.
2012 - 2013 Youth Care Worker
Sequel Youth and Family Service 318
Hammer Rd, Owens Crossroads, Al 35763
• Maintain safety, accountability (correct
count of each student) and security of
campus.
• Teach, coach and supervise students in
activities of daily living including morning,
bedtime and overnight procedures, hygiene
and cleanliness, housekeeping, meals,
school, therapeutic endeavors, intramurals,
sports, academics, skills of self-sufficiency
and extracurricular activities both on and
• Interacts with customers via telephone, or e-
mail to assist with a variety of customer
inquiries and issues. Manipulate objects such
as pen, keyboard, and mouse.
• Elicit and record customer information and
inquiries, follow prompts from a computerized
system.
• Generates copies of billing statements and
research billing history using computerized
systems and microfiche when applicable.
• Work in a fast-paced, often high-pressure
environment, with proven ability to maintain
composure in stressful situations and manage
and diffuse angry or upset customers.
• Explains billing dates and billing issues to
customer.
• Validate payments and payments on a bill
and payment dates.
• Sales and saving customers from
disconnecting.
• Place orders and setup accounts for
customers getting new services.
2012 - 2013 Youth Care Worker
Sequel Youth and Family Service 318
Hammer Rd, Owens Crossroads, Al 35763
• Maintain safety, accountability (correct
count of each student) and security of
campus.
• Teach, coach and supervise students in
activities of daily living including morning,
bedtime and overnight procedures, hygiene
and cleanliness, housekeeping, meals,
school, therapeutic endeavors, intramurals,
sports, academics, skills of self-sufficiency
and extracurricular activities both on and
• Interacts with customers via telephone, or e-
mail to assist with a variety of customer
inquiries and issues. Manipulate objects such
as pen, keyboard, and mouse.
• Elicit and record customer information and
inquiries, follow prompts from a computerized
system.
• Generates copies of billing statements and
research billing history using computerized
systems and microfiche when applicable.
• Work in a fast-paced, often high-pressure
environment, with proven ability to maintain
composure in stressful situations and manage
and diffuse angry or upset customers.
• Explains billing dates and billing issues to
customer.
• Validate payments and payments on a bill
and payment dates.
• Sales and saving customers from
disconnecting.
• Place orders and setup accounts for
customers getting new services.
2012 - 2013 Youth Care Worker
Sequel Youth and Family Service 318
Hammer Rd, Owens Crossroads, Al 35763
• Maintain safety, accountability (correct
count of each student) and security of
campus.
• Teach, coach and supervise students in
activities of daily living including morning,
bedtime and overnight procedures, hygiene
and cleanliness, housekeeping, meals,
school, therapeutic endeavors, intramurals,
sports, academics, skills of self-sufficiency
and extracurricular activities both on and
• Observe the peer culture for patterns of
behavior indicating progress or regression
in the program. Observe individual student
behavior over time and recognize progress
towards treatment goals.
• Effectively communicate, both written and
orally, all critical incidents involving
students and staff.
• Plan, implement and evaluate student
activities on an ongoing basis including,
recreational, educational and therapeutic
activities.
• Follow and implement individual treatment
plans for all students.
• Recognize escalating behaviors and
intervene at the appropriate level to ensure
safety and security.
• Transport students to court, home passes
and appointments as necessary.
• 2011 - 2013 CAE (Billing Agent)
Comcast Cable 7027 Old Madison Pike
Suite 100, Huntsville, Al 35806
• Interacts with customers via telephone,
or e-mail to assist with a variety of
customer inquiries and issues. Manipulate
objects such as pen, keyboard, and mouse.
• Elicit and record customer information
and inquiries follow prompts from a
computerized system.
• Generates copies of billing statements
and research billing history using
computerized systems and microfiche
when applicable.
• Work in a fast-paced, often
• Observe the peer culture for patterns of
behavior indicating progress or regression
in the program. Observe individual student
behavior over time and recognize progress
towards treatment goals.
• Effectively communicate, both written and
orally, all critical incidents involving
students and staff.
• Plan, implement and evaluate student
activities on an ongoing basis including,
recreational, educational and therapeutic
activities.
• Follow and implement individual treatment
plans for all students.
• Recognize escalating behaviors and
intervene at the appropriate level to ensure
safety and security.
• Transport students to court, home passes
and appointments as necessary.
• 2011 - 2013 CAE (Billing Agent)
Comcast Cable 7027 Old Madison Pike
Suite 100, Huntsville, Al 35806
• Interacts with customers via telephone,
or e-mail to assist with a variety of
customer inquiries and issues. Manipulate
objects such as pen, keyboard, and mouse.
• Elicit and record customer information
and inquiries follow prompts from a
computerized system.
• Generates copies of billing statements
and research billing history using
computerized systems and microfiche
when applicable.
• Work in a fast-paced, often
• Observe the peer culture for patterns of
behavior indicating progress or regression
in the program. Observe individual student
behavior over time and recognize progress
towards treatment goals.
• Effectively communicate, both written and
orally, all critical incidents involving
students and staff.
• Plan, implement and evaluate student
activities on an ongoing basis including,
recreational, educational and therapeutic
activities.
• Follow and implement individual treatment
plans for all students.
• Recognize escalating behaviors and
intervene at the appropriate level to ensure
safety and security.
• Transport students to court, home passes
and appointments as necessary.
• 2011 - 2013 CAE (Billing Agent)
Comcast Cable 7027 Old Madison Pike
Suite 100, Huntsville, Al 35806
• Interacts with customers via telephone,
or e-mail to assist with a variety of
customer inquiries and issues. Manipulate
objects such as pen, keyboard, and mouse.
• Elicit and record customer information
and inquiries follow prompts from a
computerized system.
• Generates copies of billing statements
and research billing history using
computerized systems and microfiche
when applicable.
• Work in a fast-paced, often
• Observe the peer culture for patterns of
behavior indicating progress or regression
in the program. Observe individual student
behavior over time and recognize progress
towards treatment goals.
• Effectively communicate, both written and
orally, all critical incidents involving
students and staff.
• Plan, implement and evaluate student
activities on an ongoing basis including,
recreational, educational and therapeutic
activities.
• Follow and implement individual treatment
plans for all students.
• Recognize escalating behaviors and
intervene at the appropriate level to ensure
safety and security.
• Transport students to court, home passes
and appointments as necessary.
• 2011 - 2013 CAE (Billing Agent)
Comcast Cable 7027 Old Madison Pike
Suite 100, Huntsville, Al 35806
• Interacts with customers via telephone,
or e-mail to assist with a variety of
customer inquiries and issues. Manipulate
objects such as pen, keyboard, and mouse.
• Elicit and record customer information
and inquiries follow prompts from a
computerized system.
• Generates copies of billing statements
and research billing history using
computerized systems and microfiche
when applicable.
• Work in a fast-paced, often
to maintain composure in stressful
situations and manage and diffuse angry or
upset customers.
• Explains billing dates and billing issues
to customer
• Validate payments and payments on a
bill and payment dates.
• Take customer payments over the
phone by check or credit cards.
• Troubleshoot cable issues.
• Place orders and setup accounts for
customers getting new services.
May 2007 - September 2010 Quality
Control Assistant Summer Hire
Daikin America Industries 905 State Dock Rd,
Decatur Al, 35601
• Answered phone calls multiple lines and
directed general calls
• Helped Customers with orders and
deliveries.
• Managed money orders and meet sale
goals
• Placed orders for major plant parts
• Efficiently operated the copy and fax
machines.
• Modified and Issued Confidential Work
Instruction Procedures to each
Department.
• Scanned batch sheets and reports and
input them in to the computer.
• Prepared PowerPoint and excel
presentations for meetings.
Filed confidential charts
to maintain composure in stressful
situations and manage and diffuse angry or
upset customers.
• Explains billing dates and billing issues
to customer
• Validate payments and payments on a
bill and payment dates.
• Take customer payments over the
phone by check or credit cards.
• Troubleshoot cable issues.
• Place orders and setup accounts for
customers getting new services.
May 2007 - September 2010 Quality
Control Assistant Summer Hire
Daikin America Industries 905 State Dock Rd,
Decatur Al, 35601
• Answered phone calls multiple lines and
directed general calls
• Helped Customers with orders and
deliveries.
• Managed money orders and meet sale
goals
• Placed orders for major plant parts
• Efficiently operated the copy and fax
machines.
• Modified and Issued Confidential Work
Instruction Procedures to each
Department.
• Scanned batch sheets and reports and
input them in to the computer.
• Prepared PowerPoint and excel
presentations for meetings.
Filed confidential charts
to maintain composure in stressful
situations and manage and diffuse angry or
upset customers.
• Explains billing dates and billing issues
to customer
• Validate payments and payments on a
bill and payment dates.
• Take customer payments over the
phone by check or credit cards.
• Troubleshoot cable issues.
• Place orders and setup accounts for
customers getting new services.
May 2007 - September 2010 Quality
Control Assistant Summer Hire
Daikin America Industries 905 State Dock Rd,
Decatur Al, 35601
• Answered phone calls multiple lines and
directed general calls
• Helped Customers with orders and
deliveries.
• Managed money orders and meet sale
goals
• Placed orders for major plant parts
• Efficiently operated the copy and fax
machines.
• Modified and Issued Confidential Work
Instruction Procedures to each
Department.
• Scanned batch sheets and reports and
input them in to the computer.
• Prepared PowerPoint and excel
presentations for meetings.
Filed confidential charts
to maintain composure in stressful
situations and manage and diffuse angry or
upset customers.
• Explains billing dates and billing issues
to customer
• Validate payments and payments on a
bill and payment dates.
• Take customer payments over the
phone by check or credit cards.
• Troubleshoot cable issues.
• Place orders and setup accounts for
customers getting new services.
May 2007 - September 2010 Quality
Control Assistant Summer Hire
Daikin America Industries 905 State Dock Rd,
Decatur Al, 35601
• Answered phone calls multiple lines and
directed general calls
• Helped Customers with orders and
deliveries.
• Managed money orders and meet sale
goals
• Placed orders for major plant parts
• Efficiently operated the copy and fax
machines.
• Modified and Issued Confidential Work
Instruction Procedures to each
Department.
• Scanned batch sheets and reports and
input them in to the computer.
• Prepared PowerPoint and excel
presentations for meetings.
Filed confidential charts
to maintain composure in stressful
situations and manage and diffuse angry or
upset customers.
• Explains billing dates and billing issues
to customer
• Validate payments and payments on a
bill and payment dates.
• Take customer payments over the
phone by check or credit cards.
• Troubleshoot cable issues.
• Place orders and setup accounts for
customers getting new services.
May 2007 - September 2010 Quality
Control Assistant Summer Hire
Daikin America Industries 905 State Dock Rd,
Decatur Al, 35601
• Answered phone calls multiple lines and
directed general calls
• Helped Customers with orders and
deliveries.
• Managed money orders and meet sale
goals
• Placed orders for major plant parts
• Efficiently operated the copy and fax
machines.
• Modified and Issued Confidential Work
Instruction Procedures to each
Department.
• Scanned batch sheets and reports and
input them in to the computer.
• Prepared PowerPoint and excel
presentations for meetings.
Filed confidential charts
to maintain composure in stressful
situations and manage and diffuse angry or
upset customers.
• Explains billing dates and billing issues
to customer
• Validate payments and payments on a
bill and payment dates.
• Take customer payments over the
phone by check or credit cards.
• Troubleshoot cable issues.
• Place orders and setup accounts for
customers getting new services.
May 2007 - September 2010 Quality
Control Assistant Summer Hire
Daikin America Industries 905 State Dock Rd,
Decatur Al, 35601
• Answered phone calls multiple lines and
directed general calls
• Helped Customers with orders and
deliveries.
• Managed money orders and meet sale
goals
• Placed orders for major plant parts
• Efficiently operated the copy and fax
machines.
• Modified and Issued Confidential Work
Instruction Procedures to each
Department.
• Scanned batch sheets and reports and
input them in to the computer.
• Prepared PowerPoint and excel
presentations for meetings.
Filed confidential charts
Skills
• Accurate, efficient, and detailed-oriented.
• Microsoft Word, Microsoft PowerPoint,
Microsoft Excel, Microsoft Access, Windows
XP/Windows Vista
• Applied health knowledge
• Some medical terminology
• CPR certified
• Strong communication skills
• Work between dual computer screens at once.
References
• Bonita Shelton –Diakin America- 256-***-****
• Demetress Ellison -Mutual Savings- 256-***-****
• Lynn Sparks –Daikin America Inc. 256-***-****
• Hilda Heflin-Miller -256-***-****
• Saria Pride –Comcast- 256-***-****
Skills
• Accurate, efficient, and detailed-oriented.
• Microsoft Word, Microsoft PowerPoint,
Microsoft Excel, Microsoft Access, Windows
XP/Windows Vista
• Applied health knowledge
• Some medical terminology
• CPR certified
• Strong communication skills