Summary of Qualifications

• Experienced in supporting a department across all operational & administrative functions

• Delivers value by both producing organized & accurate work, and providing a knowledgeable & approachable source to employees regarding Human Resources

• In depth experience in creating Human Resources & Recruiting work flow processes & procedures

• Proven knowledge of HR protocol in recruiting, onboarding, & retaining employees

• Highly organized with a profound ability to multi-task & complete projects to meet deadlines

• Skilled at learning new concepts quickly, working well under pressure, & communicating ideas clearly & effectively

• Extensive computer training in Microsoft Office, Adobe programs, and various applicant tracking systems

Related Experience

HR Administrative Assistant

Houston International Insurance Group (HIIG) – Houston, TX – 6/2015-11/2015

• With only a part-time Recruiter and a Payroll Manager on staff, all other HR responsibilities fell onto this role

• Collaborated with a team to create a new workflow and process for recruiting and onboarding employees

• Produced an effective digital documentation process to increase compliance & minimize mistakes & paperwork

• Worked closely with hiring managers to open reqs, recruit, interview, hire and manage employee orientation

• Implemented 30/60/80 day review for employees following start date

• Worked with Sterling to successfully create a paperless I-9 & E-Verify system for new employees

• Researched Canadian employment law and designed an onboarding process for newly-opened Toronto office

• Acted as the “HR gatekeeper”, relaying information between the HR team, hiring managers, and employees

HR Coordinator

Newpark Resources, Inc. – Katy, TX – 3/2014-1/2015

• Conducted employee onboarding regarding paperwork, benefits, and company policies

• Controlled creation and execution of all paperwork regarding transfers, promotions, new hires and terminations previous to payroll processing

• Acted as the first contact for employees & managers regarding benefits, payroll questions and safety training.

• Maintained contact with Senior Advisors regarding issues in offices in their region that required their attention

• Assisted the Legal department regarding employee information and documentation for legal proceedings

Human Resources/Recruiting Coordinator (contract)

Career Stage (RMS) – Spring, TX – 5/2013-2/2014

• Acted as the primary contact for HR related questions, relaying pertinent information to HR management

• Formulated a task manual of various Human Resources employees’ responsibilities, duties, and work flow

• Managed the recruiting process from requisition to hire with minimal supervision, including; obtaining information and approval for requisitions, managing job postings, developing screening questions, conducting phone screens & interviews, creating offers, tracking results for background checks and drug screens, informing IT, Facilities, & Payroll departments of all upcoming new hires, conducting new employee orientation, and processing all new hire paperwork.

• Researched & analyzed compensation data for various positions to create easily interpreted reports – One such presentation led to a 10% pay increases for an entire department; creating a significant rise in retention

• Completed employee changes regarding payroll & ensured employee bonuses were processed & received in accordance with offer letters/performance reviews

Sales Associate

CORE Communications - Houston, Texas– 9/2012- 5/2013

• Acted as a Team Lead; recruiting, interviewing, hiring, and training team members

• Performed business to business sales in the Katy, Spring, and Houston areas

Marketing Coordinator

EOSG - Houston, Texas– 11/2010- 3/2011

• Created marketing materials for HR Outsourcing company; website content, PowerPoint sales presentations, brochures, flyers, etc.

• Worked with Benefits, Worker’s’ Compensation, Payroll, and Recruiting departments to create more efficient streamlines of workflow and to create a document database that would allow a more organized flow of information

Administrative Assistant/ Marketing Assistant

Vista Companies - Houston, Texas/Katy, TX – 5/2007-5/2010

• Planned and carried out events 3+ times a week at LaCenterra lifestyle center; including coordinating with vendors, set-up, take-down, and acting as the Vista representative

• Entered data for reports, took on many projects in order to organize company information, & coordinated meetings for owner.

• Implemented an electronic method of organizing company information in order to increase efficiency.

• Represented Vista when answering phones, meeting with contractors, & attending business functions.

• Assisted in office with telephones & filling.

• Assisted in coordinating & effectively carrying out 4th of July celebration for 3 years

Education

Achievements

References

B.A. Degree in English Literature

St. Edward’s University - Austin, TX – Graduated 2009

Computer Courses and Advanced Learning

Lone Star Community College – Houston, TX –2012-2015

Girl Scouts of America –Silver Award in 2006

West Houston Area Council of Teachers of English – Scholarship winner in 2006

Stella Graham - Owner of Grow HR Consulting – Former Supervisor at HIIG – 713-***-****

Karla Morales – Recruiter – Former Coworker at Newpark – 832-***-****

Joshua Pacheco – Former Coworker at RMS – 281-***-****

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