PROFESSIONAL SUMMARY

High-performing Manager with 6 years of healthcare experience in medical office environment. Dependable management experience and a willingness to take on added responsibility to meet tight deadlines. Enthusiastic team player with a strong work ethic and advanced complex problem solving skills.

SKILLS

Leadership experience Decision-making Ability Clear communication skills Time management Effective communication

Patient chart auditing ability Office management professional Close attention to detail

WORK HISTORY

Office Manager

Padgett Medical Center - Tampa

Budgeting and finance Inventory Management Interviewing

Employee Schedule Check Writing

Self-Motivated Data Management

Payroll administration CPR certified

06/2010 - Current

Skillfully developed departmental goals, objectives, standards of performance, policies and procedures.

Recruited, hired, trained and coached on average of 10 new employees per year. Established and maintained systems that safely met patients and staff needs.

Educated staff on state and federal statutes, rules and regulations governing Clinical needs. Interpreted and communicated new or revised policies to staff.

Meticulously identified and rectified inconsistencies, deficiencies and discrepancies in medical documentation. Prepared patient charts accurately and neatly for the clinic.

Coordinated luncheons with Pharmaceutical Representatives. Maintained strict patient and physician confidentiality.

Interacted with providers and other medical professionals regarding billing and documentation policies, procedures and regulations.

Prepared billing correspondence and maintained database to organize billing information.

Handled understaffing, disputes, terminating employees and administering disciplinary procedures.

Set up staff workstations with PCs, Macs, phones and laptops. Developed and rolled out new policies.

Responded to materials requests and retrieved necessary information. Obtained patient releases for dissemination of information.

Managed system conversion and maintained minimal downtime during updates. Managed payroll for an organization of 10 personnel.

Oversaw the day-to-day processing of payroll for 10 employees, including review of timesheets and computing pay in accordance with FLSA.

Pulled internal reports as requested (salaries, bonuses, hours worked).

Processed gross pay, state and federal tax withholding, social security, Medicare and other deductions for all employees. Properly filled and dispensed an average of 20 prescriptions per day.

Managed drug and supply inventories.

Managed approximately $7,000 dollars in cash and credit card sales daily.

Compounded and repackaged medications, including unit-doses, topical medications and sterile products. Conducted routine inspections of medication storage locations.

Regularly stocked shelves, rotated stock and checked for expired medications. Efficiently operated cash register and handled cash, checks, and charge transactions. Verified and labeled prescriptions with the 8-point check.

EDUCATION

High School Diploma:

Bath haverley high school - Bath

Medical assistant, business admin course, phlebotomist: Medical

Concord career institutions - Tampa

1999

2010

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