BRYAN RABIE RODRIGUEZ

General Luna Street Brgy. Sto.Niño Lumban, Laguna

Mobile No: 091*-***-****

E-mail: acuyx5@r.postjobfree.com

Career Objective

To attain a position that would enhance my skills and knowledge. To have a career opportunity that would challenge me to strive for excellence and contribute to your company’s success.

Work Experience

July 2015 – May 31, 2016

TEJERON BUSINESS SOLUTIONS 2428 Tejeron Street Sta. Ana Manila Position: I.T. Staff/Support

1. Dialer Administrator (outbound)

2. Technical Support for network related issues.

3. Install, organize, test, maintain, check and troubleshoot end user workstations and interrelated hardware and software.

May 2012 – July 2015

WeDo Metro Phils. Inc. Unit 1104 Antel Global Corporate Center Julia Vargas Ave. Ortigas Business District Pasig City

Position: I.T. Support

1. Dialer Administrator (outbound)

2. Technical Support for network related issues.

3. Install, organize, test, maintain, check and troubleshoot end user workstations and interrelated hardware and software. January 2012 – April 2012

Goautodial Inc. Buencosejo Street, Plainview, Mandaluyong City Position: I.T. Support

1. Dialer Cloud Base Support (outbound/inbound)

2. Provides support via e-mails and remote access through ticketing system April 2011- November 2011

Harty Phils. Inc. CBK Hydroelectric Power Plant, Kalayaan, Laguna Position: Office Staff/Encoder

1. Encoding files.

2. Assisted in documenting all success projects in a timely manner February 2011- March 2011

MITEL 17th floor Octagon Building San Miguel Ave. Ortigas Business District Pasig City

Position: I.T. Support

4. Dialer Administrator (outbound)

5. Technical Support for network related issues.

November 2010-February 2011

Certified Commercial Solutions/Goautodial Inc. Bacoor, Sta.Mesa, Manila Position: I.T. Support

1. Dialer Administrator (outbound)

2. Technical Support for network related issues.

3. Install, organize, test, maintain, check and troubleshoot end user workstations and interrelated hardware and software. Skills

Installing and configuring computer hardware and software systems Familiar with Operating Systems (Windows XP, Windows 7,Windows 8 & 10 Ubuntu)

Knowledgeable in Call Center Infrastructure (Dialer, Firewall, Gateway, VOIP) Familiar in computers, networking, hardware assembly and troubleshooting Knowledgeable in MS Office Applications

Able to use and configure accounts on Active Directory Able to provide user support by means of remote access tools Knowledgeable in Installing, Operating and Maintaining Goautodial/Vicidial Dialer

(Single Server)

Personal Strengths

Recommend technical solutions or process improvement whenever possible Able to work with different people of different levels in an organization Ability to work well in a team and interact directly with users even with non- technical personnel

Open to different ideas, working practices, and cultures Dynamic/Flexible, keeping up with the latest trends and updates on hardware and software system applications

Ability to grasp technical concepts quickly and easily. Proficient in Oral/Written communications, good interpersonal relationships Educational Background

AMA Computer College (1998-2002)

Lumban Academy (1994-1998)

Lumban Central Elementary School

Bachelor of Science in

Computer Science

(Undergraduate)

Secondary

Primary

Personal Information

Gender: Male

Age: 34

Birthdate: October 15, 1981

Birthplace: Sta. Cruz, Laguna

Civil Status: Married

Height: 5’7

Nationality: Filipino

Religion: Roman Catholic

Character References

Christopher Taguibao (092*-***-****) TBS Inc. Managing Director Januarius Manipol (091*-***-****)

Marco Lagrosa (1-206-***-**** (Texas, USA)

Goautodial Lead Developer

RCG IT Consulting (Senior

Consultant)

I hereby certify that the above information is true and correct to the best of my knowledge and ability.

BRYAN R. RODRIGUEZ

Contact this candidate