Subas Dhakal

acuyv7@r.postjobfree.com

469-***-****

Summary:

Over 7 years of professional experience in Business Analysis, Data Analysis, Project management, QA, Business modeling, Requirements gathering and technical documentation.

In depth Knowledge of Software Development Life Cycle SDLC methodologies like Rational Unified Processes, Agile/Scrum Techniques and Water fall methodologies.

Extensive experience in facilitating Sprint planning workshops, Sprint Retrospective meetings, Daily stand-up calls, Pre-Demos and Demos throughout the duration of the sprint.

Excellent skills in Business Analysis, Requirement Analysis, Business Modeling and Use Case Development using UML methodology.

Expertise in creating Business Requirement Documents, Business Requirements List, System Requirement Specifications and Functional Specification Documents.

Good at writing business and system specification, designing and developing use case and test case scenarios.

Experienced in performing Gap Analysis, SWOT analysis, Cost benefit analysis and ROI analysis to check compatibility of the existing system infrastructure with new business requirements.

Remarkable workforce management experience.

Conducted Joint Application Development JAD sessions as a facilitator to gather requirements from the technical team.

Proficient in developing Use Cases, Use Case diagrams, Behavior Diagrams Sequence Diagrams, Collaboration diagrams and Activity Diagrams, Class Diagrams based on Unified Modeling Language UML using MS Visio and Rational Rose.

Proficient with tools like Requisite Pro, Rational Rose and MS Visio, MS Office.

Experience in User Acceptance Testing UAT, System Testing, Integration Testing, Smoke Testing, Regression Testing, Performance Testing and Functional Testing.

Experience in developing QA Test Plan, Test Conditions, and Test Cases, developing and maintaining test scripts, test labs.

Technical Skills:

Operating Systems

Windows, Unix, Linux.

Languages

SQL, HTML, Java.

Business Modeling

MS Visio, Rational Rose, Microsoft Project, Rational Requisite Pro.

Requirement/Application

Management Tools

MS Office Suite Word, Excel, Power Point, MS Outlook, JIRA, Rally.

Databases

MS SQL Server, Oracle, MS Access.

Quality Assurance Tools

Quick Test Pro (QTP), Quality Center, QC ALM, Test Director, Rational Clear Quest.

Methodologies

Rational Unified Process, Waterfall, Agile (SCRUM).

Reporting Tools

Crystal Report, SSRS.

Education:

Master’s in Business Administration (MBA), Tribhuvan University, Nepal

Professional Experience:

Client: At&t, Plano, TX March 2014 to Current

Role: Business Analyst

Responsibilities:

Responsible for business analysis and project management, coordinating between the team members according to the business requirements.

Created and maintained procedures and documentation.

Organized and conducted meetings, briefings, demonstrations, conducted JAD sessions, and wrote minutes of project meetings.

Managed the Business Requirements as well as System requirements, performed requirements analysis along with the creation of Use Case Scenarios.

Conducted workflow, process diagram and GAP analyses to derive requirements for existing system enhancements

Developed test plan and test scripts using the system requirement document.

Worked with the project manager for planning and organizing the project activities, and in communicating with other business center mangers and stakeholders of the project.

Wrote Test Plan and created Test cases and scenarios for the various modules.

Responsible for Functional System Testing, Integration Testing, Regression Testing, and User Acceptance Test using the test cases given by the client before releasing the application.

Used Test Director for bug tracking, reporting and analysis.

Actively resolved day-to-day technology needs of the business unit with focus on analysis processes.

Worked with the project manager to estimate best/worst case scenarios, track progress with weekly estimates of remaining work to do, conducting informal meetings ad hoc and as needed.

Maintained and managed workforce management system and integrity of workforce data.

Performed the Back-End testing to ensure data consistency on front-end by writing and execute SQL statements on Oracle Database and also performed User Acceptance Testing UAT.

Prepared the Business Workflow using MS-Visio with input, output, Pre and Post conditions

Worked with the clients on the final signing process in the User Acceptance stage

Environment: JIRA, QC-ALM, MS Visio, MS Office Suite, Java, Oracle, Test Director, UML, RUP, Agile/Scrum, Windows, Test Director, MS Project, Crystal Reports.

Client: Office Depot, Boca Raton, FL September 2013 to March 2014

Role: Business Analyst

Responsibilities:

Worked extensively with the users and with different levels of management to identify requirements, business events and to develop functional specifications.

Successfully used Agile/Scrum Method for gathering requirements and facilitated user stories workshop.

Documented User Stories and facilitated Story Point discussions to analyze the level of effort on project specifications.

Analyzed the AS-IS and TO-BE processes to understand the key findings, the short term considerations, the long term considerations and its benefits, worked with the statistical models to determine the trend of the business over the course of years.

Utilized the business requirements to develop detailed user interface for the application prototype.

Designed and developed different use cases, activity diagrams, sequence diagrams, Object Oriented model class/object diagrams using MS Visio and UML.

Worked with cross-functional teams for building the use cases.

Assisted in creating the project templates for Use case specification, Change request form, functional specification documents and Business Requirement documents and Defect status form.

Worked with the design team to assist them extensively in designing the database.

Conducted workflow, process diagram and GAP analyses to derive requirements for existing system enhancements

Extensively used Microsoft office suite of products for documentation and data interpretation for reporting test status.

Assisted the team member during implementation, testing and maintenance.

Environment: Rally, Windows, Oracle, SQL, UML, RUP, MS Project, Agile/Scrum, Test Director, MS Excel, MS Word, MS Power Point, MS Visio.

Client: MetLife, Dallas, TX June 2012 to September 2013

Role: Business Analyst

Responsibilities:

Implemented an integrated agile solution with complete line of traceability for all the artifacts of system development projects.

Followed a structured approach for gathering and formalizing business requirements expressed by managers, process owners and operational users of the information system.

Responsible for requirement gathering including interviews, brainstorms and meetings with stakeholders and created requirement specification artifact.

Responsible for writing functional specification and supplementary requirement document.

Created Use-Case Models using Rational Rose to depict Actors and Use-Cases in various business Processes and for the Identification of Normal/Alternative flows and definition of preconditions, post-conditions and extensions of the system.

Prepared Business Process Models that includes modeling of all the activities of the business from the conceptual to procedural level. Followed top down, leveled technique for building Business Process Models.

Worked extensively with UI team to create the User Interface screenshots to be presented to the Business.

Participated in postproduction validation, user manual, product release and deployment to end-user, after successful development and testing of the product.

Advised product owners, scrum masters and teams to improve their ability to create good product backlogs.

Helped with data modeling and defining the conceptual and logical model of the data warehouse.

Environment: Agile, Rally, Windows, Microsoft Project, MS Word, MS Excel, MS PowerPoint, MS Visio, MS Share Point, Rational Clear Quest.

Client: Aetna, Hartford, CT January 2011 to May 2012

Role: Business Analyst

Responsibilities:

Responsible for Gathering Business Requirements through brainstorming sessions on global calls.

Updated and maintained the project plan, budget spreadsheet, and quality process assurance documentation.

Assisted the database development team in data modeling, data structure and data table layouts required for consolidation of incongruent databases.

Extensively interacted with the stakeholders and the IT Department in finalizing the requirements according to the CMS Compliances/Regulations and HIPAA Regulations.

Assisted JAD sessions to identify the business flows and determine whether any current or proposed systems are impacted by the EDI X12 Transaction, Code set and Identifier aspects of HIPAA.

Worked on requirements, analysis and design, project management, testing functional and user acceptance tests.

Interacted with Claims, Payments and Enrollment hence analyzing and documenting related business processes.

Analyzed Business Requirements, performed gap analysis and segregated them into high level and low level Use Cases, Activity and sequence diagrams UML Diagrams using Rational Rose.

Conducted the Functional Requirement Specifications (FRS) and System Requirement Specification (SRS) reviews and walkthroughs with designers, developers and stakeholders.

Prepared Test Plans based on User Requirements Document URD and prepared the Test Cases using Test Director/Quality Center.

Checked validation of the application against the requirements.

Resolved issues related to requirements during system testing and UAT plan preparation.

Environment: Rational Requisite Pro, UML, MS Visio, MS Excel, MS Word, MS PowerPoint, Oracle, Quality Center, Windows, HTML.

Client: NIC Asia Bank Ltd., Kathmandu, Nepal August 2008 to December 2010

Role: Business Analyst

Responsibilities:

Responsible for requirements gathering, analysis, detailed process flow design and user acceptance testing.

Performed requirements modeling and develop analysis diagrams, activity diagrams, sequence diagrams, state diagrams, data models, and use-case realizations using RUP tools in Agile.

Responsible for writing Functional Requirement Specifications FRS and point of contact for System Requirement Specification (SRS).

Used Usability studies to improve system flexibility and to pin point user problems.

Used Prototyping method to gather additional requirements from the users in order to describe the business needs in terms of the system being created.

Responsible for GUI Design Sessions with Usability Team and UML modeling for IT team.

Worked on data modelling and produced data mapping and data definition documentation

Developed Use-Cases, Activity and Sequence diagrams to demonstrate software architecture and interaction of system components before prototyping using Rational Rose and MS Visio

Participated in UAT and worked with Quality Center for bug and defect tracking.

Conducted JAD sessions with management, SME, vendors, users and other stakeholders for open and pending issues.

Environment: RUP, UML, MS Visio, Rational Rose, MS Office, Quality Center, SQL Server.

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