Aarti A. Bhavsar Business Analyst Banking and Finance

517-***-**** acuyu1@r.postjobfree.com

Profile abstract

An accomplished Business Analyst with 6 years of experience in system analysis, implementation and Testing in Banking (CMS) domain along with total 9 years of experience in IT domain.

An effective communicator with excellent relationship building with stakeholders & interpersonal skills. Strong analytical, problem solving & organizational abilities.

Experienced in gathering and analyzing business requirements and processes, and developing functional specification documents (FSD).

Excellent time management, communications, decision-making, leadership and planning skills with the ability to learn quickly and multi-task in a fast paced environment.

Handled end-to-end functional project management including Requirement Gathering, Functional Design, Impact Assessment, Business Analysis, Project delivery, Functional Testing and User Documentation in Corporate Banking domain (Cash Management Services) of ICICI bank which includes payments.

Education & Certifications

•Master of Business Administration (Finance), Pune University.

•Bachelor of Science & Information Technology, Mumbai University.

•BFS - (Basic Banking)

•Retail Banking

•Certification in Graphology.

Experience

GDI Infotech Inc. / RBL June ’15 - Present

Client: Ratnakar Bank Ltd. Retail and Corporate banking.

Project Description

The scope of the project is to enhance web portal that involves various modules for retail and corporate customers as compared to existing system. New modules were introduced such as E-ASBA, Loans, Credit cards, Demat, Omni channel, Service request, Mobile Banking. This platform enables users to perform all the banking transactions online.

Responsibilities:

•Extensive work experience in AGILE methodology.

•Gathered requirements from key stakeholders, customers and subject matter experts to define the scope and requirements of online banking system.

•Actively worked on Gap, Feasibility Analysis. Worked on Project management tool like JIRA.

•Elicited and assembled user and business requirements through open ended discussions, brainstorming and prototyping.

•Preparing workshop notes during DRG session and interacting with the business stakeholders to understand their requirement.

•Preparing Master Requirement Document by aligning with the vendor and closing all the open requirements.

•Utilized Design Skills and Functional Requirements for Data Modeling, Process Flow, and Visio.

•Preparing RACI matrix, Business requirement specification document for various modules in e-banking.

•Translating business requirements into software requirements.

•Preparing Storyboard, Requirement Tracebility Matrix, Use case Diagrams.

•Writing test scenarios. Skilled in validation and testing of complex scenarios for the maintenance of quality standards in projects

•Define and control scope, negotiate change requests to the system, facilitate meetings / workshops and be adept at managing senior stakeholders.

3i-Infotech Ltd Aug ’12 - May ‘15

Client: National Finance House (Bahrain)

Project Description

NFH is a one of the widely known Entity in the Finance sector / Lending Area, consisting 3 modules viz. Loan Origination: Starts with application creation till Disbursement of a Loan, Loan Management: This is complete back office operations of repayment & Loan Collection: A Loan tracking solution.

Responsibilities:

•Gathering and analyzing business requirements and processes, and developing functional specification documents (FSD).

•Co-ordination with customer for discussions and approvals of FSD.

•Preparing addendum documents in case the customer required modifications to existing functionalities of approved FSDs.

•Coordination with development team to implement the FSD.

•Functional Testing on UAT environment prior to patching live environment.

•Interacting with client, managing the development and testing teams and coordinating within internal teams for timely delivery

Technical Environment: Java, Oracle.

Project: Lending Solutions. Aug ’12 - May ‘15

Employer: 3i-Infotech Ltd

Client: KIRNAF Bank (Saudi), Skye Bank (Nigeria), KazInvest Bank (Kazakhstan)

Project Description

The Project was concerning the Lending Area in finance sector, consisting modules viz. Loan Origination: Starts with application creation till Disbursement of a Loan, Loan Management: This is complete back office operations of repayment & Loan Collection: A Loan tracking solution.

Responsibilities

•Identifying requirements, doing complete analysis of issues and implementing change requests.

•Taking care of functional impact analysis of issues and change requests.

•Interacting directly with all clients for all issues, closures of issues and requirements.

•Being the single point of contact for all clients, for follow up and queries.

•Ensuring that the technical team has fully understood the change request.

•Ensuring the delivery is on time by the IT team to the client.

•Having a monthly and a weekly review of the issues and TAT with Project Manager.

•Providing training sessions to end users at client site.

Technical Environment: Java, Oracle.

Project Corporate Internet Banking. Nov ‘11 - Mar ‘12

Client: ICICI Bank Ltd.

Project Description

Corporate Internet Banking of ICICI Bank is an e-banking portal which provides CMS services such as payments, collections and trade services.

Responsibilities

•Analysis of requirements, creating Functional Specification.

•CIB, IPS (with host to host setup as well) and IBCW product are being handled currently.

•Meeting client for understanding their business requirements and Preparation of requirement documents, review of Functional specs, Test case Preparations, carrying out testing & documenting results and client implementation.

•Providing training and handholding of the CMS products to the end users.

•Coordination with user groups to ensure requirements are documented & testing is carried out as per client/user expectations.

•Ensure that the application changes being moved to live are 100 % Error free.

•Ensuring time lines of each implementations/projects & TD’s are met.

•Coordination with Technology/Internal Process/Operations teams for error resolutions, technical support for new changes, & movement to live etc.

•Analyzing the errors in various systems & raising the same clearly to respective team/vendor to get the resolution.

•Provide content for creation of targeted Demos and Presentations for prospective clients.

•Provide consulting, client support / co-ordination, technical support, training, relationship management and implementation support to our clients.

•Manage and provide technical support to clients on business applications.

•Documentation of User Manuals and process flow of the products.

Technical Environment: Java, PL-SQL.

Project: GlobeOp Financial Services - Hedge Funds. Dec ‘10 – Jun ‘12

Client: Kaiser Funds, Traxix Funds Blackrock Funds.

Project Description

The project consisted of managing the hedge funds, trade uploads reconciliations analysis of Prime Broker reports/statements and break resolutions for cash/position/trade reconciliations.

Responsibilities

•Following up with the Prime Broker, fund managers to seek clarifications on outstanding breaks.

•Handled products like Equity, options, bonds, futures, FX forwards.

•Testing of trade files. Booking of Cash flows and Corporate Actions

•Reconciliation of accounts on a daily basis between ‘Kondor’ and ‘Geneva’ (trade capture system also called K+) and the PB (custodian) statements.

•PB responsibilities involve: - Uploading the trades into the K+ either manually or through auto loading of files received from manager or the PB.

•Tracking corporate actions (i.e. rights, bonuses, splits, amalgamations, dividends, etc,)

•Reconciliation of trades positions and cash between K+ and PB statements.

Technical Environment: JAVA based tools, MS Excel.

Project: HBOS Retail. Jun ‘07 – Aug ‘10

Client: HBOS BookIT & SolveIT CSP CNA.

Project Description

Book IT application arranges appropriate appointment slots of the correct duration with employees who have the particular skills required to handle a customer’s product or service inquiry.

The Solve IT application is mainly designed for registering customer complaints, tracking the status of the complaints.

CSP CNA - The primary objective is to enhance procedures for changing customer name, address and personal details by allowing customers to change their Name and Address at one touch via their channel of choice.

Ensure changes keyed by front line colleagues propagate accurately to all products across the Halifax and Bank of Scotland product portfolio, either by automated feeds or by enhanced change reports.

Responsibilities

•Review/Analyze Business Requirement Report, User Interface document, Functional Specifications and technical Specifications.

•Effort estimation and costing.

•Verification of Functional Specifications, Use Cases and Design Documents.

•Scenario Identification, Test Scenario and Test Case preparation.

•Preparation of test data.

•Manual execution.

•Preparation\Uploading of Test Cases, Defect reporting\tracking using Test Director.

•Creating Daily Status Report as per template provided.

•Developed Minutes of Meeting, Daily/Weekly Status report.

•Defect Summary Report, Metrics Report.

•Excellent understanding of Software Development Life Cycle (SDLC), Software Testing Life Cycle (STLC) and Defect Life Cycle.

•Experience in System Functionality testing, Sanity Testing, Regression testing, Negative and Boundary Value Testing.

•Proficiency in development of Test Plans, Test Conditions, Test cases.

•Knowledge of Test Management Tool (Test Director) and HP Quality Center for Requirement Mapping, Test Execution and Defect Tracking.

Technical Environment: Java, SQL.

Project ECAT Commercial Improvements

Client: HBOS – ECAT Commercial Improvements Jun ‘07 – Aug ‘10

Project Description

The HBOS Online Sales Applications will enable New-to-Franchise, un-registered, part-registered and existing registered customers to apply for Sole or Joint Savings or Bank accounts either through Brochure or Online.

Responsibilities

•Manual execution.

•Defect reporting and tracking using Test Director.

•Creating Daily Status Report as per template provided.

Technical Environment: Java, SQL.

Contact this candidate