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Customer Service Registered Nurse

Location:
New York, NY
Posted:
May 26, 2016

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Resume:

CHRISTOPHER A. REESE

**** *** ******

Clinton, NY 13323

315-***-****

Email: acuyse@r.postjobfree.com

Website : webweavers333.com

EDUCATION

Utica College - B.S. Computer Science program with concentrations in Cybersecurity and Business. Utica, NY August 2009 – May 2013

Computer Science Courses: Basic Programming 1 and 2 (with Python), Object-Oriented (with Java) Fundamentals of Database System (with Access and Oracle PL/SQL)

Cybersecurity Courses: Basic Information Security, Advanced Information Security Cyber Crime Investigations and Forensics, Networking

Business Courses: Accounting, Macroeconomics, Microeconomics, Corporate Business, Management, Finance 1 & 2

Mathematics Courses: Calculus 1 & 2, Discreet Math 1 & 2, Statistics

Awards: Team Manager of 4 Utica College students who competed and won the recent city of Utica (New York)

website competition, receiving special recognition from Governor Andrew Cuomo, a city proclamation from Mayor Robert M. Palmieri and the city of Utica Common Council.

Mohawk Valley Community College - A.A.S Nursing

Utica, NY August 1993 – May 1995

EXPERIENCE

Webweavers Clinton, NY Feb 2014 - present

Assisted web designer for The Clinton Florist website in customizing .css, .php and HTML files to provide client with requested website design and user interaction using Wordpress and Notepad 2 text editor

Complete design development and maintenance of Winn's Auto website using Wordpress and Notepad 2 text editor

Utilized problem solving skills to identify and perform virus removal on multiple client's computers utilizing various programs to include Malware Bytes, Norton system utilities and command prompt knowledge of registry manipulation

Set up residential wired and wireless networks via cable and DSL ISPs

Computer hardware repair to include replacement of hard drive, graphics card, cooling systems, memory, etc.

Maintain confidentiality, problem tracking and resolution to provide exceptional customer service

Provided training in computer usage and updates

Provided remote computer repair utilizing software such as Teamviewer and Microsoft Remote Control

Target New Hartford, NY 13413 Nov 2014 – Sep 2015

Hired for the holidays, then promoted to permanent cashier

Provide excellent customer service

Consistently ranked as a top cashier based on customer feedback and productivity

Processed multiple electronic transactions including credit/debit cards, checks,tax exempt, WIC, food supplement stamps, and Government purchase orders

New York State Insurance Fund (NYSIF) Albany, NY Feb 2014 - Apr 2014

Designed and maintained web based applications to administer Worker’s Compensation Insurance throughout New York State

Utilized Adobe LiveCycle and VB10 to create and modify web based forms to provide consistent correspondence between Insureds, providers and the State of New York

Updated applicable data bases with any current form modifications after proper testing, peer review,and VPN trials then uploading the final product to the internet

Liaison between Information Technology and Administrative departments reporting the progress of team assigned projects

Performed review of LiveCycle upgrade including supporting documentation and a PowerPoint presentation to my peers and supervisors

Stay at home Dad Clinton, NY Dec 2005 to APR 2009

Primary child care duties of 3 children – currently aged 15, 18 and 20

Supervising training and managing children and their needs especially homework (math)

Development and implementation of household operating procedures

Conflict resolution

Household bookkeeping and finance management

Household and vehicle maintenance

Worked part-time closing Clinton Laundromat 7 days a week

Registered Nurse Sarasota County, FL Syracuse, NY Feb 1996 to Dec 2005

Performed all facets of nursing in acute, long-term, and home care settings

Promoted to charge nurse of a 50-bed med/surg unit within three months; supervised six nurses and three nurse’s aides

Home care case manager, organizing, scheduling and supervisory reviews of assigned team members (physical therapists, occupational therapists, speech therapists, LPNs & home health aides

Assisted in the implementation of an electronic medical records system

Taught the electronic medical records system to new employees

Entered patient data via laptop while working in community nursing

Utilized OASIS software to track Medicare billing and services

Documented patient assessments and data via AS400 software

Served as the “go-to” IT person on a medical unit

United States Air Force (Active) Honorable Discharge May 1990 – Feb 1996

Special Weapons Technician (2W251) Top Secret Clearance. Griffiss AFB, Rome, New York; FE. Warren AFB, Cheyenne, Wyoming.

Team Chief supervising 3 to 4 man teams, supervised teams to maintain non-conventional strategic weapons systems and support equipment

Developed an algorithm to stream line the 24 month/extended storage maintenance of munitions missile rack resulting in cutting the maintenance from 8 hours down to 4 hours allowing for the completion of emergency reactivation of dormant weapon systems

Found a discrepancy in Air Force technical order which could have caused damage to equipment or personnel; initiated technical order change protocol that was adopted Air Force wide

Established paper and electronic tracking/scheduling procedures of non-conventional weapon components

Oversaw on-station armory and hazardous material storage and disposal

Supported Desert Shield/Storm operations from August 1990 to Feb 1996

AF Longevity, AF Good Conduct, AF Training, National Defense, Expert Marksmanship x2, Outstanding Unit with 1 devic



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