Ryan A. Lucas

Cell - 832-***-****

Houston, TX

acuyr2@r.postjobfree.com

Objective: To obtain a professional position utilizing my experience in customer service.

August 2015 – Present Texas Southern University Houston, TX

Major: Social Work

Degree: Seeking

January 2010 – August 2012 Grand Rapids Community College Grand Rapids, MI

Major: General Studies

Degree: None

August 2009 – December 2009 Texas College Tyler, TX

Major: General Studies

Degree: None

February 2008 – October 2008 Everest Institute Grand Rapids, MI

Program: Medical Assistant

Degree: Certificate

August 2006 – June 2007 Kent Career Tech. Center Grand Rapids, MI

Program: Accounting

Degree: Certificate

August 2005 – June 2007 Kent Career Tech. Center Grand Rapids, MI

Program: Business, Marketing,

Management and Technology

Degree: Certificate

August 2003 – June 2007 Creston High School Grand Rapids, MI

Program: General Studies

Degree: Diploma

Skills

Excellent in meeting and exceeding sales goals

Always take initiative without being prompt

Very good telephone skills

Outstanding customer service and accounting skills

Front Desk Reception, telephone and cashiering skills

Filing & Complaint Handling

Database & Records Management

Reports & Spreadsheets

MS Office

Employment History

May 2015 – August 2015 Grand Rapids, MI

ETO Magnetic

Starting/Ending Wage - $11.00

Crew Member

Warehouse, assembly line, inventory, shipping and receiving

June 2014 – March 2015 Grand Rapids, MI

Teleperformance

Starting/Ending Wage - $9.75/$10.75

Customer Service Representative

Customer service, problem solving, computers, call center

November 2013 – April 2014 Houston, TX

T-Mobile

Starting/Ending Wage - $11.00

Retail Sales Associate

Sales, computers, exceeding quotas, cleaning, customer service, cash handling, and inventory.

July 2013 – November 2013 Houston, TX

Office Depot

Starting/Ending Wage - $9.00

Sales Associate

Customer service, meeting daily quotas, cashiering, stocking, upselling, freight, and cleaning.

December 2011 – February 2013 Grand Rapids, MI

Maly’s

Starting/Ending Wage - $9.00

Order Puller

Order pulling, shipping and receiving, inventory, forklift experience and exceeding daily quotas.

April 2011 – December 2011 Grand Rapids, MI

Comfort Inn

Starting/Ending Wage - $9.50

Front Desk Attendant

Good customer service with the guests, making reservation rooms for guests, doing night audit, very personable, reliable, hard worker, love to learn new things, and being a good team player etc.

February 2008 – October 2008 Grand Rapids, MI

Country Inn & Suites

Starting/Ending Wage - $7.50 - $7.90

Front Desk Attendant

Good customer service with the guests, making reservations rooms for guests, doing night audit, very personable, reliable, hard worker, love to learn new things, and being a good team player etc.

November 2005 – September 2007 Grand Rapids, MI

Van Andel Arena

Starting/Ending Wage - $7.15 - $7.50

Crew Member

Cashiering, ushering, cooking, cleaning, stocking, and changing the floors for the different events that were held.

September 2005 – October 2006 Grand Rapids, MI

Burger King

Starting/Ending Wage - $5.15 - $5.35

Crew Member

Cashiering, cooking, cleaning, inventory, customer service

References Upon Request

Contact this candidate