Danielle Ferraiolo

*** ***** ****** **** ***** CT 06512

203-***-****

acuypq@r.postjobfree.com

Summary

Known for creativity, flexibility, and sense of humor. Extremely hardworking and dedicated. Ability to handle multiple tasks simultaneously and ensure that all aspects of procedures are carried out efficiently and professionally to produce a successful outcome.

Experience

Sales & Marketing Circuit Breaker Sales NE

May 2014 – Present Seymour, CT

•Identifies current and future customer service requirements by establishing personal rapport with potential and actual customers and other persons in a position to understand service requirements.

• Provide product, service, or equipment technical and engineering information by answering questions and requests.

• Establishes new accounts and services accounts by identifying potential customers; planning and organizing sales call schedule.

•Gains customer acceptance by explaining or demonstrating cost reductions and operations improvements.

• Submits orders by conferring with technical support staff; costing engineering changes.

• Monitor the execution of production plan and resolve any potential issues in a timely fashion

• Investigate production problem, analyze root causes and provide solutions.

• Analyze back orders, current orders and upcoming orders to prioritize, plan, and schedule the production operations.

• Plan equipment, material and manpower requirements to execute job orders.

• Coordinate with Managers in planning and implementing engineering changes in production lines.

• Apart of ISO 9000 implementation

• Apart of the Safety Committee

Lead MCC Bucket & MCC Parts Specialist Satin American LLC December 2011 – May 2014 Shelton, CT

•Identifies current and future customer service requirements by establishing personal rapport with potential and actual customers and other persons in a position to understand service requirements. Provides product, service, or equipment technical and engineering information by answering questions and requests.

• Establishes new accounts and services accounts by identifying potential customers; planning and organizing sales call schedule.

•Gains customer acceptance by explaining or demonstrating cost reductions and operations improvements.

•Submits orders by conferring with technical support staff; costing engineering changes.

•Prepares sales engineering reports by collecting, analyzing, and summarizing sales information and engineering and application trends.

•Contributes to team effort by accomplishing related results as needed.

•Sold over $500K in sales in 2013.

Dental Assistant Northford Family Dental

June 2010 – October 2011 Northford, CT

DANB Radiology Certified. Take and mix impressions. Disinfect and operated autoclave. Assist in four-handed and six-handed chair-side. Take developed and mount x-rays. Trimmed models, made trays/temps and OSHA prescribed sterilizations. Operate the ultra-sonic post-operative instruction and oral hygiene as well as period charting. Handle front desk operations. Knowledge in CEREC procedure and technology. Assist in Periodontal surgery. Knowledge in Guru and Orasphere software. Administrative Assistant Studio 1011, Inc.

February 2009 – May 2009 Providence, RI

Helped manage a full service web design and branding company. Providing help to a team of 3 design professionals. Maintained and managed client relationships, sale reports, and quarterly reports. Provided SEO skills to numerous client websites.

Volunteer Experience & Causes

Secretary

Family Readiness Group for United States Army

October 2013

Computer Skills

• Adobe Creative Suite

• iWork

• Microsoft Office

• Dentrix

• Pagemaker

• Goldmine

• Salesforce

• Wordpress

Education

Connecticut School of Professional Studies

Registered Dental Assistant with X-ray Certification 2010 – 2010

Johnson & Wales University

Bachelors Degree of Science, Web Management & Internet Commerce 2005 – 2009

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