Customer Service Assistant
Resume:
GERSON ALONSO LÓPEZ BONILLA
PERSONAL INFORMATION
Age: 24 years old
Civil Status: Single
Date and Place of Birth: Guayaquil – Ecuador, July 13th 1991
Nationality: Ecuadorean
Passport No.: 093*******
Address: One Orchard Road Condominium, Tower 3, Unit 29G,
Eastwood City, Libis, Quezon City
Telephone: +639********* / +63-977*******
Email: acuykn@r.postjobfree.com
Driver’s License: Type C
Business Management Engineer, responsible with high independency by working under pressure. Experience with imports and exports customer service and also supporting management in decision-making processes.
EDUCATION
2001 Escuela Fiscal N 1 "República de Colombia
Guayaquil – Ecuador
2008 Colegio Particular "Guillermo Rohde Arosemena"
Guayaquil – Ecuador Degree: Contador Bachiller en Ciencias de Comercio y Administración.
2016 Universidad de Guayaquil
Guayaquil – Ecuador Ingeniería en Gestión Empresarial.
LANGUAGES
Spanish: Native
English: Advanced
French: Basic
KNOWLEDGE
Windows Service: Microsoft Word, Excel, Power Point, Project, Illustrator, Photoshop, Internet Research.
WORK EXPERIENCE
Company: Products Delivery
Department: Sales
Position: Sales Assistant
Duration: 3 months (January 2016 – Present)
Contact No.: +593-********
Company: MAXDRIVE S.A.
Department: Commerce
Position: Front Business Advisory
Duration: 2 years and 3 months (September 2013 – December 2015)
Contact No.: +593-********
Company: CONSULTOR APOYO
Department: Typing, Editing and Encoding
Position: Typist - Editor - Encoder
Duration: 4 months (April 2013 – August 2013)
Contact No.: +593-********
Company: SECAP (Government Institution)
Department: Institutional development
Position: Accounting assistant (Paid Internships)
Duration: 6 months (January 2011 – July 2011)
Contact No.: +593-******** - +593-********
Company: ADUASERTEC
Department: Imports - Exports
Position: Imports – Exports Assistant
Duration: 1 year and 5 months (August 2009 – January 2011)
Contact No.: +593-*********
SKILLS
AIESEC (Asociación Internacional de Estudiantes de Ciencias Económicas y Comerciales)
Seminar: Corporate Social Responsibility
May 12th, 2010
Universidad de Guayaquil
Certificate: 2nd Position IV Expo- Bilingual Conference Management
July 15th, 2010
MRL (Ministerio de Relaciones Laborales)
Seminar: Strategic Planning for the Public Sector
March 24th – 25th, 2011.
MRL (Ministerio de Relaciones Laborales)
Seminar: Good Service Motivation and Strategies
April 19th, 2011
MRL (Ministerio de Relaciones Laborales)
Seminar: Customer Service
April 19th, 2011
MRL (Ministerio de Relaciones Laborales)
Seminar: Integrated System of Human Talent
June 17th, 2011
MRL (Ministerio de Relaciones Laborales)
Certificate: Pre-Professional practices. Program: "My first job" 480 hours
August 1st, 2011
Universidad de Guayaquil
Seminar: Etiquette and Protocol
December 3rd, 2011
SIAFU CONSULTING GROUP
Seminar: Production Code under customs and commercial perspective
December 19, 2011.
SIAFU CONSULTING GROUP
Seminar: Effective Tools to place your product in the international markets
May 14th, 2012
SIAFU CONSULTING GROUP
Seminar: How can I make my project profitable and sustainable?
August 3rd, 2012
WORK REFERENCES
Eng. Debbie Vásquez Rubio.
MAXDRIVE: Administrative Assistant
Telephone: +593-********
Eng. Rommy García.
SECAP: Chief Financial Management
Telephone: +593-********
Eng. José Franco.
CONSULTOR APOYO: Head of Encoding Department
Telephone: +593-********
Eng. Patricia López Palma
ADUASERTEC S.A.: Head of Imports
Telephone: +593-*********
PERSONAL REFERENCES
Dr. Flor Garzón.
Telephone: +593-*********
Eng. María Eugenia Goyes.
Telephone: +593-*********
Eng. Enrique Niebla.
Telephone: +63-977*******
Eng. Luis Ulloa.
Telephone: +593-*********
Contact this candidate