DEBRA NAISMITH

817-***-**** acuyk7@r.postjobfree.com LinkedIn

ACCOUNTS RECEIVABLE MANAGER

Strategic Accounts Receivable Manager specializing in leading a successful team in the processing of delinquency communications and reconciliation of payments with customer receivables and reinstatements. Proven track record improving organizational Accounts Receivable performance through strong communications, driving accountability, directing improvement in working capital and profit margins, performing the functions of the fiduciary representative of the shareholders, and ensuring compliance with Sarbanes-Oxley and all federal regulatory requirements. CORE COMPETENCIES

Accounts Payable / Receivable

General Accounting Principles

Key Account Management

Customer Service Management

Acquisition Due Diligence

Balance/Delinquency Reporting

Conversions & Reconciliations

Workflow Management

Staff Selection & Development

Internal & External Audits

Performance Management

Sarbanes Oxley Compliance

PROFESSIONAL EXPERIENCE

ALLIANCE TRUCKING 2016 – Present

Accounts Receivable Manager

§ Provide financial, administrative, and customer service activities, ensuring accuracy and efficiency of operations.

§ Manage Accounts Receivable functions including collections calls, account reconciliation, and cash posting.

§ Initiate billing for completed jobs and reviews and verifies joint check agreements and bond documentation

§ Resolve customer billing issues and posts all cash receipts to accounting software.

§ Complete the mechanic lien claims process on a monthly basis. CUSTOM BILT METALS 2014 – 2016

Accounts Receivable Manager

§ Centralized 8 Accounts Receivable departments; restructured the entire Accounts Receivable department.

§ Managed 3 direct reports and a team of 6 Dotted Line Accounts Receivable staff members.

§ Reduced Days Sales Outstanding by 16-days in 6-months; developed effective processes to resolve disputes.

§ Reviewed, examined, defined, composed, and implemented new companywide policy and procedure standards.

§ Led the transformation of the entire vehicle fleet including updating inventory and preforming state audit.

§ Identified, determined and changed the processes for the Reseller’s documentation of sales tax.

§ Established credit application process and criteria for approval procedure.

§ Underwrote credit applications thru Experian, Dun & Bradstreet, and Creditsafe.

§ Created a storage, tracking and follow-up system to keep credit lines appropriate for each customer.

§ Worked with NCS for Pre Lien, Mechanic lien, UCC and job tracking. HILTON WORLDWIDE 2013 – 2014

Customer Service

§ Provided 100% satisfaction through genuine hospitality and exceeding expectations for high volume call center.

§ Managed revenue by making sure the proper fees were being charged. DEBRA NAISMITH 817-***-**** acuyk7@r.postjobfree.com Page 2 Customer Service (continued)

§ Handled all administrative work in a timely manner and met/exceeded monthly goals.

§ Ensured the privacy and security of confidential information about guests. PASSION HORSE RESCUE RANCH 2006 – 2014

Chief Operation Officer / Owner

§ Founded, developed and managed a not-for-profit 501C3 equine rescue business.

§ Dedicated to rescuing and rehabilitating horses that were neglected, abandoned or in need of help.

§ Established, planned and coordinated live media broadcasts with local TV, magazines and newspapers.

§ Spearheaded all fundraising, marketing and promotional efforts for 501C3 animal rescue business.

§ Performed financial management functions including performance report analysis and asset management.

§ Delivered operational and strategic program management including rescue services and HR functions.

§ Provided compliance of all fiscal, ethical and legal standards upheld by the local, State and Federal jurisdictions. GREENLEAF AUTO RECYCLERS 2007 – 2009

Accounts Receivable Manager

§ Directly managed 8 Accounts Receivable personnel including 4 Collectors and 3 Account Specialists.

§ Processed payments and reconciliations; corresponded with clients on discrepancies to ensure prompt payment.

§ Performed credit underwriting, account reconciliation, customer relations, and account negotiations.

§ Developed processes and procedures for evaluating customer financials and setting or changing credit limits.

§ Analyzed financial statements of customers and reported findings and recommendations to senior management.

§ Reviewed credit and collection reports to evaluate effectiveness of current policies and procedures. QUALITY SYSTEMS, INC. (FORMERLY NEXTGEN HEALTHCARE) 2000 – 2006 Credit Manager

§ Managed special projects, led the Credit Team, and drove the due diligence efforts for two company acquisitions.

§ Led an internal audit, which resulted in uncovering $700K in unbilled service related products and collections.

§ Guided the implementation of three accounting conversions; assisted attorneys with case management efforts.

§ Performed underwriting functions for contracts up to $1.5M.

§ Completed ad hoc projects that require data mining and analytical skills.

§ Assisted with technology implementation, including project planning and management. EDUCATION

GROSSMONT COLLEGE, San Diego, CA

Undergraduate Business Management Coursework

TECHNICAL ACUMEN

Microsoft Office Suite (Word, Excel & PowerPoint), MAS (90, 200 & 500), Sage 100 ERP SAP, QuickBooks, Peachtree, Zuora, Xero, SalesForce, Help Scout, Dun & Bradstreet Experian, Creditsafe, Bectran, and NCS Credit.

Contact this candidate