Kamal Singh

Mobile: +91-814******* E-Mail: acuyhe@r.postjobfree.com

Career Objective:-

To build my career where my knowledge is utilized. And to get up a challenging position in origination, where I can enhance my skill and strength in conjunction with company’s goals & objective.

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Professional Qualification:-

Diploma in Hardware & Networking from Jetking Chandigarh in July 2008

MCSE ( Microsoft Certified System Engineer )in January 2009

MSC IT from Sikkim Manipal University in November 2012

Academic Qualification:-

BA from H.P University Shimla in September 2006

Senior Secondary from H.P School Education Board Dharamshala in March 2003

Matriculation from HP School Education Board Dharamshala in September 2001

Professional Overview:-

Offering 7 years of experience in System Administration & Technical Support.

Presently working in Devyani International Ltd as a Senior IT Executive at Punjab.

Awarded by COO and IT Head for best support and MIS (Report) preparation.

Technical:-

Networking

Managing the overall administration of LAN, configuration and maintenance of application servers.

Planning, designing, installing and configuring, upgrading, maintaining LAN, as per organizational requirements, governed by communication protocols.

Troubleshooting networking problems to ensure minimum downtime & maximum availability of network.

Systems Administration

Overseeing installation of OS and application software, deployment of servers, disk quota management etc. and monitoring the same.

Installing, configuring and maintaining Operating Systems, Application Software, Anti-Viruses and Hardware. Installing workstations, servers, network services and peripherals.

Technical / Customer Support

Addressing queries regarding the Information System / Software & extending onsite support including maintenance of hardware.

Suggesting improvements in the operations and processes to make the system foolproof.

Supervising the maintenance and upkeep of software & hardware assets of the organization.

Strong vendor management and negotiation skills

Functional:-

Taking care of the entire IT infrastructure at Pizza hut, KFC,Costa Coffee and Vaango Outlets across Punjab, J&K, Chandigarh, Haryana, Utrakhand and Himachal Pradesh.

Installing, configuring and Administering Microsoft Windows Server 2008, 2008 R2

Installing, configuring and Administering all kind Microsoft Windows client OS like XP, Win7 and Windows 8.

Installation and configuration of Active directory services. Active Directory object/Security Administration.

Give the different kind of permission of user and OU users.

Reset user email account passwords. Create, edit, and delete users email account s and groups

Implement security tools and practices across servers and applications/services

Managing Antivirus tools, Definitions, Live updates

Backup Monitoring, Local backup software installation and configuration. Backup restoration as per user request.

Provide helpdesk support and resolve problems to the end users satisfaction. Respond to email messages for customers seeking help

Installation of SQL 2005 and 2008 R2, attached and detached SQL database, create the Login id and give the permission. Working on SQL database

Installation of Microsoft Navision Retail, taking the backup of Navision, Restore the Navision backup, objet import, export, give the require permission to user, and technical support to user on LS Navision.

Create new tab key and update POS and enable and disable the deal offer as per requirement.

Update system as soon as new version of OS and application software comes out

Making new job for price updating and migration from Navision server.

Technical Support to users on HRIS and ERP.

Communicate with vendors and service providers to ensure all the services are functioning normally and are cost effective

Maintain inventory of all equipment, software and software licenses.

Addressing issue with SLA (Laptop repairs, Server OS installation, networking knowledge), Asset management, Vendor Management.

Strength:-

Excellent ability to understand subject & a good team work.

Self-confidence & Positive Attitude

Strong Determination

Hobbies:-

Listen Music, Singing,

Language Known:-

English.

Hindi.

Punjabi.

Declaration:-

I hereby declare all information furnished above is true and correct to the best of my knowledge. And I am sure that you will give me a chance to prove myself.

Date:

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