Amit Kumar

C/o Yashveer Singh Tokas, H. No- ***

Room no- 304, Munirka, New Delhi, 110067

M +91-965******* & 91-931*******; E - acuydk@r.postjobfree.com:acuydk@r.postjobfree.com

Summary

+5 years of experience as a Mandarin Language Consultant.

skills

Languages

Proficient in Mandarin Language.

Software

Platforms: Microsoft Windows® XP and Microsoft Windows 7, 8 & 10.

Experience

Tele Account manager

Denave India Pvt.Ltd. Noida

Primary responsibilities include working as a BDC.

Working as a Vanguard Manager HPE, Drive the countries (Taiwan & Hong Kong) Vanguards Team to achieve Country KPI Channel Coverage & Sales Targets, Leads etc. Plan & implement Vanguards channel coverage, targets and monitor adherence.

Work closely with HPE Country teams and cascade programs, strategies to Vanguard teams that can drive growth for HPE.

Collate, analyse and share competition/market MIS with HPE teams & Regional Tele Program Manager.

Manage program related systems & processes.

Working on Salesforce.com for HPE Sales Process Transformation.

Quality Analyst

Feb 2016 – Till date.

Hyper Quality Gurgaon March 2013 –Sept 2014

Primary responsibilities include Transcription of Mandarin calls.

Quality check of Mandarin calls for Direct TV.

Subject Matter Expert (SME)

Amazon Development Centre Chennai Feb 2012 – Aug 2012

• Responsible for editing of the Kindle e-Content of the Chinese books within specified timeline and guidelines and meet the quality threshold;

• Responsible for proof-reading of the Kindle e-Content to check for the content flow, punctuations, grammatical errors, missing content, Chinese character-based errors, readability of the e-Content;

• Performing audit task to ensure the identified errors are fixed and perform Quality Check of the e- Content;

• Performing Failure Analysis of the failed Chinese e-books to determine the possibility of fixing the errors;

• To perform master audit of the Kindle e-Content already being audited as a part of Quality Check;

• To coordinate with the master auditors based out of China to validate the quality check of the already audited Kindle e-Content;

• Imparting training to the employees on the project and assisting them as a subject matter expert.

• Preparing and collating training reports and presenting it to the management;

• Helping the management by providing Chinese language support in their business dealings with the overseas vendors

Worked as a Freelancer

●ORANGE Travels PVT.LTD as a Mandarin language Escort.

●SPECTRUM Holidays PVT.LTD as a Mandarin language Escort.

●TRANS INDIA HOLIDAYS as a Mandarin language Escort.

●Chinese Amway Business Personnel as their Manager in India.

Attended Amway Business Meetings in China, Hong Kong, Macau,

Singapore and Malaysia. Sep 2013 – Sep2015

Worked with Shenzhen Media Group The Amazing Race: China Rush 2014.

●Delhi Auto Expo as a Mandarin Interpreter.

●Worked with Daikin as an Interpreter and Translator.

Education

Zhengzhou, China

● Personality Development Class

An Intensive Training Program.

2015

Jawaharlal Nehru University 2006 – 2010

New Delhi

B.A (Hons) in Mandarin (中文) Language. 2007 – 2010

02 Semesters in Russian Language. 2006 – 2007

Jawahar Navodaya Vidyalaya 1999-2006

Muzaffarpur (Bihar)

I.Com (CBSE) Higher secondary 2005 – 2006

Secondary/Matriculation 1999 – 2004

EXTRA CURRICULAR ACTIVITIES

●Program Coordinator in JNU.

●Election Committee Member in JNUSU.

●Active Participations in Quiz & Essay writing.

●Gold Medalist in Carom at JNU.

●As a Student Volunteer successfully completed 21 days Training program conducted in July 2008 under “Earn While You Learn – Sensitizing Youth to Tourism” scheme of Ministry of Tourism, Govt.of India, organized by INDIAN INSTITUTE OF TOURISM AND TRAVEL MANAGEMENT Pusa, New Delhi.

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