Nelson S. O’Riley

San Diego, CA ***** Cell: 619-***-**** E-mail: acuyce@r.postjobfree.com

OBJECTIVE

A secure position in the automotive field where I can contribute my professionalism, leadership and attention to detail PROFESSIONAL SKILLS

Over 14 years of experience and astute knowledge of Mechanics & Auto Body Possess excellent Customer Care/Sales skills

Ability to ascertain customer needs and uphold quality standard of service to meet customer satisfaction

Experience in supervision of store with 60 staff members Excel in analysis of project instructions/blue prints to ascertain test specifications, procedures, objectives

Enthusiastic, passionate and dedicated work ethic; Able to learn quickly and adapt to various situations Professional, punctual, loyal, hardworking dependable, outgoing personality Competent in working independently and can produce efficient and swift results; Bilingual: Spanish/English

Skills:

Body Repair; Refinishing/Painting; Setting/Operating machine tools and equipment; Welding and exhaust, electrical, electronic, mechanical and hydraulic fault diagnosis, repair and installation; Tune- ups, brake jobs, alignment, air conditioning, engine work, alignments, brakes, and exhaust systems. Welding, pipe bending. Detailed paint undercoat and restoration of auto and motorcycles. Mechanical Office skills: Computer All-data software,Michelin software Ability to lead, direct and work as a team with Assistant Technicians, Workshop Assistants and to maximize Workshop efficiency. Timely respond to all call and inquiry via telephone and in person and provide superb customer care.

PROFESSIONAL EXPERIENCE

Automotive Technician/Customer Service 14 Years

Conferred with customers to obtain descriptions of vehicle problems and to discuss work to be performed and future maintenance repairs requirements for customers.

Responded to written and telephone requests for ordering, parts, sales, explained diagnostics.

Trained and managed 4 coworkers in utilizing shop equipment and repair procedures and achieved significant improvements in their productivity.

Wrote and produced diagnostics & repair reports.

Reviewed work orders and discussed work with supervisors; researched and recommended to the manager or directly to the client

Specialized in vintage car repair (Pre-60’s)

Performed heavy line work R/R engines and transmissions.

Performed Factory Service maintenance, Factory Recalls and Pre-vehicle inspections

Test drove vehicles and test components and systems, compression gauges and computerized diagnostic

Overhauled and replaced carburetors, generators, distributors, starters and pumps,A/C,heating

Followed ups,brake checklists and fuel systems, to ensure wheel all important bearings parts and were other examined, potentially including troublesome belts, areas. hoses, steering systems, San Diego Adult

Automotive Upholstery

Chula Vista ROP Program

Paint & Auto Body Certificate; Welding cert.

2/1998-12/1998 Poway Muffler and Brake 2/2009-1/2010 South Western College

GED & Automotive Technology

10/1995-9/1998 Precision Tune auto Care 12/2008-1/2009 Castle Park High School

Diploma

9/1991-9/1995 Jaguar Specialist 12/2007-9/2008

ASE Certificate, Brakes&Susp,steer 12/31/2008-12/2015 Ball Honda 2/2007-9/2007 IMACA clean air act Amend Sec 609 05/21/03 Midas 11/2002-2/2007 Education Work Experience

Express Tire 3/2010-9/2012