Polia M Mihailova

M: 973-***-**** H: 973-***-**** E: acuyc5@r.postjobfree.com

Summary

Dedicated and focused professional who excels at prioritizing and completing multiple tasks simultaneously, and following through to achieve goals. Flexible and hardworking with strong drive to succeed.

Core Professional Strengths

oTeam Building, Coating and Development of team

oPrioritize and focus on productivity and efficienty of team

oAbility to meet desired goals and objectives

oAttention to detail

oDedicated team player

oFlexibility and excellent problem solving skills

oAbility to multi task in a fast paste work environment

oEffective Communication skills

oMeeting support and organization

oMS Office proficient

Experience

Century 21 Department Stores LLC

Manager/ Assistant Operations Manager 2010 – 2016

oOversee Human Resources administrative area, including responding to telephone or in-person request for information.

oCoordinate supplies and inventory orders.

oScreen sesumes submitted to the company.

oInterviewing and conducting background checks on all new arring staff members.

oCreated customized Excel sales and inventory reports.

oAssist team in completing difficult projects. Develop contingency plans based on current situation.

oAlways observing and requesting feedback in order to deliver high standards of efficiency and quality.

oResponsible for meeting budget and payroll expenses.

oResponsible for delivering outstanding results for all internal company audits.

oEvaluate worker performance to recommend personnel actions such as hiring, retention, promotion, transfer or dismissal of workers.

oCommunication and coordination with HR department regarding the needs of man power, based on the demands of the business.

Men’s WearHouse

Store Manager 2004 to 2010

oEnhance corporate profitability.

oAbility to learn, apply and retain Company procedures and philosophy.

oImprove overall level of salesmanship through observing employees’ sales performance.

oFollow up on store transfers and audit procedures.

oLearn and retain knowledge off all store operations.

oContinuously encourage and participated in team activities.

oAbility to effectively prioritize and multi-task independently.

oDeveloped strong leadership and people skills.

Anchor Street Mortgage LLC

Mortgage Consultant 2009 to 2010

oContact potential borrowers from a variety of sources including personal networks, membership organizations, community groups and organizations, and marketing campaigns.

oResponsible for originating conforming, conventional and FHA residential mortgage loans, working with customers throughout the entire process.

Bank of New York Mellon

Exports/ Imports Contract Consultant 2007 to 2009

oProficient and Licensed by the International Chamber of Commerce.

oVerified the authenticity of documents.

oComplied with export and import laws and regulations.

oProfessionally trained to examine and process International Documentary Letter of Credit. Interacted with clients and build strong customer relations.

oKept business and client records strictly confidential.

Education

Caldwell University

B.S., Business Administration

Caldwell, NJ

Herkimer County Community College

A.A.S., Business Administration and Management

Herkimer, NY

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