AMY MCCREARY

**** ***** ***** ****

Selma, TEXAS 78154

808-***-****

acuyb3@r.postjobfree.com

OBJECTIVE

Obtain a position specializing in customer service or management.

SKILLS & ABILITIES

Being a “people person” I truly enjoy meeting people, interacting with them, and helping them meet their needs and solve their problems.

EXPERIENCE

LANCOME COSMETICS COUNTER MANAGER - (AUGUST 2011 - PRESENT)

Dillards, San Antonio, Texas

Manage the Lancome Cosmetic Counter at Dillards. I lead a team of beauty advisers with the goal of providing exceptional customer service and customer satisfaction.

Responsibilities include:

Provide the highest level of customer service.

Manage time and delegate responsibilities for myself as well as counter team members.

Perform demonstration make overs with the customer.

Manage and lead a team of beauty advisers, guiding them towards their personal and professional goals.

Creating work schedules for team members.

HEAD INSTRUCTOR OF HAIR DESIGN - (OCTOBER 2004 - FEBRUARY 2011)

Hawaii Institute of Hair Design, Honolulu, Hawaii

As the Head Instructor of Hair Design I was responsible for all operations of the Salon floor to include:

Instruction of over 60 students per class in all aspects of hair design.

Demonstrate and perform quality customer service from greeting the customer to hair styling to payment.

Ensure customer satisfaction with services provided.

Answer customer questions and schedule appointments.

Manage time and resources of all assistant instructors as well as the day to day operations of the Salon floor.

Maintain inventory of products.

EDUCATION

McKinley High School – 1981 - Honolulu, Hawaii

High School Diploma

Hawaii Institute of Hair Design – 1997 - Honolulu, Hawaii, US

Licensed Hair Stylist

One year intensive training in all aspects of hair styling.

REFERENCES

Available upon request.

Contact this candidate