RACHEL SMOLA

**** *. ****** **., ****, AZ ***** C: 520-***-**** acuyal@r.postjobfree.com

PROFESSIONAL SUMMARY

Motivated catering captain/manager successful at multi-tasking and delivering prompt and friendly service to

all customers. Maintains a positive attitude combined with a strong work ethic, problem solving mentality and continued focus on high end customer service.

SKILLS

Thrives in fast-paced environment Organized and efficient

Committed team player High energy

Courteous, professional demeanor Hard working

Customer service oriented Desire to learn and advance

Guest relations professional Ability to lift and carry 75+ lbs

Flexible schedule capability Arizona Food Handlers Card and Servsafe certified

Strong multitasking capabilities

WORK HISTORY

Catering Server/Captain, 09/15 – current

Creations in Cuisine – Phoenix, AZ

A team member responsible for loading/unloading trucks, managing set up, services for events of every size, guest relations, break down of event/equipment and trash removal.

Overall goal is to complete an event, ranging from passed appetizers to plated dinners to the supreme satisfaction of the client, by providing professional service with high end culinary cuisine.

Captain duties include warehouse/shop time, transportation to and from the event, leading the team and responsibility for all equipment, supplies and members of staff.

Catering Server, 01/16 – current

Santa Barbara Catering – Tempe, AZ

Work with a large crew of attentive staff, focusing on high end catering service. Responsibilities include proper truck procedures, setting up supplies (tables, chairs, silverware, etc.) for plated dinners and buffets, full service throughout the event and clean up.

Manager, 01/2007 to 07/2015

Franks-A-Lot – Phoenix, AZ

Lead successful 27 year family owned and operated restaurant, sold this July.

Integral part of everyday operations: prep, cooking, cleaning, customer service, serving, purchasing,

cashiering, inventory, stocking and opening/closing. Quick paced, high volume and customer service oriented business. Specializing in menu recommendations, first name basis with the customers and a very loyal customer base.

Adhered to all the health requirements for food and beverage safety, consistently earning the highest

rating from the health department.

Catering Captain, 01/2014 to 01/2015

Jennifer's Catering – Scottsdale, AZ

Responsible for managing event: staffing, transportation, set-up, stocking, communication with kitchen

staff, front and back of the house, bussing, serving, cooking, clean-up including returning rentals and

trash removal.

Managed small and large scale events, ranging in clients choice of style from passed appetizers, buffet to

full plated dinner.

Consistently provided professional, friendly and engaging service.

Work very well with others in group setting or one on one.

Assistant Front Desk Manager, 08/2004 to 09/2006

Marriott University Park Hotel – Tucson, AZ

Maintained the front desk and high level customer service. Provided professional guest relations, while

aiding in implementing a new system and reservation program.

Lead a ten person team, responsible for managing shifts including interaction with reservations, sales,

engineering, food and beverage/banquets, and valet. Accomplished by daily head of departments meetings

and weekly events meetings to ensure excelling communication and teamwork.

EDUCATION

Bachelor of Science: Psychology, 2001-2006

The University of Arizona - Tucson, AZ

Contact this candidate