YOLANDA WILKERSON

**** ******** *****, ***. **

MICHIGAN CITY, INDIANA 46360

PHONE: 415-***-****

acuyaf@r.postjobfree.com

HIGHLIGHTS OF QUALIFICATIONS:

Supervisory Skills/Cashier/Audit

15 years or more in administrative, Customer Service, General Office, 10-key by touch/Data Entry

Excellent telephone communication skills with the public, organizational skills

Able to deal with all levels of management with minimum supervision

EMPLOYENT HISTORY:

08/15/2014 – PRESENT CSR/Sales Associate VFOUTLET MICHIGAN CITY, IN

*Exceptional customer service, meet store operational sale goals, VIP Rewards program, 10- key, cash handling, answer phones and direct calls to appropriate management, inventory/warehouse, clean store, other duties as assigned.

2/05/2014 – 8/2014 LEAD CUSTODIAN GLC/PLANET FITNESS MICHIGAN CITY, IN

* Supervised staff of 4 employees

* Cleaned the Facility of Planet Fitness

* Communicated effectively with all levels of management

* Made sure work was completed in a timely manner

7/2013 – 12/2014 PRODUCTION FASPAK, INC MICHIGAN CITY, IN

* Worked with heavy duty maintenance crew

* Worked on assembly line packing

* Assisted in setting up and breaking down machines

* Kept area clean and safe

2/2011 –10/2013 FRONT DESK ASSISTANT KNIGHT’S INN MICHIGAN CITY, IN

* Exceptional Customer Service to guest in hotel, check in/out guest, phones

* Made sure or obligations were met with sales goals

* Assisted with Supervising Housekeeping when needed

* Administrative work, computer, cash handling & generated reports

* Team player

OTHER EMPLOYMENT:

5/2003 – 7/2005 GENERAL OFFICE TEMPORARY AGENCIES SAN FRANCISCO, CA

* Several assignments:

* General Office, Administrative, Data Entry Operator, Receptionst, team player at all time

* Demonstrated the ability to get the jobs done

* Able to deal with the public at all time with minimum supervision

3/1988 – 9/2001 PURCHASING ASSISTANT UNITED AIRLINES SAN FRANCISCO, CA

* Assisted the Buyer’s in performance of their jobs

* Extensive Vendor Contact

EDUCATION: Serramonte HS, Graduated 06/1977

Yolanda Wilkerson

2207 Normandy Drive

Apartment #3B

Michigan City, Indiana 46360

415-***-****

acuyaf@r.postjobfree.com

RE : Customer Service Representative

I would like to express my interest in interviewing for a position with your company. I’m currently looking for Full-Time or Part-Time employment and feel that I have relevant qualifications and capabilities for this type of position.

I have enclosed a copy of my resume for review. I have a wide range of qualifications and I am interested in challenging myself to enhance these and develop new ones.

I am certain that I would be able to make a positive contribution to your company and would be grateful for the opportunity to interview with you. I am available for an appointment at your earliest convenience and look forward hearing from you.

Thank you for your consideration.

Sincerely,

Yolanda Wilkerson

Contact this candidate