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Sales Customer Service

Location:
Houston, TX
Posted:
May 27, 2016

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Resume:

Mark D. Winland

**** ***** ******* *****

713-***-**** (mobile)

Houston, Texas 77059

acuy8m@r.postjobfree.com

PROFESSIONAL PROFILE

A highly effective Senior Management Professional, who meets challenges head-on and creates positive change. A goal-focused individual, with a proven ability to provide the direction necessary to generate and deliver innovative ideas and effective solutions in highly competitive, rapidly changing business environments. An energetic leader, with a track record of success developing teams and leading them to achieve outstanding results in profitability, customer satisfaction, and quality performance.

BACKGROUND SUMMARY

Extensive background in Sales, Marketing, and Business Management. Experience includes:

Product Line Management

Supply Chain Management

Vendor Management

Cash Flow Management

International Business Development

Business / Market Analysis

P&L Accountability

Organizational Restructuring

Product Pricing

Asset Optimization

Contract Negotiations

Logistics Management

Financial Planning

Quality Assurance Programs

Capital Budgeting

Asset Integration

New Business Development

Sales Management

EMPLOYMENT HISTORY

Almatek LLC 2016 – Present

Managing Partner

Self-employed, in partnership with the former CEO of Haverhill Chemicals. Currently engaged in chemical industry consulting and the trading of petrochemicals.

Haverhill Chemicals LLC 2011 - 2015

Commercial Director

Total responsibility for sales, marketing, raw material purchasing, supply chain management, and customer service for manufacturer of intermediate chemicals - $400 million/850 million pounds annual sales revenue and volume.

Increased phenol unit contract sales by 75% over three years in a GDP type growth market.

Diversified contract customer base threefold during the same three year period.

Managed to increase contract sales and retain key customers for BPA sales in spite of numerous unit operating problems and downtime.

Optimized unit profitability in spite of adverse market conditions and less than reliable operations.

Managed all demand planning and logistics optimization for the company.

Pre-Paid Legal Services, Inc., Houston, Texas 2010 - 2011

Independent Associate

Sales of pre-paid legal and identity theft services (part time)

Nisseki Chemicals Texas Inc., Houston, Texas

2006 - 2009

Senior Manager, Commercial

Total responsibility for raw materials purchasing and sales for a specialty chemical manufacturing plant; and total responsibility for logistics and distribution for all three plants on site. Developed the demand forecast and assisted in production planning.

Increased contract sales from 5% to 35% of plant output. The highly predictable volume of base business provided a steady cash flow stream and allowed Nisseki to take advantage of market spikes to optimize plant revenue.

Initiated the development of a theoretical, in-house method to synthesize a major raw material using existing equipment. Customer demand for a Nisseki product was beginning to outstrip Nisseki's ability to procure the raw material integral to the Nisseki product's formulation. The new approach insured Nisseki's dominant position for the product worldwide (70% market share) and provided insurance against product substitution.

Sunoco Chemicals Division of Sunoco, Inc., Pittsburgh, Pennsylvania

2000 - 2005

Business Director, Polymers (2001 – 2005)

Total P&L responsibility for the commercial operations of a 2.4 billion pound per year business with over $1B in annual sales. Managed the sales, marketing and distribution effort and a portfolio of more than 250 products. Directed the efforts of three Sales Managers and a staff of ten Account Representatives along with Marketing and Asset Management functions.

Lead role in the integration of four plant sites, totaling six production lines. Managed the entire commercial part of two business integrations - contract and pricing negotiations; supply chain optimization; product rationalization; personnel reorganization (marketing, supply chain, sales, and customer service); and consolidation of business reporting.

Restructured the pricing and market mix for the entire Business Unit production. Conducted a market analysis and determined the optimum market and product mix. The new structure improved margins by $0.015 per pound in the indexed and cost plus pricing segments resulting in increased profit of more than $15M annually.

Director of National Accounts, Chemicals (2000 - 2001)

The acquisition of Aristech by Sunoco created the need to integrate a market driven intermediate chemicals company with a company that had treated chemicals as refinery byproduct streams.

Managed the integration of the Aristech and Sunoco sales effort to major customers, accounting for 75% of the division's output. Transitioned Aristech's international sales expertise to Sunoco.

Aristech Chemicals Corporation, Pittsburgh, Pennsylvania

1986 – 2000

Business Director - Chemicals Division

Director of Sales – Chemicals Division

Business Manager - Industrial Chemicals

Product Manager – Bisphenol A (Industrial Chemicals)

Responsible for a wide variety of commercial activities, including profit and loss; sales and marketing; product pricing; customer service; supply chain management; and quality management, for a division with over 2B pounds of annual production and revenues of $700M.

Developed and successfully managed all aspects of the commercial underwrite for a new 300 million pound/year phenol plant. Negotiated sales contracts for 85% of the production volume from the new unit timed with its start up.

Developed and successfully managed all aspects of the commercial underwrite for a 90 million pound/year expansion of the BPA unit for $30 million in capital. Negotiated sales contracts for 95% of the production volume from the new unit after a short market penetration period.

EDUCATION

Bachelor of Science, Chemistry

Grove City College, Grove City, Pennsylvania

University of Pittsburgh, Pittsburgh, Pennsylvania

Completed 15 credit hours towards an MBA Degree

Darden School, Executive Management Program

University of Virginia, Charlottesville, Virginia



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