Karen Groves

acuy7m@r.postjobfree.com

**** ********** *******

Madison, TN 37115

615-***-****

ACHIEVEMENTS:

** ***** ****** *********** ********** Experience

Excellent organizational and communication skills

Proficient PC user with experience in multiple HIM systems and Office programs (Microsoft Office, Meditech, HPF, eSmartlog, Smartlink, Onbase, Artiva,HMS,Tenrox,Medhost )

Demonstrated ability to prioritize, ensure accuracy and completeness

Experienced in educating and training new employees, staff, and students,support,implenment,and consult HMS,Medhost

Ability to work well with the public in a fast-paced, demanding environment

Knowledge of Federal and State Regulatory laws (RAC, HIPAA, JCAHO, etc.)

Work well with minimal supervision and a motivated self-learner

Utli-Pro

EDUCATION:

Tennessee State University College- Nashville, TN

Bachelor of Science Degree-Health Information Management 2015

Volunteer State Community College – Gallatin, TN 2005

Associate of Science Degree - Health Information Management

Work History:

Healthport, Nashville, TN Sept.2013-May 2015

Area Manager

Assist with training and supervising medical release of information staff

Implement planning, organizing and executing of operations day-to-day

Compile daily/monthly reports

Complete Monthly Audits

Conduct weekly department meetings

Conduct time management

HMS, Nashville, TN Feb 2012-Sept.2013

Forms Account Representative

Consult, Implement, and support DPR (Digital Patient Record)

Perform a Pre-Install for DPR application

Remote Support through WebEx, conference calls

Perform a Pre-Go-live support tasks and training for DPR applications

Participate in on-site Go-live activities for DPR application 3 day on site training/support

Participate in on-site 1day on-site DPR assessment assisting with DPR forms

Participate in 3-5 day onsite EDIS Medhost Go-Live Support training

Healthport, Nashville, TN Oct 2010-Feb2012

ROI Lead

Release patient medical information to internal and external requestors making sure each request is accurate and appropriate

Review, print and process all SSA government requests

Log request in eSmartlog and scan request in Smartlink; validate request, communicating with requestors when invalid authorizations or incomplete requests are received.

Implement daily work process and audits.

HCA Corporation, Nashville, TN AUG 2001 - SEPT 2010

ROI Coordinator Oct 2009- Sept 2010

Released patient medical information to internal and external requestors making sure each request is accurate and appropriate

Ensured proper documentation and tracking of all requests.

Log request in HPF ROI queue; validate request, flag documents to be released

Communicate with requestors when invalid authorizations or incomplete requests are received, and denying request if incomplete

Implement daily work flow process and audits

HIM Analyst Nov 2008 - Oct 2009

Analyze records for Quantitative and Qualitative Analysis

Assign physician deficiency, work multiple queue's

Assure completeness of the medical record within 48hr turnaround time

Assisted in optical imaging, prepping, scanning medical records as needed, other duties as assigned.

HIM Analyst Aug 2001-Nov-2008

Assemble and Analyze records for Quantitative and Qualitative Analysis

Assign physician deficiency, filed loose work, create nurses notes for discharge visits, pulled charts for incomplete records for physicians, educate and train staff as needed, answer phone, and assist customers, other duties as assigned.

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