OBJECTIVE

To be able to find employment wherein challenges and responsibilities, that can exercise my knowledge,

Skills, and abilities and most specially growth within the company.

PERSONAL INFORMATION

■ Age: 53 years old

■ Date of Birth: Dec 11, 1962

■ Place of Birth: Manila

■ Gender: Male

■ Civil Status: Married

■ Citizenship: Filipino

■ Religion: Roman Catholic

■ Height: 5’5 ft.

■ Weight: 160 lbs.

EDUCATIONAL BACKGROUND

■ TERTIARY: Bachelor of Science in Industrial Engineering

Saint Louis University

Baguio City

1979-1984

■ SECONDARY: Carlos Albert High School

Araneta Ave., Quezon City

1975-1979

SKILLS AND INTERESTS

■ Computer Literate

■ MS Word

■ MS Excel

■ Able to speak and write English (Fluently)

■ Internet Research

CORE STRENGTHS

Customer service * Active listening skills * Seasoned in conflict resolution * Courteous demeanor * Energetic work attitude * Adaptive team player * Strong organizational skills

ACCOMPLISHMENTS

Face-to-face English teacher to Koreans last 2003

Customer Assistance

Worked with company systems such as Live support and diligently completed all assigned tasks, working overtime as needed

Customer Service

Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts

CHARACTER REFERENCES

■ Mrs. Lourdes R. Denofra ■ Mr. Israel Lacson

Businesswoman Team Leader

Las Piňas Truphone

099*-******* 091*-*******

■ Ms. Nina Robles Benjie Tech

HR Manager, Mama Sitas Operations Manager

Pasig SITEL

746-3365 092*-*******

JOB EXPERIENCE

NESTLE PHILS. INC.

Merchandiser – Truck Salesman

Makati

1984 – 1987

PHILIPPINE AIRLINES

Manila International Airport

Paraňaque

1988 – 1994

SITEL PHILS. INC.

Virgin Media UK (SME)

OJV Bldg. Home Depot Complex

Julia Vargas Ave., Brgy. Ugong,

Pasig City

Apr 2010 – Feb 27, 2012

- Resigned to look for better opportunity

INTERGLOBE TECHNOLOGIES

Webjet.com (Australia) (SME)

Worldwide Corporate Center

Apr. 23, 2012 – Oct 25 2013

- Resigned to look for better opportunity

SOFTWARE CELLULAR NETWORK

Truphone (Asst. TL)

17th Flr. I-Square Bldg. Meralco Ave.

Pasig City

Nov. 25, 2013 to April 30, 2015

- Resigned due to medical reason

51 Talk

Home Based Teacher

Diamond Bldg. Ortigas Center

May 2015 – October 2015

Resigned due to health reason

GLENN DANILO R. SOLIVEN

SSS = 03-8981335-8

TIN = 420-888-225

PhilHealth = 01-051328183-3

Pag-Ibig = 121*********

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