Program Manager
Resume:
NUR QUADIR
Phones: 408-***-****
San Francisco Bay Area, CA
E-mail: acuxth@r.postjobfree.com
Subject: Possible opportunity.
Dear Hiring Manager /Colleague:
I'm rushing these few lines to draw your personal attention and to explore the opportunity of an exciting for me position within your team. I believe my substantial experience in the field of engineering, operations, and business management - qualifies me as a viable candidate for your kind consideration.
My project/program and business management experiences have been in industries - from telecommunications to Information Technology (IT) and from business process improvement to applications development & deployment. Furthermore, I have extensive consulting experiences in architecture of enterprise-wise infrastructures and product/service delivery. From the highlights below and the attached resume, you can see that my expertise matches most of your needs.
Program Management Experience
-Extensive project/program/portfolio management experience. Most of these projects included cross-functional, cross-organizational multi-site global projects. Responsibilities involved program/product road-map planning & scheduling, budget & resource allocation, directing the development & support activities and milestone/status presentations, as well as, securing buy-in from senior management and external customers.
Client Relationship Management
-Pro-active cross-functional collaboration with developers, account teams, product management and clients to ensure customer requirements are understood and met consistently. Responsible for relaying customer/end-users’ requirements/feedback to the product program teams and key stakeholders for appropriate actions.
Leadership Skills
-Take in charge manager who can successfully lead multiple project/programs. A motivating factor building consensus within the teams and managing conflict resolutions in a multiple-stakeholder environment. High-impact communication and presentation skills. Taught Team-building and Dale Carnegie Human Relationship training. Fluent in several European and Asian languages.
My technical degree and additional training in Business Administration and Program Management have complemented my hands-on experience, and broadened my understanding of technology as it relates to both engineering and business. I believe that my brief resume demonstrates some of my capabilities and an opportunity to meet with your team personally would certainly let me demonstrate my initiatives and communication skills. I hope that I may be considered for this perfect for me opportunity within your organization and I look forward to hearing from you soon. Thank you so much.
Sincerely yours,
Nur Quadir
NUR QUADIR
Phone: 408-***-****
San Francisco Bay Area, CA
Email: acuxth@r.postjobfree.com
Yahoo IM: nquadir LinkedIn: Nur Quadir
SUMMARY
Take in charge Business Program Manager with extensive product programs and organization management experience. Hands-on experienced in new product development and business process re-engineering in a global environment. A self-starter who can successfully provide sound technical expertise, build consensus and manage conflicts in a multiple-stakeholder environment delivering value added results. Certified PMP Program Manager and European Engineer (FEANI).
AREAS OF EXPERTISE
Program Management Application Development SAP/Oracle ERP Implementations
Business Process Analysis Support & Ops Management Outsourcing & Off-shoring Services
Governance & Strategy Acquisition Integration Supply Change Management/QA
BRIEF PROFESSIONAL EXPERIENCE
Independent Contractor/VMware/Hawaii Insurance-Tokio Marine 9/2011 -
- As an individual contractor, offering full life cyle project/program management services to companies requiring immediate project management resource.
- Projects include SW release management with SDLC and Agile/Scrum processes, applcation development for e-commerce, insurance and health care services as well as business process re-engineering and Change Management.
- Led the on-going improvement projects related to VMware new products and supply chain processes. Identified business process improvement opportunities and adapted best practices.
- Managed Business Analysts and Project Management teams responsible for all IT changes within the Enterprise Architecture to support new VMware Cloud technology product launches.
- Enforced corporate PLC processes and managed BAT/UAT/QA/QC.
- Communicated to senior management project progress in a regular basis and secured management buy-in of any decisions & deviations.
CISCO SYSTEMS, INC./Cisco-IT, San Jose, CA 4/2007 – 8/2011
Sr. Program Manager- IT
- Led the customization & deployment of Cisco-IT web platform built on Rich Media/Visual Networking Solutions and Web 2.0 applications.
- Projects included Meeting Place, WebEx Conferencing,, Cisco Quad, Cisco IP-TV, Digital Signage, Unified Communications and Wikis/Blogs.
- Directed effective global cross-functional teams, partnering within and outside the company for the implementation of IT applications & devices following the CPDP/ERMO-PMO processes.
- Owned, planned and facilitated the cross-company deployment programs including system architecture and infrastructure upgrades, including EDW and migration to new Data-Center.
- Initiated and implemented successfully the global Support & Operations strategy for the Cisco business critical applications and effectively managed external vendors.
- Championed client funded Cross Charging Support Model, reduced the IT support costs by over 40% yet grew Support Traffic by 200%.
- Increased adoption of Wikis 60 times to 65000 in two years. Successfully migrated 150+ active communities (55,000 members) to new Cisco Quad/Webex Social platform.
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Brief Resume: NUR QUADIR -page 2 of 2
ALCATEL-LUCENT, Petaluma, CA 2006 – 2007
Sr. Program Manager / Release Manager, AMS products
- Managed the development and release management of Alcatel-Lucent’s Access Management System software suites and service packs/patches using both internal and offshore resources and Agile SDLC processes.
-Managed cross functional global teams to plan the road map and develop software applications through Alcatel-Lucent’s complete product life cycle and the CMM-5 level requirements.
-Accountable for the SW releases in a timely fashion with the highest quality.
COMPUTER SCIENCES CORPORATION (CSC) / GTS, El Segundo, CA 2004 – 2006
Manager, Sr., Americas Outsourcing
-Directed the transition and migration of application development and maintenance work for some of the fortune 100 companies, managed outsourcing & SLA’s for IT related activities within and outside the Americas, EMEA and APAC.
-Managed successfully the conversion of legacy systems at multiple business units to a consolidated ERP (Baan, SAP, and Oracle) interface and package implementation.
-Spearheaded effective usage of resources and aggressive program cost management.
-Led the financial aspects of contracts, & PO terms as well as inventing new business opportunities.
ERICSSON/NOKIA-SIEMENS, Santa Rosa, CA 1995 – 2004
NPI Program Manager/Portfolio Manager/ Delivery Capability Manager
-Created delivery capability by integrating new products into an end-to-end Delivery Process.
-Successfully launched product operations worth over 300M dollars and of major multi-site R&D programs involving key global manufacturing partners, and strategic suppliers.
-Directed the operations teams in manufacturing of hi-tech/telecom OEM by providing technical and organizational leadership in design process, manufacturing and test development.
-Created and implemented a seamless sourcing capability.
-Orchestrated Operations’ cost reduction efforts by managing outsourcing, supplier negotiation & selection process. Developed Supplier Chain Qualification and Quality Control procedures
-Achieved nearly 50% cost reduction by guiding the corporate global sourcing resources and vendor management, as well as, by assisting production transfer to overseas.
SKILLS INVENTORY:
MS Office Suites (Access, Excel, PowerPoint, Visio, Word, Sharepoint etc.)
ERP-Baan, SAP, Oracle, Guidewire, Legacy Development, Six Sigma trained
Agile, Scrum, Waterfall, Cisco DMAIC. CSC Catalyst, ITIL, PROPS, Clarity, Global PMO
Tools: JIRA, Rally, SalesForce, HP-PPM, Niku/Primavera
Database: MySQL, Oracle Enterprise. Web Servers: Apache, Tomcat, WebLogic
Protocols: LDAP/AD, SSH, SSL. Languages: JavaScript, XML, HTML
EDUCATION/Others
M.B.A Program/M.S. in Engineering/M.S. in Program Management. PMP certified.
B.S.M.E. - Industrial Engineering. Certified Manufacturing Engineer (USA).ISO 9000 Auditor.
Fluent in English, Russian, Swedish and several South Asian languages.
U.S. Citizen. Willing to relocate & travel.
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