Shawn Guest

Anaheim, CA.

714-***-****

acuxrn@r.postjobfree.com

www.linkedin.com/in/shawnguest

Summary: I am a self-motivated, resourceful and versatile individual with a drive for excellence that wants to obtain a growth-oriented position in Accounting/Finance. I am a committed leader and developer of the people with strong technical and problem solving skills. Also has the ability to influence and persuade clients. I want to invest my skills in a dynamic and prosperous environment to accomplish company goals and tasks to help the organization grow and evolve. My main objective is to go above and beyond company expectations.

Special Skills: Software and Programs: Fast learner at new software programs

Oracle

Oracle R12

Oracle I/PM

People Soft

Great Plains/

Microsoft Dynamics

Microsoft SQL

ERP-LN

JDE Edwards

QuickBooks

POS

Eye Soft

Best Enterprises

Webxtender

QAD

MFG Pro

PayPal

NetSuite

Mainframe

FirstPoynt

SharePoint

Ascent Capture/VIP DocView

HP3000/Man Man/Reflections

ARMS

CashPro Online

MAS-terMind

SAP

Professional Experience:

06/14 – 02/16 Robert Half International/Accountemps (Temporary Contract Assignments) – Irvine, CA

Accounting Analyst/ Financial Administrator

Manage all AR Responsibilities, collections, invoice creation, billing, fee billing, month-end process using month-end close checklist, account creation/set-up newly established customers, reconciliation and oversight of accounts receivable, identify and resolve customer deductions-debit memos, processing of credit memos, daily cash application, and daily cash reconciliation, handle special projects, committed to deadlines, network drive administrator/updated and maintained network share drive.

Handle high volume of collections daily by phone and email to collect on past due accounts. Manages collection activities such as sending follow-up inquiries, negotiating with past due accounts, keeping track of cash receipts, maintains accurate records, notating accounts, and referring accounts to collection agencies, responsible for assigning accounts

Client inquiries: responding to all inquiries, research as needed, contacted the client for correct addresses, update client profile, invoice requests, statements were sent beginning and middle of each month, credit card payment, general billing questions, promoted ACH/Wire Transfers and eBilling as needed

Work closely with Operations and General Managers with account issues and disputes, escalating issues to upper management when needed. Followed up on issues in a timely manner,

Created financial reports relating to Accounting function and status of accounts. Created Financial Forecast Reporting, prepare Monthly Journal Entries, General Ledger, AR Scorecard, Trial Balance, reconcile balance sheet accounts monthly, prepared ad-hoc reports, assisted in monthly financial reporting and analysis, provided audit support, Handle monthly uploads. Prepared Over the Credit Limit Report daily/including credit application review. Most financial report was sent to upper management.

Introduced new methods and procedures of accounts receivable functions to improve efficiency, committed to introducing improvement to the department and supported the companywide improvement initiatives.

Capable of defining problems, collecting data, establishing facts and drawing valid conclusions

Relied on extensive experience and judgment for planning, decision making and accomplishing goals

Lead and directed the work of others. A wide degree of creativity and latitude was used.

11/10 - 04/14 Experian – Costa Mesa, CA

Accounting Coordinator/ Financial Administrator

Manage a specified portfolio of assign accounts with a monthly aging report consisting of 3,000+ accounts, an A/R of almost 3 million dollars, and the ability to maintain an average of 85% of the receivables.

Handle high volume of collections and the ability to contact 40 to 45 clients per day by phone and email to collect on past due receivables.

Enter payment over the phone by using the following payment methods: credit card, debit card and checking account.

Processed and monitored payments, Invoices, billing adjustments, credit & debit memos, fee billing for multiple businesses/units.

Reviewed, maintain and processed accounting journal entries that is mapped to the GL

Prioritize accounts by large dollars and exceeded cash goals.

Work closely with the Account Executives/Sales, Business Units and CS team to ensure accurate billing/invoicing, discrepancy resolution, contract disputes and other account issues.

Ensure all collection actions are accurately documented in Oracles Notes. Documented all information and records pertaining to accounts. Updated reports and spreadsheets.

Responsible for the Management of customer data across multiple systems to support billing, invoicing and customer maintenance by request.

Assisted with the ongoing effort to improve the efficiency and accuracy of the account maintenance process.

Authority to interrupt services to unresponsive clients and authority to approve and enforce payment arrangements and payment settlements. Final Demands letter were sent if necessary.

Write off accounts that are un-collectable and assign them to 3rd party collection agencies.

Provided analytical and data services to organization to help manage the risk and reward of commercial and financial decisions. (Using unique information tools and deep understanding of individuals, markets and economies.

Work with client and multiple business units that includes organization form financial services, retail and catalog, telecommunications, medical, utilities, media, insurance, automotive, leisure, e-commerce, manufacturing, property, real-estate and government sectors.

Performed investigative activities to evaluate and determine the whereabouts of customers through database searches and system records (Skip-Tracing)

Participated in company workshops, team building special projects and financial planning to maintain efficient leadership and to improve the performance of the team.

Awarded from CFO with a Certificate of Appreciation for “Valuable Contribution” and “Moments of Excellence” for going above and beyond company expectations.

Created process and procedures and user manuals for my responsibilities and trained my colleague that replaced me. Department was moved to Costa Rica.

08/08 - 08/09 Ultra Pro Corporation – City of Commerce, CA

Accounts Receivable Specialist

Credit and Collections on past due account by maintaining the customer aging for 5 entities/companies.

Monitoring, processing and applying payments, identifying delinquent accounts and insufficient payments. Created and issued credits and debits for corrections needed.

Manually processed ACHs, wires, direct debits, credit card payments, transfers, reversals and refunds.

Load lockbox data files, prepare bank deposits and cash receipt reports

Reconciled, investigate and resolve discrepancies and other payment issues

Work closely with the Sales Team and CS team to ensure accurate billing and invoicing.

Match transaction statement/deposits with GL for accurate cash received

Participated in internal audits

11/07 - 02/08 Alliance Imaging (Contract) - Anaheim, CA

Accounts Receivable Associate

Credit and Collections on past due account, Identifying Delinquent accounts and insufficient payments

Processing and Monitoring Payments, billing adjustment, credit & debit memos

Maintain customer aging, interface with customers on all AR issues

Research and prepared summaries and reports for supervisors and management.

Authority to approve orders if exceeded the credit limit

10/02 - 11/07 Motive Eyewear/Personal Optics – Fullerton, CA

Accounts Receivable Clerk/Billing

Credit and Collections on past due account

Researching on accounts for customer solutions and document retrieval by request

Maintain accounts, ran aging report and send P.O.D.’s to all past due accounts

Identifying delinquent accounts and insufficient payments

Entered and maintained new orders/invoices, run credits, debits, billing adjustments, fee billing into the system

Processing and monitoring payments, billing adjustment, credit & debit memos

Update records on spreadsheets using Microsoft Excel

Created process and procedures and user manuals for different responsibilities

Scan documents into the systems, indexing and validating by keying in ID numbers for each document.

Participated in internal audits

Handle Freight Claims

Education:

University of Phoenix - Costa Mesa

Major: Bachelor of Science in Business Accounting

Santiago Canyon College - Orange, CA

Courses: Computer Business Skills

Cerritos College - Norwalk, CA

Courses: Introduction to Microsoft, Business Keyboarding

Awards/Certificates:

Computer Business Skills Certificate

Certificate of Appreciation from the CFO or North America for “Valuable Contribution” to Experian North America Order to Cash Finance

Certificate of Appreciation from the CFO or North America for “Moments of Excellence” to Experian North America Order to Cash Finance

Additional Links:

www.beknown.com/shawnguest

www.indeed.com/me/shawnguest

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