WANDA GULLEY ROBINSON

*** **** ***** ***

APT B *

BURLINGTON, NJ 08016

TELEPHONE 609-***-****

SUMMARY OF QUALIFICATIONS

Excellent Telephone Skills

Records Management

Quick Learner

Tape Transcriptionist

Team Player

Courteous and Articulate

COMPUTER KNOWLEDGE:

Microsoft Office XP Professional

Access

Excel

Word

Internet

EDUCATION:

Middlesex County College, Edison, New Jersey. Office Administration, Degree in Applied Science.

Career Advancement Program, New York, New York, Secretarial & Bookkeeping Certificate.

OFFICE EXPERIENCE

Typed letters and memos for office staff

Took incoming calls

Responsible for all duplication and faxing

Filed all sales and credit transactions

Tallied all daily cash receipts

Customer Service

Biller/Typist

Data Entry

WORK HISTORY

10/2009 to Present. Mail Clerk. Dr. Leonard’s Healthcare Corp. Edison, NJ. Responsibilities include: processing catalog mailings, operating NeoPost catalog stuffing machine, processing post card mailings, operating Pitney Bowes folder and tabbing machine. Other duties include producing postal reports, maintaining accurate daily logs and light computer operations and user support. Duties also include transmission using FTP and other transfer protocols.

11/99 to 9/2009. Customer Service/Controls Rep. Dr. Leonard’s Healthcare Corp. Edison, NJ. Responsibilities include: assisting with problem orders by phone or written inquiry. Correcting and preparing all postponed orders for shipping. Locating and correcting errors within batch orders and balancing the batch. Other duties include verifying ownership and billing address of customer’s credit card from banking industry. Issuing refunds and returning damaged checks back to customers. Duties also include stopping payments on refund checks and cancelling orders.

WANDA GULLEY ROBINSON

TELEPHONE 609-***-****

06/99 to 10/99. Customer Service Rep. Seiger & Weissman Attorneys at Law. Raritan Plaza One, Edison NJ. Responsibilities include: scheduling court appointments for Judges, Attorneys, and Clients. Arranging meetings with Judges and Attorneys also with Attorneys and Clients. Other duties include organizing telephone system, typing and filing documents

1997. Office Assistant. Strawberry Hill Senior Day Care Center, Woodbridge, NJ. Responsibilities include: assisting director with scheduling bus pick up and drop off of seniors. Preparing and serving meals to seniors. Preparing meals for homebound seniors and having them delivered. Other duties include arranging center activities for seniors, tallying centers donations, and participating in centers clean up.

1996. Office Assistant. Middlesex County College, New Brunswick, NJ. Responsibilities include: answering telephones, typing and filing documents, and assisting with student scheduling.

1988 to 1995. Nurse Aide. Private Service. Bronx, NY. Responsibilities include: Cataloging and administering all patient medications, preparing and serving patient’s meals. Other duties include assisting with daily care and hygiene of patient, and assisting patient with physical activities prescribed by doctor.

1987. Nurse Aide. Ashbrook Nursing Home, Scotchplains, NJ. Responsibilities include: assisting with daily care and hygiene of patients, and transporting patients to all daily in house activities.

1980 to 1984. Biller Typist/Office Assistant. Tiffany & Company, New York, New York. Responsibilities include: Applying debits and credits to all corporate, attorney, employee, and retail accounts. Duties also include filing, tallying daily cash receipts for all accounts, and correcting errors on accounts by locating accounts on film.

OTHER

Organized Tenant and Neighborhood Association. Neighborhood Elementary Reading Program Volunteer. Secretary and Spokesperson for Tenant Association.

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