Antwan West **** Meharry Ave * Jacksonville, FL **209 * 904-***-***** Objective: To obtain a position where I can utilize my skills and experience Experience: Southwest Airlines Jacksonville, Florida Bag Room 09/2008 to 05/2011 • Loading customers baggage on planes • Helping customers find lost baggage. • Assisting customer with any baggage questions they may have before boarding the plane HSBC Jacksonville, Florida Customer Service Rep 01/2008 to 08/2008 • Answered customer’s questions, and provide information on procedures or policies. • Assist customers by providing information and resolving their complaints. • Offering customer different products that may have best suited their accounts. • Assist with financial arrangements by bringing customers accounts current. • Ensuring all data entry was updated. • Taking payments. Education: High School William M Raines Diploma 2006-2007 References: Available upon request