Levan Berdzenishvili

**** ******* *****

Rockville, MD 20851

acuxow@r.postjobfree.com

Employment Status

US Citizen

**/**** ** *******

**/**** ** **/****

**/**** ** **/****

**/**** ** 05/2005

Objective

Seeking a challenging Quality Assurance position with an Information Technology Company

Background

14 years of professional experience in providing Information Technology services. Solid understanding of various software development methodologies including Agile, RUP and Waterfall. Extensive experience in Quality Assurance methodologies, including automated and manual approaches. Extensive understanding of Quality Assurance processes and Software Development Life Cycle. Proficient in business process/requirements gathering

Proficient in Structural Query Language (SQL) with experience in Database Administration and Azure cloud platform administration. Proficient in mentoring and training junior QA team members. Sufficient in Mobile application and Rest API testing

Detail-oriented IT professional experienced in QA management and analysis, requirements gathering, and DB administration, with a CMMI focus. Excellent team player with solid organizational capabilities at every level. Exceptional motivational capabilities with analytical and problem-solving abilities that span the entire systems and software development life cycles. Certificates in JAVA, HTML, Selenium with Python. Experienced in Wed designing.

Technology Summary

Software Engineering/Design Methodologies

Agile, RUP, Waterfall

Testing and Reporting Tools

Selenium, JIRA, Microsoft Test Manager, ClearQuest, Robot, RequisitePro, ClearCase, JAWS, CrystalReports, WireShark, SQL Generator

Microsoft Technologies, SharePoint 2013, Microsoft Office 2003 – 2013, MS Access, MS Project, Visual Studio2010, MS Visio, Adobe Illustrator

Operating Systems

Windows 7, Windows 10, Windows Server 2000/2003/2008/2012, iOS

Database Systems

SQL Server 2005/2008/2012/2014, SQL Management Studio, TOAD, MySQL, Oracle9i/10g, SQL*Plus, Microsoft Access, Oracle SQL Developer, MongoDB, MongoVUE, SQLite

Programming Languages

JAVA, .NET, Visual Basic, SQL, Python, HTML, XML, C++, JavaScript, IOS/Swift

Professional Experience Summary

Best Lockers LLC:

Columbia, MD

QA Manager / Azure SQL Administrator

10/2012 to Present

Alteo LLC:

Rockville, MD

Lead Software Test Engineer

12/2008 to 10/2012

Prime Solutions:

Gaithersburg, MD

Sr. Software Test Engineer

2005 to 2008

Statetel:

Tbilisi, Georgia

Help Desk Specialist / junior Software tester

2003 to 2005

Detailed Professional Experience

QA Manager / Azure SQL Administrator

Client: Best Lockers LLC

Designed and maintained test plans and test cases for client/server applications for various POS systems.

Managed QA team and implemented QA processes to guaranty quality products that served as secured locker storages in recreational parks in and outside the US.

Managed QA processes of POS systems for more than 1000 POS based applications, various reporting web based applications, as well as various hardware/software services and their implementation.

Successfully deployed more than 100 versions of different POS system applications

Monitored and provided enhancement feedbacks of various Azure based cloud side services / web apps

Created and executed SQL statements and stored procedures as means to test / create various reports.

Administrated and maintained performance levels on database tiers. Automated backups and restores.

Ran SQL queries to validate that front-end data correctly preserved on the back-end.

Assisted Business Team in requirement gathering and use case creation.

Participate in design specification reviews and technical documentations reviews. Created and maintained RTMs to make sure all the requirements were captured in test scenarios

Validated requirements for early issue determination, as well as writing requirements and managing products

Implemented QA repeatable processes and cross-team peer reviews.

Created and executed manual test cases as part of functional, integration and system testing, develop and execute automated test scripts using Selenium as part of regression testing, store automated test scripts and result logs in JIRA

Created and executed load testing scripts using various tool, such as SQL Load Generator, SSIS, SSRS and other SQL tools

collaborate with users to generate user requirements and document change requests, as well as providing technical documentation and manuals to end users

Develop SQL queries for automated alert reports and stored procedure for various reports

Monitored and maintained database tiers by creating alert reports.

Planned and participated in User Acceptance Testing

Planned for and managed small QA team to meet timelines and quality standards

Wrote Test cases and tested Mobile device applications on windows 8/10 tablets, iPads, and iPhone that interfaced with cloud based Rest API service and Azure SQL as well as AWS MySQL.

Lead Software Test Engineer

Client: Alteo LLC

validate software applications to verify the functionality according to the specifications and standards

Drive the testing process through development and execution of test scenarios, as well as regression testing of applications and other custom/commercial software using Rational Quality Manager

Generate reports to communicate issue tracking as well as to provide the status of testing coverage for all software products developed using Rational Team Concert

Conduct compatibility tests with other software programs, hardware, multiple operating systems, and network environments; create and execute automated test scripts using RFT

Review computer logs and reports to identify program processing errors and possible improvements

Identify, analyze, and document defects, questionable functions, errors, and inconsistencies in software program functions, outputs, and content

Production support of software products by investigating and recreating reported defects

Perform SharePoint Sites/Permission Testing

Perform Data Validation using Oracle SQL Developer

Testing of the applications after monthly Maintenance/Patching.

Sr. Software Test Engineer

Client: Prime Solutions

Developed functional and user acceptance test plans for Federal Direct Student Loan Program (FDSLP) application meant to allow students to receive loans directly through schools.

Created and execute manual test cases as part of functional, integration and system testing.

Developed and executed automated test scripts using Rational Robot as part of regression testing, and stored automated test scripts and result logs in Rational Test Manager.

Collaborated with users to inquire and develop users' requirements and change requests

Developed SQL queries to simulate report output as validation scripts on the database level; utilized TOAD for data manipulations.

Performed analysis of technical documentation, requirements, specifications, design, data models, and test approaches.

Perform regression testing of Loan Consolidation application to make sure that applications worked correctly after the application was migrated from Client/Server onto Web environment.

Maintained bug reports using Rational Clear Quest.

Used JAWS for 508 compliance testing.

Help Desk Specialist / Junior Software Test Engineer

Client: Statetel

Supported proprietary software via phone, e-mail and onsite

Configured software according to each client's needs

Troubleshoot reported issue and logged software defects

Identified and resolved software and device conflicts

Performed routine maintenance and user file backups

Instructed users on the use of software and manuals

Served as a mentor to the level one support staff, providing guidance during the troubleshooting process, training on new products, and assistance in the development of their skills

Updated customers as well as management on the status of efforts

Diagnosed network connection problems on windows XP/NT/9x/2000S/ME

Identified problems and resolved a wide variety of performance, hardware and connectivity issues

Education:

Bachelor in Finance from Technical University, Tbilisi, Georgia

2003

References

References will be provided on request

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