CURRICULUM VITAE – COLINDA KRAM

Personal Details: I have strength in interpersonal skills, communication, time management and Leadership therefore I take my responsibilities very seriously for the best interest of my patients and/ or students. I value Networking with peers, through the years I continue to develop a good professional network in varied industries and vast organizations with in healthcare. I look for the differing perspectives of my colleges. Throughout my student teaching experience and vast clinical experience, Clinical is my forte; surgery assist, EKG, injections, phlebotomy, chemotherapy administration to name a few. Lastly, I listen intensely, observe with both eyes open and have a very intuitive sense of human nature.

Address: 803 Krause avenue Streamwood Il 60107

Contact number: 630-***-****

Email: acuxol@r.postjobfree.com

Education:

Date of Study or Graduation

Name of Qualification

Institution

2013- January 2015

BSBM- Bachelors in Specialized Health care management

American Intercontinental University

1990-1992

Associate in science of medical assistant/ administration

Michiana College of South Bend Ind

1992-1994

Associate in Science of Nursing

Ivy tech state college

1989

License of Phlebotomy Science

International academy of phlebotomy science

Memberships:

NHA Proctor

AAMA – American association of medical assistants

National writing assessment team.

Registered Illinois state board of education instructor

Illinois teachers Federation

Who’s who

Professional Working women

Chicago public school teaching pool

Internal OSHA compliance Manager

Transferable Skills:

My experience involves 23years of a plethora of clinical skills such as Staff recruitment, reviews and training, State Proctor for NHA and Market Clinical Manager of 5 Chicago land medical offices. Conduct and work closely with OHSA compliance and Quality Assurance. Conducted Staff meetings for new ideas and resolution. Administrative tasks. Adult, pediatric and geriatric venipuncture hard sticks, Surgical care, EKG, Injections and Triage as well as administrative, management and leadership roles throughout a vast array of medical settings with active exposure and familiarity to all types of office and health care services including a working knowledge of management, Electronic health records, Medical scribing, patient care and clinical supervisory roles as well as experience in creating an academic environment. Developing and implementing syllabi, curriculum, power points, and assessment through face to face, blended and online course utilizing Black board, white board and collaborate.

Employment:

Present: Chicago Clinical manager Jencare neighbourhood Medical center.

Self –directed Clinical manager of 5 medical offices throughout Chicago land. Manage 19 Medical assistants,5 pharmacy technicians and Oversee clinical operations. Training and evaluating of the efficiency of Medical assistants. Initiating disciplinary procedures as necessary. Provide Clinical support and advise center managers on best practice, initiate on boarding for new hires, Work I work with QA for Clinical compliance. Maintain collaborative relationships with doctors, center managers and medical assistants. Implementation of clinical protocols and clinical continuing education. Support strategic plans that guide clinical operations. Ensure customer satisfaction and adherence by the staff to company policies, procedures, standards, and regulations. Provide support to our clinicians and provide leadership for clinical problem solving. Responsible for assuring that clinical processes, policies and procedures are adhered to at the centers in the different markets. Evaluate quality of care, patient satisfaction and compliance. Provide leadership and clinical problem solving, give professional advice from a clinical perspective. Serve as liaison among multiple clinics. Assist with patient care as needed. Assist with diagnostic and treatment procedures. Provide extraordinary customer service to all internal and external customers. Evaluate Medical Assistant clinical performance and ensure all tasks are completed accurately. Monitor team performance from a clinical perspective, identify issues, and provide both informal and formal feedback. Provide input on Medical Assistant Team Members performance. Address /resolve customer-service issues as they relate to clinical protocols. Ensure proper patient flow. Assist in screening of walk-ins and patient phone calls. Ensure accuracy of medications provided to patients. Ensure accurate indexing of all paperwork. Monitor / handle deliveries and invoices for medical products

2014- ISBE CPS Chicago Vocational and College Careers Northwestern College

Program Coordinator of Allied health careers program Medical Assistant. Transferable skills for HOSA and Leadership Conferences. Create and teach Allied health theory and clinical skills for Medical Assistant, EKG, Certified Billing and Coding ICD-10, CPT. Phlebotomy. Created online courses for each of the mentioned courses Externship Coordinator. Course include; Anatomy and physiology, Medical terminology and all medical assistant/phlebotomy clinical skills.

2011 to 2014.

William Rainey Harper College- Practicum Coordinator/ Lead clinical supervisor ISBE

Management of clinical adjunct staff with division of labor and established formalization maintained 60 medical externship practices, 30-90 students in clinical externship. Staff recruitment, annual reviews and training. Conducted Staff meetings for new ideas and resolution Lead clinical supervisor. Implementation of EHR, Create curriculum, syllabus, assessments and hold learning workshops for community high school days, AAMA exam prep and Domestic violence Fellow. Multicultural Fellow. Online learning grant.

Lead Medical/clinical supervisor I teach online and campus courses for all clinical skills such as Legal compliance, Phlebotomy, EKG, PFT, injections, minor surgical procedure skills, pharmacology application of skills in Doctors office. In addition, I Teach face to face and online courses that I created such as, CPT, ICD-9, ICD-10 Clinical Medical assisting, Phlebotomy, Medical office management, Anatomy and physiology, medical office administration and Law and ethics, Medical billing and coding as well as designed and created curriculum for EMR courses.

Practicum coordinators counsel individuals. Therefore, I must possess the desire and ability to work with people from diverse backgrounds, as well as organizational, communication and administrative skills. As a Practicum coordinator I work in a separate main capacity. My duty as Practicum/internship coordinator is to work with doctors and office managers to organize secure sites for internships.

2005-2011

Urocare Urological surgeons LLC. Certified medical assistant.AAMA

Lead clinical Assistant: Assist Doctors in daily patient care, Inventory control. EMR, prescriptions, and Phlebotomy, Surgery Scheduler, Triage, Cystometrograms Uroflows and urodynamic studies. In office anesthesia procedures, Assisted in surgical procedures, Patient surgical preparation, Administer chemotherapy medications and Injections, BCG treatments, Prolieve treatment, Staple, suture and Foley removal/insertion. Wound care. Inventory, ordering supplies. OSHA compliance manager, Training lab. Electronic medical records.

1999- 2002, 2005

Northwest Community Hospital. Out Patient Lab representative. - Phlebotomy IAPS LPT.

Travel Lab Phlebotomist, Hospital morning rounds, All units, Hard sticks, Infants-Geriatric. Wellness Center Clinics, Emergency room, Train new staff. Doctors offices. Nursing home draws. OSHA compliance manager

1998- Present

Independent Contractor- JCM Institute. Instructor, Illinois State Board of Higher Education

OSHA Compliance and insurance case management, Set up and maintained clinical settings.

Medical Office Billing and Coding, ICD-10, CPT, EHR, Developing new curriculum for Medical assistant program – Lead clinical supervisor, Phlebotomy Instructor/ EKG tech Instructor,. Created online and class room curriculum, syllabus, Lesson plans, establish externship, inventory, State exam proctor.

Occupational training in Continued Health Education.

Scholarships and Awards:

Magna Cum Laude

Honours student

Who’s who nominee

Fellow for domestic violence

Fellow for multicultural

Dean’s list

Academic grant for curriculum development

Personal Interests:

Self development

Boating

Family

Volunteer Work:

Sponsor for MS society

American red Cross

Schaumburg Autism Society

Hanover township Angel tree project

References: Available on Request.

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