Ingrid L. Seneadza

*** ******* **** *****

Suwanee, GA 30024

Cell: 404-***-****

E-mail acuxko@r.postjobfree.com

OVERVIEW

Over 10 years of experience as a collector in a cross-cultural environment. Working knowledge of Federal and state debt-collection policies. Customer Service-oriented professional; organized with attention to detail. Native Spanish speaker and fluent in English. Capable of working quickly and accurately and able to thrive under pressure to successfully meet short deadlines. Trained to interview witnesses, research the law, prepare legal documents, pleadings, and reports. Strong computer skills; E-File, proficient in Windows, Outlook, Microsoft Word, Microsoft Excel, Access, Power Point, LEXIS and times-Slips.

Ability to expedite case settlements

Ability to prioritize work

Skilled at conflict resolution, complaints

Professional telephone manner & etiquette

Knowledgeable about Legal Aspects of Collections

Strong Communication Skills

Efficient Time Management Skills

Multitasker

Effective Organizational Skills

EDUCATION

Associate of Arts Degree: Political Science (GPA 3.49/4.00)

Georgia Perimeter College, 2003-2007

Certificate of Completion in:

Bilingual Interpretation Program - University of Georgia, Atlanta – 2008.

Paralegal Studies Program - University of Georgia, Atlanta – 2007.

PROFESSIONAL EXPERIENCE

Douglas L. Brooks, Law Firm Atlanta, GA

Collection Paralegal

2010 -2015

Negotiated payments on corporate and retail accounts, and finalized payment arrangements.

Communicated with clients daily, providing updates.

Maintained good client relation and provided outstanding customer services at all times by addressing issues and complaints raised by customers/clients.

Prepared, and filed basic motions and pleadings, including: Default Judgments, Consent Judgments, Consent Orders, Motions to Compel, Motions for Contempt for failure to Appear at A Deposition, Motions for Judgment on the Pleadings, Subpoenas, Proposed Orders, Cancelations of Fi. Fa’s, Dismissals, and Amendments.

Scheduled depositions, court reporters, and mediation notices.

Called witnesses to schedule attendance at hearings.

Assisted attorney in planning for court hearing dates & identifying potential conflicts.

Prepared and presented basic orders on motions to avoid appearance for attorneys and telephone conferences with clerks, staff attorneys, Sheriff’s office, co-counsel, opposing counsel, and Judge’s chambers.

Coordinated service of summonses and complaint with Entry of Service.

Managed Law Firm’s scheduling calendar.

Used and maintained tickler system using JST CollectMax software.

Verified bankruptcy notices using Court Electronic Records (Pacer).

Conducted investigations using LexisNexis/Accurint, to locate people as well locating assets using Microbilt source and The Work Number.

Closed files.

Hays and Potter, P.C. Atlanta, GA 2007-2009

Pre-Litigation and Post Judgment Collection Paralegal

Negotiated financial settlements to avoid litigation.

Served as liaison between attorneys, clients, government agencies and insurers in a cross-culture/language environment.

Ensured open lines of communication by translating spoken English to Spanish.

Addressed suit requirements by providing extensive reports to clients on Corporate debtors by evaluating the Georgia Secretary of State website and collection activity records.

Collaborated with attorneys on judgments; referenced Q-Law database system on account history, evaluated reports and skip tracing records, using Accurint, proof of assets, drafted bank garnishments and employment garnishments.

Levy

Searched GSCCA website for real estate records

Draft garnishments

LICENSES AND CERTIFICATIONS

Georgia Notary Public (Commission expires January 31, 2016)

DISTINCTIONS

Dean’s List 3 Semesters at Georgia Perimeter College.

“Top-Gun” Collector of the month award at Credit Rating Bureau.

Second and third quarter top collector award winner at Nation Wide Credit.

ASSOCIATIONS/ORGANIZATIONS

NALA The Association of Legal Assistants-Paralegals.

REFERENCES

Promptly furnished upon request.

INTERSHIP

Atlanta Trial Lawyer Group Atlanta, GA 2016

Requesting medical records from Insurance Company

Perform as liaison between clients an attorney by translating from Spanish and English

Contact this candidate