EDUCATION

The University of Texas at Arlington, United States Expected: May 2016

Master of Science, Information Systems- GPA: 4.0/4.0

Nagpur University, Maharashtra, India May 2010 Bachelors of Engineering, Information Technology – GPA: 3.5/4.0

BUSINESS EXPERIENCE

IT Business Analyst Intern, Alcon Novartis, Fort Worth, TX, United States June 2015- Dec 2015

Performed requirement elicitation in business readiness assessment sessions, gap analysis, user stories and acceptance criteria using Gherkin for developers and testers.

Created Project plans, Risk Registers, Communication plans, Change Management plans, Functional Specification documents. Performed data cleansing, integration, migration, coordinated the testing, created deviation reports for the testing team, reducing the retest errors and delivery timeframe by 20%.

Created and presented reports and dashboards using Tableau and salesforce.com reporting KPIs, to the stakeholders and change champions in Steering Committee meetings, increasing stakeholder participation by 10-15% and adaptation of the newly deployed CRM system and sales by approximately 25%.

Business Analyst, Tech Mahindra Ltd., Hyderabad, India Oct 2012 – Jul 2014

Performed requirements gathering in JAD sessions, gap analysis, formulating user stories and scenarios for performance testing and prepared test plans, ensuring that requirements of clients are in place and by performing regression testing.

Worked over bridge calls among the downstream and upstream systems, the business users, SMEs and production teams for flawless deployments thus reducing delivery timeframe. Created reports using SSRS. Mentored new associates.

Role: Database Analyst Nov 2010 – Oct 2012

Implemented the change requests in Microsoft SQL 2008/12 using SQL queries, joins, and sub queries. Created and modified database tables, stored procedures, cursors, triggers etc. Participated in database and server maintenance: Jobs monitoring, Backup and Space Management, Resource Utilization, Replication, Log-Shipping etc.

Worked on data transformation, extraction, loading using SSIS, developing, deploying SSAS cubes and writing MDX queries; generating crystal and SSRS reports; worked extensively in Microsoft SQL Server Management Studio, resolving issues/bugs using SQL Server Profiler.

TECHNICAL SKILLS AND CERTIFICATIONS

Analysis & Reporting: SSRS, SSIS, SSAS; Tableau; Salesforce.com; SAP NetWeaver 7.40, SAP Business Explorer, WEKA; SAS Enterprise Guide 6.1, SAS Studio; RStudio, Spyder, EViews8, NodeXL, MS Excel, MS Visio

Programming and Database: C, C++, C#, Java, TSQL, Python, R, Gherkin, .NET 3.5/4.0, WPF, WCF, AJAX, Silverlight, HTML, SQL Server 2008/2008 R2/ 2012, Oracle 9i/10g, MS Access, Big Data, Hadoop

Other Tools: SAP Business Warehouse, Visual Studio 2010 ultimate, MS Project 2010, MS PowerPoint, Jira, Kanban

Certifications: Lean Six Sigma- Yellow Belt (2014 – Tech Mahindra Ltd), Programming For Everybody (Python)- University of Michigan (2015 - Coursera)

ACADEMIC PROJECTS

Data Mining: to determine Bird Strikes to Aircrafts by applying various data mining algorithms

Business Intelligence: Analyzed SAP BW Info Cube to discover commodity aspects of company data.

Data Science: Analyzed the impact of rating, reviews and check-in’s by customers on business.

Business and Economic forecasting: forecast for potential investors of Malaysian Housing Market depending on the trend in data collected for a decade.

LEADERSHIP EXPERIENCE & ORGANIZATIONS

Phi Kappa Phi Honor Society: Membership is for the top 10% of graduate students.

Beta Gamma Sigma Honor Society: Membership is for the upper 20% of graduate students.

Association of Information Technology Professionals (AITP), University of Texas, Arlington Student Chapter

Received “Pat on Back” certificates by Managers thrice and “Star Performer” award by Managers for outstanding work driving 4 internal projects, contributing to 25% increase in Microsoft’s revenue in FY 2011-12 and 2012-2013 in Tech Mahindra.