GLORIA J. CARDINAUX

**** ***** *** ******, **********, CA 90640 323-***-**** acuxjh@r.postjobfree.com

DETAIL ORIENTED ADMINISTRATOR

Detail oriented Office Administrator seeking challenging position with room for advancement. 15+ years experience in office and dock operations including accounts payable and accounts receivable. Highly proficient in computer applications.

SKILLS

Microsoft Access Payroll

Microsoft Power point Import/Export documentation

Microsoft Word Human Resource/Benefits Coordination

Microsoft Excel G/L Accounting

Typing Speed: 55 W.P.M. Detail Oriented

10-Key by touch Accounts Receivable/ Accounts Payable

AS-400 billing system Trained in ISO work instruction creation

Rate quotes LXE and Symbol Scan Gun Operations

15 years experience in cross-dock operations Customer Service oriented

Certified in hazardous material handling

and documentation

WORK EXPERIENCE

WILLIAMS SCOTSMAN, INC.

12/06-Present SERVICE COORDINATOR

Input and schedule all service calls of mobile offices and classrooms. Dispatch service techs to jobs. Update all calls in service order management system. Get quotes from subcontractors for work outside of our scope of work. Write purchase orders for subs. Prepare daily spreadsheets for corporate detailing hours worked on each trailer or classroom per employee. Request inspections and follow up for classrooms and trailers sold to LAUSD. Write quotes for customers with miscellaneous work requests for trailers on rent. Answer all service phone calls. Support transportation department. Support front desk. Assist Service Manager and Assistant Service Manager on various projects. Prepare work orders and pull license and registration for all get ready requests. Follow up with customers on all service calls.

TOTAL TRANSPORTATION SERVICES, INC.

12/04-05/06 CUSTOMER SERVICE REPRESENTATIVE

Prepared daily, weekly, and monthly service reports for customers. Answered phone calls. Obtained proof of delivery documents for customers upon request. Aided dispatch in securing pick-ups. Aided accounting department with various tasks when needed.

NYK LOGISTICS (SOURCE ONE STAFFING)

9/03 – 12/03 ADMINISTRATIVE SUPERVISOR

Oversee all office personnel. Responsible for creating daily production reports for our customer. Maintained all equipment and supply inventories. Cross-trained office personnel on all desks in order to gain customer confidence.

USF DISTRIBUTION SERVICES, INC. (AKA SAM’S CLUB DISTRIBUTION CENTER)

9/97 – 9/03 ADMINISTRATIVE MANAGER

Oversee all office personnel. Responsible for payroll and all human resource tasks for 60+ employees. Prioritization of office tasks and delegate support personnel accordingly. Handle NT Administration for our service center. Run archive and logical back up for entire computer system. Processing of all invoices for payment and data entry of expenses. Responsible for maintaining all equipment and supply inventories. Maintain and publish emergency phones list to include cell phones and pagers. Create and implement operational procedures for office and dock.

6/96 - 9/97 MERCHANDISE COORDINATOR

Primary responsibilities included determining freight to be processed for loose freight distribution. Decide if product is to be received if damaged or if paperwork is incorrect. Ensure separation of product according to Clubs being serviced by loose freight verifiers. Resolve all discrepancies with inbound merchandise.

9/94 - 6/96 CLUB SERVICES REPRESENTATIVE

Primary responsibilities included Compiling discrepancy recap and supporting documentation on a weekly basis. Communicating with Clubs about issues via telephone or e-mail. Maintain a log of Club calls made to the distribution center concerning issues and research any discrepancies found. File claims against vendors for concealed damages, shortages and process club claims to verify accuracy.

2/94 - 9/94 REPORT CLERK

Primary responsibilities included creating and printing daily billed trailer recap. Prepare and send daily reports to G.O. via Internet. Complete daily load release sheets for carriers with trailer numbers, club numbers and appointment time. Create booking manifest for containers shipped overseas. Answer phones and forward calls to appropriate personnel. Misc. filing as needed.

CALIFORNIA COMMON CARRIERS

GENERAL OFFICE

5/92 - 2/94 Primary responsibilities included rating and billing all freight pick-ups. Taking calls for pick-ups from customers and dispatching drivers. Answer phones and forward calls to appropriate personnel. Run all computer back-ups. Process all payables for payment. Process all receivables. Reconcile petty cash receipts. Filing as needed. Process sales quotes to customers.

REFERENCES

Available upon request.

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