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Customer Service Representative

Location:
Quezon City, NCR, Philippines
Salary:
20,000.00
Posted:
May 24, 2016

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Resume:

Eleine S. Catubag

#** * ****** **. ***. Lucia Novaliches Quezon City

acuxi6@r.postjobfree.com

Cell. No.: +639**-*******

Objective:

•To obtain a challenging job that would develop my administrative, office management, technical, and interpersonal skills. Highly Motivated, Goal Oriented, Extremely Adaptable, Professional seeking a position where I can best utilize skills, and experience.

Job Experiences:

Worked as a Customer Service Representative in RSG Flawless Beauty and Skin Ph

•Effectively manage incoming calls .

•Respond to customers’ enquiries and feedbacks, with prompt action and excellent service.

•Guide Customer through a solution or walk-through of products and features.

•Coordinate customer orders, monitor and ensure smooth operation

•Maintain and enhance good working relationship with customers.

Worked as an Account Executive in Chase Technologies Corporation from November 2012.

•Oversaw day-to-day sales operations to ensure that sales quotas were met or exceeded.

•Handles and resolve more complex customer requests or complaints.

•Manages daily activities of the operational sales support function.

•Preparation of monthly reports including collection, and pending orders that not yet serve to client.

Worked as a Technical Support and Collection assistant in Track Star GPS from August 2012 to November 2012.

•Monitoring of defective modem unit.

•Daily report for each clients location.

•Reporting and presenting for credit and collection. On the Job Training

•On the job training in Philippine National Police in I.T. Department from December 2011 to March 2012.

•On the job training in Global Fusion Inc in I.T. Department from January 2010 to March 2010.

Knowledge of

•MS office, Excel, Power Point, Access

•Digital and Logic Circuits

•Integrated Application Software

•Computer Maintenance and Operation

•Database Management System with application

•Web Development

•Computer Networking Design

•Computer graphics with multimedia

•In programming languages basic knowledge with;

(Visual Basic, C++, MySQL and SQLyog, Java)

Academic Qualification:

Polytechnic University of the Philippines

Completed Diploma in Information Communication Management Technology from 2009 to May 2012.

•Attending Seminars TESDA and TECH TUTOR 2

•Completed High school at Sta. Lucia High School, in year 2009.

•Finished Elementary Education at San Gabriel Elementary School.

Personal data:

•Sex: Female

•Date of Birth: August 30, 1992

•Marital Status: Single

•Nationality: Filipino

•Age: 22

References:

•Jenefer Ferrer

Tester

Smart (Makati)

Contact No: 091*-*******

•Natividad Taduan

PUP Professor

Sta. Mesa Manila

Contact No: 7169284

•Alexandra Avila

Office Clerk

Air 21

Pasay City

Contact No: 093********

I declare that the above information is true to the best of my knowledge and belief.

Eleine S. Catubag

Applicant



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