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Customer Service Manager

Location:
Park Forest, IL
Posted:
May 24, 2016

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Resume:

Joyce Thomas

***** ***** **

Markham, Il *****

acuxg5@r.postjobfree.com

312-***-****

Joy, is a high caliber professional who is able to develop relationships, organize meetings and manage people with professionalism with a focus toward quality and excellent customer service. Joy knows what is most important and what needs to be done. She takes charge, gets the job done and follow through with details. Organizational Skills:

• Licensed Real Estate Broker/Property Manager

•Able to perform multiple tasks at once with effective skills in organizing and planning.

•Goal oriented, Ambitious and Able to work under minimal supervision.

•Computer Skills:

•Proficient in Microsoft, including Word, Excel, Property Management software Yardi, LeasingPAD and PropertyWare.

•Employment History:

iCandy Realty, Mokena, IL 08/2015-Present

Broker/Leasing Agent - Outstanding ability to market homes in the local community by

Utilizing a proven successful marketing plan. Strong negotiator for buyer and seller.

Provide virtual tours on websites of homes providing additional exposure. Implement creative sales strategies, Ensure all terms of contract are met prior to closing.

Manage Chicago INC, Chicago, IL 10/2012-07/2015

Broker/Property Manager– servicing Banks to protect their acquired Assets. Multi-site Asset Manager servicing residential, multi-family and commercial properties. Manage REO assets and receivership properties for Banks. Strong knowledge of property management software. Market researcher, Conduct weekly Site Inspections. Prospect for new clients and leads, Lease rental units, successful closed 40+ transactions in the past 12 months Work with buyers and sellers, able to understand and write contracts, manage portfolio for owners/investors, collects rents, send notices to renters and owners, interview and screen possible tenants, and verify relevant material, Follow-up daily/weekly with prospects for key decisions. Maintain an active database of clients and leads.

Local 73, SEIU, Chicago, IL 01/08-11/2012

Union organizer – Organize new membership. Establish contact with potential members, organize and run meetings, identify and develop rank and file leadership. Conduct initial research. Lead campaigns. Work on political and community issues, and professional issues. Develop relationships with community and political allies. Work on first contract campaigns.

Education:

Governors State University, 2012- Business Administration

Designations:

ABR-2014, Certificate of completion, 2016- Essentials of Property Management



Contact this candidate