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Customer Service, Management, Help Desk, Web Development

Location:
Charlotte, NC
Salary:
35,000
Posted:
May 24, 2016

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Resume:

CHRISTOPHER MEDLIN

***** ******* *** *, ********, NC 28104

Home: 704-***-****

acuxcp@r.postjobfree.com

www.christophermedlin.com

PROFESSIONAL PROFILE

High-energy, confident and professional with an infectious enthusiasm for technology. Strong work ethic and willing and fast learner. Consistency, dependability and efficiency are my top priorities. It is always my goal to exceed any expectations or requirements I am faced with.

QUALIFICATIONS

EXPERIENCE

IVERIFY SECURITY 08/2014 to Current

Charlotte, NC

Team Lead

Job duties:

Management

o Motivate and Direct over 20 employees

o Fast-Paced Problem Solving

o Development of individual employees.

Proprietary Reporting

o Collecting Data and Generating Productivity Reports o Review, Create, and Update Service Tickets via Sedona and Insight

Remote Monitoring

o Utilizing Several DVR Systems to Monitor Multiple Locations for Security Purposes. o Maintain and Troubleshoot Several Different Applications and Desktops o Utilization of Web-based IP Call System called Cosmo Utilize multitasking and attention to detail as well as communication skills to effectively ensure safety and security. Wrote a technical guide for upper management

Presented several innovative project and ideas to upper management Received First Promotion within 3 Month.

Helped Troubleshoot New Proprietary Web-Based Call System 9ROUND 11/2013 to 08/2014

Head Fitness Trainer

Job duties:

Customer Service

o Membership Sales

o Personal Training

o Member Account Resolutions

Data Entry

o Maintain and Update Existing Client Profiles via Access Database o Electronic Payment Entry

Increased Sales by 13%

Promoted to Head Trainer

Strong Communication Skills

Intermediate Level Programming (HTML, CSS,

Javascript, jQuery, MySQL, Bootstrap and Foundation

)

Working with Large Databases query similar to SQL and MS Access

Proficiency with MS Office Applications

EDUCATION

HIGH SCHOOL DIPLOMA 2008

Ardrey Kell High School, Charlotte, NC, US

IN PROGRESS: Web/Software Development

CPCC, Charlotte, NC, US

Minor in Psychology

AFFILIATIONS

Codecademy: Educational Program for Front End Web Development as well as Data Base Programming. (HTML, CSS, Javascript and Ruby)

Comp TIA: Basic Computer Hardware Certification Program Habitat for Humanity



Contact this candidate