Cornelia English-Harris

*** ********** ***** ******, ******* 30265 I (H)(770) 304-9861I I (C)(404) acuxc4@r.postjobfree.com

Professional Summary

Proficient in Knowledge And Facilitation of Financial Management. Savvy with standard concepts, practice, and procedures within the content area. Vast knowledge of most collection software and networking. Relies on experience and judgment to accomplish goals. Excellent motivator and communicator amongst employees. Supervise a staff of three employees. Goal orientated self-starter and Cognizant/compliance with state collection’s bi-log. Performance Achieved consistent lower default rate annually. Prepare bad debt accounts to collection agencies and attorney for farther recourse. Post payments, skip trace, rework accounts, prepare and balance month end reports. Collect on past due Home Equity, Business, Commercial, Personal, credit cards, Car loans,unsecured, secured and Real Estate loans. 2001-2005 Bachelor of Science in Business Administration & Major in Business Management, Almeda University

Skills

Customer Service Debt Collections Manager Default Prevention Bankruptcy Ship Tracing Fair Debt Collections

Work History

INL leasing 01/2015 to present Collection Management – Atlanta, Georgia

Collect on Past due invoices, call and e-mail customers, research payments and analyze payment history, e-mail and send out copies of invoices, tracked progress and updated upper management as necessary,

Bank Officer Manager of Collections & Recovery 12/2010 to 6/2015 Capital City Bank & Trust Company – Atlanta, Georgia

Collect on Past due Commercial, Business, Secured,Unsecured, Personal & Home Equality loans, Handle Bankruptcy, Repossessions, Car loans and sale, fraudulent Checks, post payments, prepare accounts to be assigned for outside collection agencies or attorney, Attend Court, update spread sheets, skip trace, maintain time sheet, research payments and analyze payment history and supervise,Assigned tasks to Attorney, staffed projects, tracked progress and updated mangers & upper management and clients as necessary

Collection Management 10/2007 to 04/2010

Drive Time Cars- Douglasville, Ga

Collect on past due car loans, modify loans, skip trace

Collector 05/2007 to 10/2007

Asset Collections- Atlanta, Ga

Collect on past due third party loans.

Default Manager 07/2005 to 09/2006

Herzing College- Atlanta,Ga

Managed and balance Cohort Default rate for three schools, prepare defaulted loans to be assigned to Department of Education, Post payments; Collect on Past due student loans.

Senior Loan Recovery Collector 05/1984 to 07/2005

Citizens Trust Bank

Balance Month End Reports, weekly and daily reports, collect on past due Home Equity, Personal, Business, Commercial, Credit Cards,Secured,Unsecured, Car Loans, prepare accounts to be assigned to collection agencies and attorney.

Education

Bachelor of Science: Business Administration & Major in Business Management 2005

Almeda University-