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Customer Service Manager

Location:
Kissimmee, FL
Posted:
May 25, 2016

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Resume:

Norma Clotaire-Cerisier

*** ******* **** *******, ** 19044

267-***-**** acux97@r.postjobfree.com

To Whom It May Concern:

If you are searching for a hard working individual with a record for managing multiple tasks without compromising to quality, search no more. Enclosed, please find my resume for the position you have available.

I offer superior time management and organizational skills and have been recognized for my strong work ethic, exceeding expectations and my commitment to success. I thoroughly enjoy being in an environment dedicated to helping others, and I believe that those experiences coupled with my ability to learn make me the perfect candidate for any opportunity.

My objectives are professional with superior and consistent experience in the customer service skills, with hand-on technical knowledge, strong work ethic and attention to details. I have a self-starter ability to maintain professionalism at all times, and to use discretion when handling confidential information. I am also a team player with strong analytical, excellent interpersonal and organizational skills looking to broaden my experience in the management field, and more forward with new job opportunities.

Thank you for your time and professional courtesy in reviewing the enclosed resume! I look forward to hearing from you.

Sincerely,

Norma Clotaire- Cerisier

Norma Clotaire-Cerisier

310 Sawmill Lane Horsham, PA 19044

267-***-**** acux97@r.postjobfree.com

Experiences

08/03/14

PRIORITY TRANS., INC. (UBER)

7801 Cheltenham Avenue Glenside, PA 19038 267-***-****

Black Car Driver

Driver

Customer service

Short and Long distance trips

01/2010- 09/2014

G AND N FUN LEARNING DAY CARE, INC. (Relocate)

6520 Rising Sun Ave. Philadelphia, PA 19111 267-***-****

Operator/ Manager

Conduct interviews with interested parents for enrollment.

Hire and supervise new staff.

Solve problems that may exist within the facility.

Organize learning curriculum for children attending the facility.

Set up schedule for employees and vacation.

Communicate with parents, employees, state officials.

Responsible for calling in payrolls and manage the financial expenses.

Office inventory.

Filling.

Answering telephone calls.

Greed Existing and potential customers.

Transportation (Drop off and pick up from students from school).

01/2013- 04/2013

TUTTLE LEGAL

317 E. Broad Street Souderton, PA 18964 (215) 723- 7969

Paralegal/Externship

Assist the lawyer with all legal paper works.

Greed new clients.

Interview new clients.

Filling

Making phone calls to existing clients gathering missing information.

Answering phone calls.

Legal research.

File for complaints.

Work on home modifications.

Litigations.

Preparation of Deeds.

Immigration paperwork.

Maintain confidentiality.

03/2008- 10/2010

CRESTVIEW HEALTH CENTER

262 Toll Gate Rd. Langhorne, Pennsylvania 19047 (215) 968- 4650

Patient Care or (CNA)

Assist patients with their daily activities

(Bathing, food feeding, dressing, walking).

Making sure patients are safe getting to and out of bed.

Accompany patients to their doctor’s appointment.

Report any changes that may have appear different.

Responsible for filing the patients’ daily chart.

Take blood pressure.

Assist or administer medication.

Maintain confidentiality.

EDUCATION

09/2011- Present

Manor College, Jenkintown, PA (86 credits)

02/1993- 02/1997

George Wingate High School, Brooklyn, NY (Diploma)

SKILLS AND ACHIEVEMENTS

Health Certificate of Training completion: Delaware Valley Academy (Dental Assistant)

License of Training completion: Crestview Center (Nursing Aid/CNA)

Languages: Fluent in English, French and Creole

Reference: Available upon request.



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