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Customer Service Manager

Location:
Munster, IN
Posted:
May 25, 2016

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Resume:

Desiree Jackson

****-***** ****** *** * Hammond, In 46323

acux8m@r.postjobfree.com - 219-***-****

Seeking to obtain the Receptionist position within a customer focused environment

Experience

Educational Aide/Support Staff

School City of Hammond

Hammond, IN

September 2007 to Present-504 Aide for teacher with hearing loss. Responsible for classroom management, working with students one on one or small group intervention. Substitute teach when needed.

Secretary

Adecco

Lexington, KY

July 2004 to June 2006- Contract assignment at Cabinet for Family and Children Services as Secretary and Switchboard operator for case managers working on cases. Process paperwork for correct case manager, filing, and process referrals for food baskets. Abide by confidentiality laws. Handle postage and mailing machine for outgoing mail.

Child Care Assistant

Tots Landing

-Lexington, KY

February 2004 to November 2004 - Supervise the safety of children during indoor/outdoor recreation. Assist lead teacher with increasing toddlers’ mental, physical, and emotional abilities through learning. Assist with transitioning kids through age change phases. Participate in mandatory ongoing training.

Job Coach

School City of Hammond

Hammond, IN

November 1999 to June 2001- Work one on one with special education student on various assignments with instruction and assistance. Assist student to learn task and completion of task with verbal cues. Learned sign language to communicate with student. Help to increase basic daily living skills awareness.

Education

BA in Interdisciplinary Studies

Governors State University - University Park, IL 2015 to 2017

Human Services

Purdue University Calumet - Hammond, IN August 2007 to June 2010

Diploma in General Studies

Hammond High School - Hammond, IN 1992 to 1994

Skills

Ability to engage students in studies, diffuse situations with positive environment, ability to work with a team or individual

Additional Information

Skills Ability to work in a fast paced environment, organization for office management, cash handling, customer service, general office procedures. Word, Outlook, PowerPoint, Excel



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