Patricia A. Yasparro **** Central Drive South, East Meadow, New York 11554
Phone 516-***-**** Cell Phone 516-***-****
acux7p@r.postjobfree.com
SUMMARY
Increased revenue and productivity of the legal collection department while facilitating workflow. Extensive team leadership and personnel development skills. Exceptional relationship building skills, able to lead, train and motivate staff to perform at peak levels
EMPLOYMENT
COMPLIANCE MANAGER MAY 2014 – APR. 2016
LEGAL DEPARTMENT MANAGER NOV. 2011 – APR. 2016
BANKRUPTCY PARALEGAL JAN. 2007 – NOV. 2011
Condor Capital Corp. HAUPPAUGE, NEW YORK
● Instrumental in design and implementation of a complete Compliance Management System, inclusive of preparing best practice guidelines for all departments (underwriting, funding, customer service and legal).
Responsible for ensuring compliance with applicable Federal and State mandated laws (TILA,
ECOA, FCRA, FDCPA, E-SIGN, ETC).
● Reviewed regulatory guidelines and topics to ensure compliance-instituted new procedures and
guidelines within various departments along with training of staff.
● Worked with company Controller on all compliance issues, State licensing and State audits.
Prepared and reviewed all requested information.
● Responded to all complaints received directly from consumers, State Regulators (New York
State Department of Financial Services, CFPB and State Attorney Generals), Responsible for
complaint tracking system-assigned level of complaint to determine if CEO/Board of Directors
should be notified.
Analyzed all complaints to determine patterns which could lead to violations in specific areas.
● Maintained management position of the Legal Department. While overseeing staff in all
collection procedures increased revenue over 20% in the first four years.
Ensured proper credit reporting-investigating disputes and taking the necessary steps to
correct discrepancies.
● Utilize analytical skills to determine if outside counsel/collection agencies are performing
to acceptable standards within company goals.
Approve all settlement offers to ensure compliance with company guidelines or approve
overrides if feasible.
● Overseeing all Bankruptcy related matters to ensure Proofs of Claim and Reaffirmation
Agreements are properly prepared and filed within the Court deadlines.
Review Motions to Redeem and Motions to Value Collateral to determine proper value of vehicle
(GALVES AND NADA).
Prepare and forward to outside counsel Objections to Confirmation and/or Motions for Relief.
Follow up case status for Discharge or Dismissal notices to determine proper disposition of
account.
Prepare weekly and monthly statistical reports for management to determine funds collected on
terminated loans
BANKRUPTCY PARALEGAL Nov. 2006 – JAN. 2007
Rosicki, Rosicki & Associates, P.C. Plainview, New York
BANKRUPTCY PARALEGAL March 1995 – Oct 2006
Roach & Manniello, P.C. SYOSSET, NEW YORK
EDUCATION
Adelphi University Garden City, New York
Paralegal Certificate 1994
Bachelor of Science – Magna Cum Laude 1997
Consumer Credit Compliance Certification Program 2014
(Curriculum Developed by Hudson Cook, LLP)