Teresa D Johnson

*** ******** ******

West Orange, NJ 07052

Cell: 862-***-****

Email: acux6s@r.postjobfree.com

Summary

PROFILE : General Clerical & Customer Service Professional with over 10 years of diversified experience as a Customer Service Imaging Associate, Document Center Representative and as a Senior Accounting Clerk providing professional customer care. Recognized by superiors for being dependable, dedicated, and able to work independently and in a team environment. Willing to take on extra responsibilities.

SKILLS:

NHA Certified Medical Administrative Assistant,CPR AED Certified, MediSoft, Lytec, Risk Management, Medical Terminology, Insurance Claims Follow-Up, HIPPA Compliance, Billing and Coding with EHR, MS Office Suite, 10 Key, Kofax imaging system, Customer service-oriented, Data-Entry, Filing and data archiving, Invoice processing, Administrative support specialist, Professional phone etiquette, Flexible Accurate and detailed, Works well under pressure.

Experience:

Rite Aid, West Orange, NJ 10/ 2014 to 12/2015

Customer Service

• Merchandising

• Update and maintain product inventory

• Prepare the store for price changes

• Provided friendly, courteous service to all customers

• Ability to stock merchandise on shelves, counters and racks

• Knowledge of coding and pricing of items

• Skilled in handling cash with cashiering experience.

Pitney Bowes/Goldman Sachs, New York, NY 04/ 2011 to 10/ 2012

Customer Service Imaging Associate

• Prepped hard copies for scanning.

• Indexed documents to be archived.

• Maintain files for secure storage.

• Utilized Lims legal system for confidential documents.

• Handle invoices .Customer service and clients inquires.

S.B.L.I. USA Mutual Life Insurance Company, New York. NY 11/ 2005 to 06/ 2010

Document Center Representative

• Opened and properly distributed incoming mail.

• Scanned new business applications into organization's computer system.

• Utilized MS office Suite and Zebra bar code system computer software.

• Archived hard copy documentation utilizing image system for retention with over 99% accuracy.

• Prepared daily, weekly and monthly reports for Management Staff members.

• Fulfilled new application request via Agents emails.

• Assisted office personnel with other related procedures when required.

The Grand Union Company, Wayne, NJ 01/ 1988 to 07/ 2001

Senior Accounting Clerk

• Handled invoices, customer service, vendor inquires regarding A/P- A/R.

• Ensured accuracy of pharmacy deposits and coding for 110 stores.

• Verified and reconciled total weekly receipts of cash and sales.

• Assured that all store employee payroll documentation was accurate before submission to payroll

department.

• Categorized and posted manufactures grocery coupons to generate invoice to obtain reimbursement.

Education

1980 Saint Vincent's Academy Girls High School, NJ High School Diploma

Academy of Allied Health Science, Newark, NJ Major: CMAA with EHR 09/ 2014 –02/ .2015

References: Available upon request

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