Marlene Rodenbaugh

** ****** ****

Levittown, PA 19055

Cell 609-***-**** Home 215-***-****

SKILLS

Professional and courteous customer service skills

Strong multi-tasking abilities

General knowledge of Microsoft Office programs

Fully proficient in all secretarial work

EXPERIENCE

Amazon

50 New Canton Way

Robbinsville, NJ

Packing individual materials and multi packages going to one address

Packing vendor returns

Picking damages and grading them for re-sale if possible

Re-Bin putting merchandise in the correct bid for mailing

Packing individual packages

Shop-Rite of Yardley

August 2015 to March 2016

Worked in the deli slicing meats

Adecco Temp Services

September 2013 to present

PSAT – Preliminary Scholastic Aptitude Test

oResolved test responses

oPrepared paperwork for release of scores to districts

oManual data entry of all email addresses

Siemens Scholarship

oOpen and sorted mail

oPrepared packages for committee review for scholarship decisions

State of NJ, Civil Service Commission

Administrative Assistant 1

2001 to 2013 retirement

Answered incoming telephone inquiries in a professional and accurate manner to ensure that the customers’ issues/complaints were addressed.

Acted as principal assistant on administrative matters.

Multi-tasked when the need arose by continuing current work when unexpectedly interrupted.

Performed multifaceted general office support; including clerical work, internal reporting systems, forms, space, office equipment, and suggests methods for office improvement.

Researched problems and made recommendation for solutions via e-mail or verbally.

Responded to requests from the public either by telephone or in writing concerning various aspects of the job.

Assisted in the coordination of various office operations including clerical work, internal reporting systems, forms, space, office equipment, and suggests methods for office improvement.

Reviewed and prepared routine correspondence.

Created training manuals for use by other employees as well as other agencies.

Other titles held through State of NJ, Civil Service Commission:

Administrative Assistant 2 1999-2001

Administrative Assistant 3 1994-1999

Technical Assistant 1 1988-1994

Technical Assistant 2 1986-1988

Technical Assistant 3 1984-1986

Principal Clerk Typist 1982-1984

Senior Clerk Typist 1982-1982

Clerk Typist 1981-1982

EDUCATION

Mercer County Community College

o Associate’s degree in General Business

Service, head cashier at a pharmacy, head cashier at CVS

In addition during my 31.8 years of dedication to the State of New Jersey I have held various part-time jobs such as pharmacy technician, office cleaning, nursing home laundry, cashiering at fast food establishments, Wal-mart, Princeton Remote Encoding Center for the United States Postal Service, head cashier at a pharmacy, head cashier at CVS

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