Customer Service Manager
Resume:
Sherron Bey
**** ***** ***** ******** ****, In **360 708-***-**** acux4x@r.postjobfree.com
I firmly believe that I meet all the essential criteria for the role. I am confident that I can make an effective and useful contribution to your operations by using my skills to implement quality standards, identify new opportunities for growth and find new revenue opportunities. What really set me apart from everyone else is my ability to make things happen and my deep understanding of the commercial realities that affect organizations like yours. My aim right now is to further an already successful career by joining a company like yours and securing a position that matches my extensive qualifications, experiences and competencies. My salary requirements are negotiable.
Sherron Bey
3203 Salem Court Michigan City, In 46360 708-***-**** acux4x@r.postjobfree.com
Objective
To obtain a career that will allow me to utilize my skills and education.
Skills Profile
Certified Medical Biller and Coder
Account Management
AR/AP
Collections
EMPLOYMENT HISTORY
Franciscan Working Well, Michigan City, Indiana 05/13-present
Biller/Collections
Manage Patient Account for 3 Regions
Resolve both Patient and Business Account Concerns via telephone/correspondence
Post Patient and Business Payment and Adjustments
Collection/Skip Tracing Patient and Business Accounts
Assist with all Billing functions
Franciscan St. Anthony Health, Michigan City, Indiana 06/11-present (PRN)
Registrar
Performs all functions of the registration process while providing quality customer service.
EPIC Super user for A.D.T application of the Patient Access Department.
Work very closely with the Registration Specialist to streamline and improve the admissions process and for maintaining good customer satisfaction.
Troubles shoot the EPIC ADT registration application for all system issues.
Ensure coded procedures and diagnosis meet medical necessity requirements.
Fas-Pak Corporation, Michigan City, Indiana 06/10-06/11
Quality Control Specialist
Inspect high speed state of the art automatic filling lines.
Inspect overall appearance of product
Ensure container and packaging coded correctly.
Document inspection findings.
Assist line staff as needed.
North Central Community Action Agency, Michigan City, Indiana 10/05-09/08
Transitional Housing Manager and Family Development Specialist
Certified Housing Inspector for Housing Choice Program (formally Section 8)
Certified Family Development Specialist for Transitional Housing Program
Screen client to ensure they meet eligibility criteria
Attend Conferences, Meetings, and Continuing Education requirements
EDUCATION
Illinois Department of Health and Human Services, Hazel Crest, Illinois, June 2002
Certified Billing and Coding Specialist
University of St. Francis, Crown Point, Indiana August 2012
Medical Terminology update
Sherron Bey
3203 Salem Court Michigan City, In 46360 708-***-**** acux4x@r.postjobfree.com
References
Kenya Veasy-Franciscan St. Anthony Hospital
System Specialist
Carmelene Davis-North Central Community Action Agency
Client Assistant Manager
Sonja Lenoir-North Central Community Action Agency
Administrative Specialist/Human Resources
Contact this candidate