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Office Management

Location:
Townsend, MA
Posted:
May 25, 2016

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Resume:

Facilities, Security Operations & Project Management

Consummate, collaborative leader skilled in managing Operations and Information Technology with expertise in Real Estate and Facilities Management, Office Interior Construction Management, Business Continuity Planning, Archived Records Management, Team Development, and Contract Negotiation.

EDUCATION Business/Law

Lowell University

EXPERIENCE

Director, Office Operations, Facilities & Security 1975-Present

AECOM Technology Corp. (formerly ERT and ENSR), Northeast Region

Project and Operations Management:

Responsible for the project management and coordination of the consolidation of 3 downtown Boston and upper Metro-West offices; 340 employees, totaling 155,500 rentable square feet (rsf), into a new 92,800 rsf Class A Chelmsford office location.

oPresented data to executive management regarding cost implications of the consolidation of these future cost savings associated with reduced square footage.

Responsible for managing Office Services Support in eight New England District office locations, totaling 342,000 rsf with an annual Facilities and Operations budget of $18MM.

Responsible for managing 18 AECOM Northeast Region office locations, totaling just under one million rentable square feet with an annual Facilities and Office Operations budget of $38.2MM

o Supervised Facilities and Administration Staff consisting of fourteen employees and spearheaded Green office initiative.

oManaged reprographics equipment and services consolidation initiative, resulting in 18% annual cost savings across Northeast Region, a $600,000 annual savings.

Project Manager for Boston area office consolidation initiative; responsible for managing expansion and renovation of downtown Boston office

oCoordinated interior office build-out and renovation of 47,486 rsf, decommissioning of two downtown locations, totaling 13,500 rsf.

Assisted in the development of a Business Continuity Plan for AECOM Corporate North America

oParticipated on the AECOM North America Business Continuity Team; preparing for events and responding to events impacting business operations.

oServed as Regional Business Continuity Coordinator.

Responsible for providing strategic and operational oversight and overall coordination in developing and implementing corporate wide procedures for procurement/acquisition of supplies and services while providing high quality, efficient and cost-effective service to the organization.

oEnsured legal, ethical and sound business practices through the establishment of corporate policies, procedures and enforcing adherence to them.

oWorked strategically with business units across the organization to identify, analyze, decide and implement best practices, expense management initiatives and compliance related to facilities management.

oManaged and negotiated company lease agreements relating to office real estate, computer hardware, office equipment, and company fleet vehicles.

oChaired the Corporate Wireless Equipment Standards Committee as well as the Corporate Office Equipment Standards Committee.

Responsible for implementing and managing Margin Improvement Programs, with target savings of $900K annually in the areas of computer hardware, office supplies, office equipment, and wireless communications.

oParticipated on the AECOM Margin Improvement Discovery Team, consisting of AECOM Procurement and AECOM IT, to identify current contracts and annual costs for computer hardware, office equipment, office supplies, and wireless cell phones.

oAssisted AECOM Procurement in the negotiation of national contracts for this equipment in order to lower annual operating costs.

oAuthored Wireless Device Usage Policy for ENSR AECOM, which was adopted by AECOM corporate and became the AECOM National Wireless Cell Phone and Blackberry Use Policy.

oManaged the implementation and coordination of a centralized telecom procurement and bill management service for ENSR AECOM Wireless Cell Phones and Blackberries, which resulted in a 20% reduction of annual wireless operating costs.

oAssisted Corporate Procurement in implementing the same telecom management model across all operating companies for over 3000 wireless devices.

Responsible for coordinating the construction of two 500-square-feet, High Definition Video Conferencing Facilities, one in Boston, Chelmsford, Providence, and Rocky Hill NY using Cisco’s Telepresence Technology.

Facilities Security Management:

Maintained all Security for all USA Offices and develop an Emergency Plan for each Office

oWorked with IT to maintain a Security plan for all IT activities.

oMaintained all Fire and emergency equipment (supersession systems), pre-activation systems and Security System for the Northeast Region

oMaintained a secure environment for HR and manager when downsizing (RIF’s)

Acted as Facilities Security Officer (FSO) for DoD and DoE; managing security clearances and Department of Navy State side for AECOM

oSupervised and directed security measures necessary for implementing applicable requirements in different projects

oPrepared and implemented security plans and procedures aligned with the company security policy.

oManaged all day-to-day operations in New England area.

oCoordinated all facility repairs and maintenance operations.

oMaintained facility security systems and components in accordance with company regulations

oEnsured safe and healthy environment for all company employees.

oCompleted vulnerability analysis and risk assessments.

oManaged the implementation of physical and logical security controls,

oConducted audits and assessments on the implementation and effectiveness of security controls

oImplemented corrective actions as needed in those aspects related to security

Member of the crises management team responsible for maintaining Business Continuity in case of disasters in East or West coast. Accessible 24/7 weekend and nights for all security issue that may arise in any U.S. state Facility Security

Police Officer 1985-2011

Townsend Police Department, Townsend, MA

Maintain safety and respond to emergency calls for service

Patrol assigned sector and enforce Massachusetts General Laws.

Traffic enforcement details

CERTIFICATIONS/TRAINING

CPR Certified, 2013

Top Secret Training, 2012

Company Ethic’s Certified, 2014

Massachusetts Law 1998

Project Management Training, 2015

Sensitivity Training, 2015

Lean Training Certified, 2015

Iron Mountain lead for NE Region, 2014

Wheels Management Training, 2014

Personal & Professional References – available upon request.



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