Francy E. Chesser

**** ***** ****** *** **** Worth, TX 76116 414-***-**** acux13@r.postjobfree.com

Business Skills

SAP Windows Continuous Improvement Lotus Notes

Oracle – IBS Enterprise Mac Change Leadership Outlook & Office 365

Oracle 11i AS400 Lean + Six Sigma Microsoft Suite

Lawson ERP FACS Training SharePoint

Objective

Proven leader, demonstrates ability to analyze and manage budgets. Strong analytical planning, and forecasting skills. A strategic thinker with the ability to articulate the mission, vision, and strategy and thrive in any environment. Experienced in credit, collections, customer data management, and financial reporting.

Education

MASTER’S OF BUSINESS ADMINISTRATION MAY 2016 ALVERNO COLLEGE

Major: Business Management; Minor: Change Leadership & Continuous Improvement

BACHELOR’S OF BUSINESS MANAGEMENT MAY 2010 ALVERNO COLLEGE

Major: Business Management; Minor: Professional Communications

Professional Experience

MASTER CUSTOMER DATA ANALYST ROCKWELL AUTOMATION MARCH 2016 – CURRENT

Provides financial planning and analysis to support assigned businesses and functions within the Sales, and Global Customer Support & Maintenance (CSM) business.

Works directly with business leaders to provide financial support of strategic initiatives and concepts, improve business processes and financial results.

Highly proficient in SAP.

Design, prototype, implement and support business solutions in support of the Integrated Business Planning processes, along with the detail Demand & Supply Planning processes

Explore and implement continuous improvement opportunities.

Develop and support proper processes to ensure data integrity.

Maintain updated documentation on the business process, report structures and data sources.

Fundamental understanding of process metrics and KPIs.

PROCUREMENT & VENDOR MAINTENANCE SUPERVISOR JOHNSON CONTROLS INC. JULY 2014 – JUNE 2015

Lead a team of Procurement Coordinators ensuring the shared goals of business process team and Procurement department are met.

Managed the procurement coordinator team’s performance through key performance metrics. Works closely with the team to manage and improve our service level, productivity and quality.

Primarily knowledge resource for our vendor maintenance and schedule agreement policies and processes. Is a subject matter expert for all supported toolsets and ERP systems (Oracle, Lawson, SAP/SAC, NxTrend, and Filebound)

Assisted in the development, implementation, and maintenance of policies, systems, methods, and procedures for the effective management and control of the purchasing function to reduce costs including GWS.

Ensured all sources comply with Johnson Controls payment terms and conditions and approves justification for exceptions.

Managed vendor deactivations and duplicates per our processes.

Tracks, measures, and identifies high potential opportunities for supplier consolidation.

Collaborated daily with the purchasing ops team and commodity managers/directors to support our internal customers while developed strong working relationships with internal/external customers and suppliers.

Supports the development of Procurement events such as E-auctions and RFPs by reviewing and analyzing large sets of item level spend data.

Researches, identify and categorize products for various commodities.

Extract, review and consolidate drawings and specifications from multiple Engineering databases that support various Lines of Businesses (LOB).

Integrated and harmonized master data files from multiple sources using Microsoft Excel, Access and SharePoint.

ACCOUNTS RECEIVABLE COORDINATOR JOHNSON CONTROLS INC. MAY 2013 – JULY 2014

Demonstrated written and oral communications while entering information into GetPaid, AOMS, SP Central and NexGen systems while managing direct reports and projects to achieve department goals in accordance with company policies and practices.

Managed accounts receivable portfolio for assigned branches; plus disputed, customers ensuring customers are contacted in a timely manner, making sure all customers have their invoices.

Determined reasons for delinquency with appropriate internal and/or external customers to resolve open issues.

Analyzed and resolves unusual problems by determining alternate solutions and providing insights to financial processes. Improves the work flow process.

Followed established procedures and guidelines, sets-up and maintains 3rd party customer accounts, suppliers, or employee information.

Responsible for specific account reconciliation, detailed intercompany reporting and processing, verification of credit references and processes waivers.

Processed credit card payments, CHAX, and check by phone payments.

COLLECTIONS SUPERVISOR VANRU CREDIT CORPORATION JULY 2008-MAY 2013; JUNE 2015-DECEMBER 2015

Managed a team of 20-25 collectors in various departments including U.S. Dept. of Education, Sallie Mae, and Michigan Guaranteed Student Loans.

Analyzed and developed strategic goals based on the Balance Scorecard and matrixes.

Implemented financial reports and strategic business plans analyzing department standings while developing new business strategies to improve performance and sustainability.

Certifications

LEAN SIX SIGMA YELLOW BELT CERTICATION JOHNSON CONTROLS INC JUNE 2014

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